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“Not a good place to stay.....”
1 of 5 bubbles Review of Hotel Dario

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Hotel Dario
Ranked #16 of 44 Hotels in Granada
Certificate of Excellence
Athens, Georgia
Level Contributor
141 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
“Not a good place to stay.....”
1 of 5 bubbles Reviewed 25 May 2012

I was a tourist in Nicaragua the week of April 9 - 16, 2012. I rented a car at Managua Airport and traveled to Leon, Las Penitas, Playa Maderas and Granada. I stayed at Hotel Colon in Granada the nights of April 13th, 14th and 15th. Around 8:00 p.m., on April 14th, I went to dinner at Hotel Dario. I had a salad, filet mignon, wine, and expresso and ice cream for dessert. The bill arrived and I disputed an extra $5.00 charge. This verbal dispute went on with my waiter and manager for about five minutes. When I arrived everyone greeted me in English, but when I was disputing the charge, no one seemed to understand or speak English. During this heated verbal exchange, the restaurant security guard walked over to where we were speaking but he did not speak or indicate to me that I should do anything. I paid the bill, including the extra $5.00 and left.

About 30 seconds later on the sidewalk in front of Hotel Dario, I was grabbed from behind by this 6 foot 4 inch security guard and beaten in my kidney area four times with a nightstick. You could see rage and hate for Americans in his face. Then, another hotel employee named Carlos (who has a reputation as a bully in town...) came over and they both picked me up, dragged me to the lobby of the hotel, threw me on the floor and handcuffed me extremely tightly with Smith and Wesson handcuffs!! I must add at this point that I am 5 foot 8 inches, 145 pounds, 59 years old with a condition likened to multiple myeloma, I’ve had a brain tumor, and I have an artificial shoulder. At no time during my interchange with the hotel/restaurant employees did I ever physically threaten them, nor did I have any weapon of any kind on me. Unlike my younger days, I cannot remotely defend myself as my right arm does not work.

Fortunately for me, the Granada police were called and rescued me from this mayhem. The handcuff key did not work and it took them an hour to pry the handcuffs off my already swelling and bloodied arms. I have bruises in my kidney area, spine, and both arms and I have consulted with my physician to make sure there is no permanent damage to my kidneys.

I did NOTHING at all to provoke a physical beating other than expressing my extreme displeasure at being overcharged and the guards apparent hatred and disdain for American tourists. The police were very kind to me, called a taxi for me after they took the handcuffs off and even shook my hand as they wished me well.

I have traveled all over the world to 149 countries and NEVER have I been abused or frightened like this in my whole life. This restaurant holds itself out as a four-star establishment, yet, I have been treated better in third world countries where there is no running water and in places I've toured such as Cuba, Ethiopia, Iran, Syria, Yemen, West Africa and North Korea where one might think there was a penchant for possible brutality.


There is NO excuse for such a savage beating when the worst that can be said about me was that I hotly contested the overcharge with words, not gestures.

This incident has been reported to the US State Department and the US Embassy in Managua.

  • Stayed April 2012, travelled solo
    • Value
    • Location
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Helpful?
19 Thank ugaworldtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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354 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
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English first
Ireland
Level Contributor
86 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 15 May 2012 via mobile

Charming hotel in the middle of "the strip" in Granada. Beautiful colonial building, the surrounds, courtyard, etc were fabulous.  Rooms in the front were generously sized, with tv, fans and AC.

We had a room with a balcony overlooking the street which was great. The "strip" in Granada is a pedestrian street with lots of bars and restaurants. As most restaurants have music playing outside, the rooms streetwise can be a bit noisy, it didn't bother us as the music was usually finished by midnight or before but it may bother others or families. There's a small pool at the rear of the hotel too.

Breakfast was fine, fruit, toast, tea/coffee/hot chocolate and a choice of eggs/ bacon/ pancakes/ granola/ gallo pinto.

Staff were friendly and helpful.

Overall hotel is in a very central location and offers excellent value for money. We liked it so much, we extended our stay for an extra night!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whisper_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 8 May 2012

This hotel is just "OK": for the price, the level of comfort leaves much to be desired (bed was terrible, and the AC seemed possessed), and the service was outright disappointing. Not all bad, though, as the locale is excellent, and the food very good (especially on Friday nights, for their Nicaraguan celebrations).

