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“Very nice hotel” 5 of 5 bubbles
Review of Helenenburg Hotel & Spa

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Helenenburg Hotel & Spa
Ranked #2 of 45 Bad Gastein B&B and Inns
Piestany, Slovakia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very nice hotel”
5 of 5 bubbles Reviewed 17 July 2013

My husband and I stayed six days in this hotel and we were very satisfied. The rooms are clean and the food is very tasty. The weather was really bad during our stay, but the hotel staff was very helpful and nice and suggested something to do every day.
The rooms are kind of outdated but as I mentioned before, very clean.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Zuzana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Slovak first
  • Swedish first
  • Any
English first
Bratislava, Slovakia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 July 2013

We stayed with my wife at this hotel for 4 very nice days. We were very satisfied with the accommodation, the room was spacious and very clean with a balcony with a beautiful view of the Gastein valley. The hotel staff was obliging and communicative with an aim to fulfill all wishes of the guests. The restaurant menu doesn't have an extremely large choice, but the quality of the dishes served is outstanding. Our compliments to the chef. This was our first stay at the hotel, but we are confident we will return again. The money spent was well worth it. We wholeheartedly recommend this hotel for a stay in Bad Gastein.
Dodo and Eva from Bratislava, Slovakia

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dezider H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava, Slovakia
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 9 July 2013

*I spend tree nights in this hotel and I was surprised by friendly atmosphere from the side of personal, cleanliness in rooms, many options for doing the good, (in frame of price), unique location above Gastein valley, close to the city center..All this accompanied by excellent cuisine and friendly prices forces visitors to recommend a stay in this hotel, It is needed to try it and you will certanily satisfied.

Room Tip: Better view is from rooms towards the North to the valley.
See more room tips
  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ludovit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 4 March 2013

Hotel is located on the hilly edge of Bad Gastein, about 10-15 minutes by walk to the center. Valley view from the rooms is spectacular, especially during sunrise. Hotel is a standard refurbished 3 stars hotel. It is a good value for money deal.


Pros (a there is a lot of them):
- Extremely nice and helpful staff
- Clean rooms
- Sauna with homey feel
- Fast Wi-Fi
- Very good quality and choice of food
- Ski slopes about 2 minute’s walk from the hotel
- Spectacular view to the valley
- Great value for Money


Cons (nothing serious really):
- sauna is operated only until 8 p.m.
- sometimes difficult & crowded parking
- in some rooms sound insulation is not great and you may hear activity in room next to you not only during quiet night
- poorly equipped fitness center


Useful tips:
- Do not forget to take your Bad Gastein Tourist card (hotel shall give it to you automatically) and you can get interesting discounts on ski tickets, spa entrance and so on
- Parking is sometimes crowded. You may park your car below hotel in the front of garages or alongside the stone wall. You will always find place here.
- Take room with valley view if possible
- Visit main SPA in Bad Gastein during the day rather than night. It is spectacular to indulge yourself in hot water while watching ski slopes and skiers there.
- If you want to visit Bad Gastein center walk and not drive, if possible. It is much better and more time efficient than to take a car and try to maneuver it through narrow streets of Bad Gastein; not mentioning finding a parking place and drinking alcohol:)

Room Tip: Take a room with valley view.
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  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 161Globetrotter2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollviken, Sweden
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 2 March 2013

Great service - you are made to feel right at home straight away, fantastic views of the Alps, plenty of good food (it was fun trying all the local specialities) and spacious, clean and functional rooms. The ski bus stops right outside the hotel and takes five minutes to Stubnerkogel. The drawback is that the bus back only goes once an hour in the afternoon and not at all in the evenings, so if you don't have your own car you are pretty stuck in the evenings. Taxi "downtown" costs about 10 Euros one way.
The ski system "Graukogel" which is right next door is pretty small (although nice) and only fills a couple of hours of skiing.
We missed the typical rustic Alpine-style decor. The hotel is not at all "cosy" in that sense and although there are a few rooms to lounge around in, they are small and not very inviting. The dining room is also pretty sterile and not nice to hang around in after dinner. I might also add that the beds are stone hard, so prepare your backs!
There is a small sauna area which fills its function, but not much more.
All in all, good value for money and the service puts a smile on your face.

  • Stayed February 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Danalapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reykjavik, Iceland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 February 2013

Staying here for the 4th time during winter season, since 2001. Everything is nice and clean, Always homie. The staff is friendly, food superb, specially the breakfast buffet. View from the hotel fantastic, Graukogel ski area in the backyard. Skibus will take you to the main ski-lifts Nice sauna. For reasonable price you will get **** service and atmosphere.

  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Styrkar_Hj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava, Slovakia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 January 2013

We stayed in this hotel for a second time during winter season. Remarkable valley view from the room made our evenings and mornings very special. Room was nice and clean here and cute common spaces are impressive. A lot of amazing ski areas near here. Relax in hotel sauna afterwards. You have to try their cuisine, really tasty. The staff is very friendly and helpful. I would say for reasonable price you will get really special treatment.

Room Tip: try it you ll be satisfied..
See more room tips
  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Janka72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Helenenburg Hotel & Spa

Property: Helenenburg Hotel & Spa
Address: Koetschachtaler Strasse 18, Bad Gastein 5640, Austria
Region: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #2 of 45 B&Bs / Inns in Bad Gastein
Price Range (Based on Average Rates): £
Hotel Class:3 star — Helenenburg Hotel & Spa 3*
Number of rooms: 16
Reservation Options:
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