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“Clean large rooms, friendly staff”
Review of Hotel Granada

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Hotel Granada
Ranked #24 of 43 Hotels in Granada
Certificate of Excellence
texas
Level 4 Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Clean large rooms, friendly staff”
Reviewed 27 February 2011

I thoroughly enjoyed my stay at the Hotel Granada. You can beat the price, but not the quality, amenities or friendliness of the staff. My room was large and clean, and the big bed comfortable. The bathroom was spacious with a large, well lighted vanity, with soap, shampoo and lotion. The bathtub / shower has hot and cold water and the hot water was actually hot. The grounds are lavishly landscaped and the pool is fantastic. I am not a big pool person, but the heat of Granada made the pool and a cold beer a major attraction.
The staff was superb, truly superb. I had weather delays getting to Nicaragua and they worked with me to move my reservation and again, coming back through Granada when I arrived a day early. America and Hemme on the front desk are a delight. Beautiful ladies, with great smiles and that natural friendliness found throughout Nicaragua. Fernando, at the door, with his perfect English was a huge help with information about Granada and the surrounding area and arranging for taxis and tours. All of the staff, including maids and waiters, were friendly and helpful.
I have no problem recommending the Hotel Granada.

  • Stayed February 2011, travelled with friends
    • Value
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Helpful?
Thank footloose42Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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319 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, Florida
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 February 2011

We stayed here for several days in February 2011. The hotel has a wonderful Olympic size salt water swimming pool. Since we are swimmers, we absolutely loved this pool and extended our stay because of the pool. The hotel has a great location on the Calle Calzada "restaurant row" of Granada. We also could see the poetry festival carnival from the hotel balcony, and that was great fun. The rooms were recently renovated, and they are very nice. But it's the pool that we really love!

  • Stayed January 2011, travelled as a couple
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Helpful?
1 Thank Veradrake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 February 2011

Best thing about this hotel is the location,At the quiet end of the street where everyone hangs out at night.Two minutes walk takes you to where all the bars and restaurants are.Granada is a lively town and where there is life there is a lot of noise. So ,although there are hotels bang in the centre of the action that may be more slick or cheaper they really would be very noisy at night or in the morning with all the car horns and music etcThis hotel is in such a lovely setting.As others have said the service was sometimes a little weak especially at breakfast!However all the staff were extremely pleasant and lovely people and the receptionists were very attentive.I did approach the hotel owner(Helen) about a couple of minor issues and she was very interested to hear what I had to say.She is a lovely lady trying to create a unique hotel which is still in the making.I was aware of the continuing building work but was never distubed by any noise at all and I am extremely sensitive to noise.Perhaps I was in the better wing of the hotel so maybe it's best to discuss this with reception.Incidentally,one of the receptionists( America) organised for a sandwich to be left for me on my arrival as it was going to be late at night and I wasn't sure I would get food so late in town.Nice touch I thought.

  • Stayed January 2011, travelled solo
    • Value
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Helpful?
Thank LondonDazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
2 reviews
Reviewed 29 January 2011

There's a lot of construction going on at this hotel. My first room was in the middle of it so the noise woke me up by 7am. The front desk staff kept giving me the run-around but after 2 days put me in a new room that was at least quieter. Problems included construction noise, no water, no hot water, unhelpful staff, no cushions on chairs at pool and poorly designed rooms. However, the hotel has a good location and wonderful pool.

  • Stayed January 2011
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Helpful?
Thank globalgringa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Deer, Canada
Level 5 Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 January 2011

Stayed for two nights with a large group. Several people were placed in the section that was being renovated: no lights in the corridor at night so a flashlight was needed. Those rooms have not been finished yet, so no bed skirts, comforters, blankets, phones or alarm clocks. One of the renovation area rooms was infested with very large spiders and the ladies couldn't stay there: ended up bunking in with another couple when the front desk couldn't fix the problem or offer a different room. Breakfast buffet is good if you are an early riser. Pool and area are very beautiful. A/C was quiet and effective. Front desk staff were indifferent. Pizza at the hotel restaurant was a good deal. Well situated between harbor and central square. Jimmy Three Fingers restaurant across the street is a must!

  • Stayed January 2011
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Helpful?
1 Thank TravelingFool59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
134 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed 2 August 2010

This is one of those hotels that has a great website but fails to produce.

When I first arrived there was no water, they knew that on check-in but didn't tell us. Once the water was reconnected, a collegues room had no hot water, and didn't for two days. No refund, no free meal just a shrug of the shoulders. Oh, and every single guest had to take their own bags to the rooms.

What they fail to tell you is that at 5.30am the church bells across the road sound and wake the entire hotel. They repeat it at 6.00am to make sure you are awake. If the bells didn't wake you, they guy hosing down the paths at 5.30am, and then the windows will.

The bathroom is too small, the toilet leaked all night and the showers water pressure is all but nothing. A very disapointing experience over all.

It is too far from town, the rooms are too small for the price you pay, the service is non existent, it's just a waste of money - look elsewhere.

  • Stayed July 2010, travelled on business
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Helpful?
3 Thank MBarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turrialba, Costa Rica
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 March 2010

I apparently had the only room in the hotel with no hot water. Thinking that maybe thre was a problem with the plumbing I asked the front desk if they knew ROOM FIVE had no hot water. The response? "Yes, we know." No, sorry, no offer to change my room, no nothing! The next day at the cafeteria-style breakfast or our Costa Rican tour group (I was the only N. American), the server stared pointedly at me and asked the person next to me, "Is SHE part of this group?"

What I'm trying to say here is that if you are after good srvice, don't come here!!!! The staff is less than attentive (you could stand for several minutes at the front desk while they talk among themselves, waiting for them to nocie you) and certainly less than polite.

  • Stayed December 2009
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Helpful?
2 Thank mielmani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Granada

Property: Hotel Granada
Address: Calle La Calzada, Granada, Nicaragua
Region: Nicaragua > Granada Department > Granada
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 43 Hotels in Granada
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Granada 3.5*
Number of rooms: 46
Official Description (provided by the hotel):
We are a 4 star hotel. ... more   less 
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