My friend and I arrived in Nicaragua and our flight was two our late--so we missed the taxi the hotel had sent for us. The next day, the expected us to pay for it even though we obviously hadn't been able to communicate the delay while we were in transit and had then had to pay for a more expensive taxi to get to the hotel. They physically would not let us leave without paying and the owner knowingly refused to speak with us. The customer service was appalling and they are thieves. The hotel itself is fine, but nothing special and as there are so many reasonably priced options in Granada I would never recommend staying here.
- Official Description (provided by the hotel):
- Hotel La Pergola is located in the Historic Center of Granada, known as the "Gran Sultana", an easy three block walk to the "Parque Central" and only four blocks from the "Gran Lago". The street La Calzada, which features the most popular bars and restaurants by our guests, is also just one block away. Hotel La Pergola offers 26 comfortable rooms in a quiet and relaxing atmosphere. Our guests enjoy exclusive attention and quality service. The hotel was formally built as a 19th century colonial home, we have two beautiful patios, one with a tropical garden and another one with a nice pool. We offer the terrace or "Pergola", where you can enjoy the views of the Granada Cathedral and the Mombacho Volcano. Join us for relaxing moonlit nights and fresh breezes. ... more less
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- Also Known As:
- La Pergola Hotel