From the moment we checked in (late evening) and were invited to the restaurant before they closed, we were amongst family. Our needs ALWAYS came first for the duration of our stay, from the moment we were handed the key to drop off luggage upon entering without checking in.
Gabi is running a wonderful hotel and restaurant, that is the very best experience in a hotel I have ever had. I have stayed at 'nicer' hotels, where you have an air of 'money' and typically formal/cool attitudes from hotel staff, but I will not ever forget my stay here because of the warmth that she and Eda convey to their guests. Its personal for them.
With luggage lost by the airlines, Gabi was eager to ensure our stay was better by loaning me a robe so I could deposit our clothes in her care for cleaning. Ready the next morning outside our door, for a total of ten euros (far less than the service at other hotels - i.e. 6 euros for pants, 3 for a pair of socks) and without hesitation taking them again at 11pm the next day. She even worked on getting us tickets to the castles...
The complimentary breakfast was abundant in choices, from breads, cheeses, meats, fruits, pastries, juices, coffee, cereals and on it went. If you leave hungry, you didn't try hard enough...
I don't like gushing, but I really have a sincere respect for Gabi's approach to her work. Like another couple we met there, who travel to Europe every two years (this time to Scotland, England, and Ireland), we will go out of our way to come here again. It was their 4th or 5th visit.
Only half an hour or so from Neuschwanstein, Hohenschwangau, and close to Linderhof, Zugspitze, Wieskirche, it keeps you away from the touristy areas and gives you the feel of the local character, nevermind the beautiful mountains you are forced to look at! Gabi gave us passes to ride the tram/lift and handed us jackets (that fit!) as she told us it would be cool up there. We had checked out of the hotel at this point, and she simply told us to leave the jackets at the lift office, as the town of only 615 would get them back to her.
Thank you Gabi for the highlight of our trip!
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- Also Known As:
- Maximilian Hotel Reutte
- Hotel Maximilian Austria/Reutte