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“A Night of Luxury”

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La Gran Francia Hotel y Restaurante
Ranked #15 of 45 Hotels in Granada
Reviewed 26 March 2014

My wife, Trish, and I spent one wonderful night at La Gran Francia hotel just off the main public square in lovely Granada, Nicaragua. La Gran Francia had been recommended to us by our son and his wife, who had stayed there 10 years ago. We arrived by microbus from Managua and wheeled our luggage around the corner to our hotel. The checkin (and checkout) staff were very attentive to our needs, the room on the 2nd floor was very spacious, and the hand-painted sink in the bathroom unique in our travel experience. Unique enough for me to take a photo of it. In the 17 days and nights we spent in both Costa Rica and Nicaragua, the mattress on our bed at La Gran Francia was the best of the whole trip. Trish wanted to tie it to the roof of the bus to San Jose, but I talked her out of it. For the sheer comfort and convenience to walking around the downtown area, La Gran Francia cannot be beat.

Room Tip: If the hotel is not fully booked (it was the night we stayed), you might ask to see your room first...
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  • Stayed: February 2014, travelled with family
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Thank DanGalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 March 2014

We had our wedding in La Gran Francia the weekend of February 8th. The staff was above and beyond our expectations; specially Claudia and Fatima (the coordinators). The location is perfect and within walking distance to all attracctions. Transporation is also available to and from the airport at an additional cost. Food was wonderful too! Highly recommend La Gran Francia!!

  • Stayed: February 2014, travelled with family
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Thank buenoferrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

This hotel is very nice, has a lot of history and has a lot of museum pieces from the 1500 and 1600. The staff is very nice, they have Elias who is very knowledgeable about the town and the history of the hotel, he will take you for a tour any time. We also had dinner at the restaurant and the food is very good. The swimming pool is very cool and nice after a hot day in town.

Room Tip: We stayed in the bottom floor and it was very good
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  • Stayed: March 2014, travelled as a couple
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1  Thank Isabella89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

First impression was of an incredibly helpful and cheerful staff. They were ready to provide attention beyond the usual Front Desk services. We got an impromptu historical tour of the hotel by Elias that rivaled any paid tour I've ever had. Katia and Armando at the Front Desk were always ready to accommodate requests and provide information.
The breakfast included with the rooms couldn't be better, excellent quality and variety, served by friendly staff (Juan, Gustavo and Fatima) who went out of their way to provide anything we wanted, from the menu or the buffet we had one morning.
They arranged city and neighboring tours through their associated tour company, GrayLine Tours. Their guide (we had Enrique) and driver were excellent, knowledgeable beyond belief and very friendly and fluent in English. Gricel, the manager, is an energetic and experienced hotelier and her care for her customers infused all of her staff.
Rooms were large and well appointed, with a lot of nice details.
This place is filled with history, artifacts, photos and art from an amazing era. The sculptures were museum quality; the amazing restaurant was a trip to the past; the gardens well cared for.
In all, an wonderful experience and a great place from which to absorb the history and beauty of this great city. We plan to stay there again on our next trip!

Room Tip: Downstairs rooms face the cute inside pool. Some rooms also face the street which can be a little no...
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  • Stayed: February 2014, travelled with family
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1  Thank CarlosLdelaRosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

Whether it is having breakfast in the small garden area, or taking a swim in their courtyard pool and walking literally 10 feet to your room, this elegant Spanish Colonial Hotel on the corner of the main square in Granada will take you back to grandiose times. It may be a little old and slightly worn around the edges, but who cares, its all about how it makes you feel, and that is wonderful. We ate dinner in their upstairs grand room and it was the best steak dinner of our trip.

Room Tip: Book one of the ground floor rooms around the pool
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  • Stayed: February 2014, travelled with friends
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Thank MartinD34283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

We stayed here on our last night in Nicaragua, taking a cab to the airport the next day.
(only 35 bucks – no need to spend your last night in Managua). This hotel is within a short walking distance of everything you need, and the rooms are huge. Lots of room to spread your stuff out and ‘re-pack’ for an int’l flight.
Our AC was a bit weak when we arrived, but the front desk immediately dispatched a repair guy and he fixed it within minutes. The front desk staff were lovely and very helpful, and the breakfast was really good, served in a leafy garden area just across the street! I recommend the omelette. Would definitely stay here again.

  • Stayed: February 2014, travelled as a couple
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Thank malbecvancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014 via mobile

My brother and I made a reservation for a room at La Gran thru Booking.com. Everything processed successfully, and we arrived to find that our reservation was "invalid" and that the hotel was full. The receptionist said that it was Booking.coms fault and that the hotel was full through the entire month. The receptionist took around 15 min to initially talk to us after we arrived since he was on the phone with a prospective customer. Awful customer service.

Here are my thoughts on the overall experience:

1. They should have been / should be proactive when they know they will not honor reservations thru third parties. Why wasn't my brother sent an email or called after he made the reservation through Booking, letting us know it was invalid?
2. They should realize that their location is a huge draw so sending us to a hotel a 15 min walk away for the same price is not equivalent.
3. Blaming Booking for their problems is unacceptable. They have the power to get themselves off Booking or at least have Booking email us a notification letting us know about the situation.
4. Giving us a gift certificate to the La Gran restaurant or bar would have at least allowed us to enjoy the location of the hotel.

Stayed: February 2014, travelled with friends
3  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Gran Francia Hotel y Restaurante

Address: Esquina sureste del Parque Central, Granada, Nicaragua
Region: Nicaragua > Granada Department > Granada
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Granada
#10 Romantic Hotel in Granada
Price Range: £52 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Gran Francia Hotel y Restaurante 3.5*
Number of rooms: 35
Official Description (provided by the hotel):
Located right off the main square of the historical colonial city of Granada, La Gran Francia is a splendid ancestral building whose existence historians argue dates back to the years immediately following the founding of Granada, in 1524. This architectural jewel was restored during the decade of the 1990's, recovering the majesty and splendor of its heyday and today houses our hotel restaurant, bars and banquet hall facilities. In two distinct and centric settings, La Gran Francia Colonial Hotel offers its guests a total of 35 air-conditioned rooms, with all modern comforts and amenities. At La Gran Francia Colonial Hotel, you will be able to enjoy the best of Nicaraguan hospitality and the rustic elegance of colonial Granada. La Gran Francia has been recommended by Conde Nast Traveller and Samantha Brown from The Discovery Channel, among others. ... more   less 
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Also Known As:
La Gran Francia Granada
La Gran Francia Hotel Granada

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