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank scottybnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel Antonio National Park, Costa Rica
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 April 2012

The rooms are very clean and the location is perfect. Just walk out the front doors of the hotel and you are on Calle Calzada, where there are plenty of restaurants and shops and fun night life. We stayed in one of the suites, and the room was nice and very large. The first day that we arrived for check-in the air-conditioning was not working and the room got very hot. The rooms are kept very clean, and both hotel restaurants are excellent. I loved the typical Nicaraguan breakfast that was included with our meal. The pool is very small, and in the middle of a courtyard, it didn't look very kept up. There were two lounge chairs, one of which looked broken and there was never anyone at the pool.
We did a few tours around the area, the horse carriage city tour was very informative and you get to see all of the old churches and sites. We did a private tour of the islets, and of Mombacho volcano with "No Rush Tours" - incredible, I highly recommend.
The only downside that I would say about Hotel Dario was their customer service. It does not exist. But if you are looking for a hotel that is reasonably priced, in a great location check out Hotel Dario!

Room Tip: We chose the suite, which was quiet and away from other rooms, although a little pricier it is roomy...
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mangohamaca11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orangeville ont. can.
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 April 2012

Reasonable rates,great food and service just steps fron central park.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thetraveler057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California, United States
1 review
5 of 5 bubbles Reviewed 2 April 2012

Considering the limited resources you might find in Nicaragua (general speaking), this hotel is a grateful exception. My wife and I were in this hotel for almost two weeks with several check-ins and check-outs and everything went pretty smooth. Hotel is in pretty good condition, clean and functional. It is centrally located at the city of Granada. I would also like to emphasize the warmth and great customer service we found. From the management to housekeeping, everybody was real good. Additional mention, breakfast is included, and they provide several options with high standards. No complaints at all! On the other hand, my wife organized a familiar event (60 people) in the hotel. The event director (Daisy Pilarte) is a real asset to this hotel. She is full of patience, fast response, and takes care of any detail you can think of. I highly recommend organizing any type of event through her. You will not have any regrets. Finally, this hotel also has a restaurant with a great chef. You will find an interesting menu if you try. Great food and the prices are not bad at all. By the way, every Friday, the hotel provides traditional and regional musical events for free. In conclusion, if you need to visit Granada, Nicaragua, make this hotel your first choice.
Greetings,

Luis & Myriam
San Jose, California

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

This Hotel, on Granada's pedestrian thoroughfare, was a wonderful surprise! We had expected to struggle to find value for money, but in this hotel, just a block away form the town's Plaza and close to all the main restaurants and tourist facilities, a room for two adults was $115, and the room was very classy! Once, what must have been a palacial home, now has 30 rooms, and of a very high quality. Each room has an en suite, aircon and cable tv, and there is free Wi Fi. There is a small gym, and also a pool. We had a room fronting the main street with a balcony, which was excellent! Our rental car was kept in a secure car park closeby, and the staff were extremely friendly. It provided free breakfast, and the restaurant menu looked excellent. I couldn't recommend this highly enough.

Room Tip: Ask for a front room with balcony.
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simond5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Dario

Property: Hotel Dario
Address: Calle La Calzada | De la Catedral 1 1/2 cuadra al lago, Granada 505, Nicaragua
Region: Nicaragua > Granada Department > Granada
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Granada
#10 Family Hotel in Granada
#14 Romantic Hotel in Granada
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Dario 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
HOTEL DARIO is UNIQUE FIVE STAR HOTEL IN GRANADA situated in the historical center of Granada, on the famous La Calzada Street, and only 100 meters away from the central park, Hotel Dario is an elegant neoclassic building from the 19th century. The hotel offers guests a tranquil and private environment, we are a gay friendly. The grounds include beautiful gardens, swimming pool with Jacuzzi, gym and business center. For dining on the premises, guests can choose from the El Tranvia Restaurant or from the Chocolate Coffee Shop. El Tranvia Restaurant is a small but charming dining room located within the main hall of Hotel Dario. The restaurant has been refurbished but remains true to the style of the colonial mansion. The specialties of the restaurant, where food is served with four to seven pieces of cutlery, include meats, seafood, international gourmet food and authentic Nicaraguan dishes. Beyond the elegant cuisine, guests can also expect a variety of wines (including local, Spanish and Chilean offerings), as well as professional and attentive service. The Chocolate Coffee Shop is the in-house cafe at Hotel Dario. Visitors to the shop can enjoy the best coffee in the city of Granada, as well as a variety of other exotic drinks containing coffee and chocolate. Fresh fruit juices, smoothies, milkshakes, cocktails, and a wide selection of the best national and international beverages are also offered at the Chocolate Coffee Shop, in addition to casual bites including sandwiches, snacks, salads, light meals, and fine deserts. All our rooms have A/C, International TV-cable, direct access tel., Private bathroom, safe deposit box and hair dryer. We also offer our "Tranvia" restaurant with International Gourmet Cuisine and our coffee shop "Chocolate" with fine pastries. The facilities include our swimming pool - jacuzzi, gym, internet + (WIFI), laundry & room service, concierge and 24hrs. Reception + security. ... more   less 
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Also Known As:
Dario Hotel Granada

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