We arrived late at night at the Bearded Monkey after a 10 hour bus ride. Despite having received confirmation from them that we had reserved a private room, there were only dorm beds available. When they showed us to the dorm room, they flicked on the light, not caring at all about waking up people who were sleeping. One of the beds they had for us was dirty. Throughout this entire exchange, they thought our situation was hilarious and just could not stop laughing. There are no locks on the doors, including the main door into the hostel, leaving it very unsecured. The mattresses are exceptionally uncomfortable.