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“Our second trip in as many years, and many more to come”
5 of 5 bubbles Review of Haus Hirt

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Haus Hirt
Ranked #5 of 36 Hotels in Bad Gastein
Certificate of Excellence
Cambridge, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Our second trip in as many years, and many more to come”
5 of 5 bubbles Reviewed 6 July 2013

All you need to know about a place is the way they deal with (minor) problems:

The cell phone of the driver of the hotel's van broke just as our train was pulling into Bad Gastein. Instead of letting us wait 5 minutes at the train station, one of the receptionists took her private car to pick us up -- with a smile.

Our favorite room gets a bit warm in the midday sun. The solution: since last year, the room has received an upgrade with superb blackout shades. Draw them when you leave in the morning, and the entire room is nice and cool when you return after your long hike in the July sun.

You run out of cash during week two of your vacation. The procedure in any other five-star hotel: "Try the ATM in town." (If you are lucky, the concierge might be able to reach into his petty cash stash, after you've filled out form 15(i)(b) and paid the EUR 5 fee.) The procedure at Haus Hirt: "EUR 100? Here we go. We'll add it to your room bill, if that's OK with you. Have a great day."

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gernot W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
    167
    27
    10
    4
    3
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88
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
Vienna, Austria
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 16 July 2012

Haus Hirt is a delightful family-run 4-star hotel overlooking a beautiful valley that stretches below Bad Gastein. It is friendly, spotless, with added touches throughout not to mention the sauna, steam room and small indoor pool, nice cosy lounge and restaurant also with the view. Big windows from the floor level in the rooms take full advantage of the views, even from the bathtub. Children are encouraged and there were plenty of them but that did not bother us. And the food….delicious 4-course dinners and welcome light lunches. The friendliness was obvious, right down to the departing gift of a mountain calendar diary.

Room Tip: Seek an upper floor room with a view
See more room tips
Stayed July 2012, travelled as a couple
Helpful?
2 Thank brett_bayly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vienna
Level Contributor
158 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed 24 June 2012

Very tasteful denkbarer and Designer Hotel with a magnificient View over the gasteinvalley,this Place is perfectly if you are travelling with Kids,As i did with my daughters and grandchildren.there is a Perfect Nanny organizing the Kids including separate Children Dinner ,there is a Mix between Big and Small rooms,but the respektive vallue is right.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 15 June 2012

I can't say enough about this place. The food was INCREDIBLE, the people absolutely lovely, the space gorgeous, the spa high quality, the cocktails superb... Can't wait to go back

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maria p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

We have stayed in Haus Hirt in January 2012 for a week. The purpose of the trip was skiing.
I recommend this hotel to those travelers who enjoy comfort, a cozy atmosphere and are food lovers. It has a good location, a regular shuttle service to ski lifts, a restaurant with a wonderful view and a spa area which offered several services from yoga, saunas, massages to beauty treatments. A true wellness hotel i would say. The food was amazing as it was always fresh, you could choose from fish, meat and vegetarian food.
Nevertheless, several things i would like to point out:
- in my opinion this is a hotel only for families, not for couples. There are children everywhere, literally.
- the rooms are not as big as we have expected. we had a family suit on the top floor of the hotel. It was cozy - yes, but quite small, about 15-20 m2 per floor.
- heating - it could have been warmer.
- beverages are quite expensive in the hotel. Tea - 3,50 Eur. Wine - 7-10 Eur per glass.

Comparing to all other hotels in the area, i would still go to Haus Hirt if i am in Bad Gastein again and i definitely recommend it.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EFVMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 25 February 2012

We wanted to have a relaxing vacation time with SPA, skiing and good food and drinks. Like the website promised. We don't mind kids since we have been in other "family friendly" hotels of this class. However, Haus Hirt lacks three important factors::
1. It's service is good but far from a professional level which is expected at this price tag.
2. Kids and parents behave like they own the hotel without respect of other guests.
E.g. The hotel bar should not be a place for kids after 8pm.
3. The entire infrastructure needs an overhaul e.g. Sauna, bathrooms

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank RDQuake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pully, Switzerland
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 14 February 2012

It was our first and last time time at Haus Hirt. We have spent ten days there, and were about to leave already after three days!

The setting is great, nice hotel, nice service, great view and individually furbished. Everything a bit chaotic but very friendly and supportive. The dinner has room for improvement.

However, you directly realize that a bunch of allegedly ageless and intently cool, creative and freethinking parents with horn-rimmed glasses and badly behaved children have taken control of the place. And you ask yourself who is behaving worse the children or the parents and you come to the conclusion that at the end the parents are the stumbling blocks.

Since it is praised as a family friendly hotel and everything seems to be allowed everyone behaves as if they are at home: parents in joggers and flip-flops, packed with toys for their toddlers invading the dining room or bar at any time - in the morning as well as in the evening. If you fancy the idea of having an afternoon tea reading a book in the fireplace room, or having a drink before dinner at the bar or even after dinner forget it. It is like in an airport lounge children chasing each other or the parents their children or other parents. Not to mention the SPA, even though they have a splash time for children it is not very relaxing.

You get there with the expectation of having a peaceful and relaxed time in the mountains in a small boutique hotel with an individual service. But it is not close to it, at least not when we were there and it was not in one of the special children's (parents') weeks.

Last but not least the rooms: they are very nice, the modern ones as well as the old ones, however overall they need an urgent revitalization, particularly the beds and bath rooms. Our room and the room of our friends had little soundproofing which is unfavourable if your neighbours are having pillow fights at 7 am.

It seems that the hotel management needs to decide whether they want to run a family camp or a boutique hotel for everyone to relax. Until than they should at least start with some house keeping rules which makes every guest aware that even if they feel like at home it is not their home and hence have to behave in an appropriate way.

Especially considering the prices of 250-300 Euro per day one can expect a corresponding service at least WLAN in the room ;-)

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank JulesTraveller1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Haus Hirt

Property: Haus Hirt
Address: Kaiserhofstrasse 14 | A - 5640 Bad Gastein, Bad Gastein 5640, Austria
Phone Number:
Region: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Amenities:
Bar / Lounge Casino and Gambling Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Bad Gastein
#2 Luxury Hotel in Bad Gastein
#3 Ski-In / Ski-Out Hotel in Bad Gastein
#4 Romantic Hotel in Bad Gastein
#4 Spa Hotel in Bad Gastein
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Haus Hirt 4*
Number of rooms: 29
Official Description (provided by the hotel):
Once salon for Thomas Mann, Stefan Zweig and Somerset Maugham. Today salon and urban home for zeitgeisters and freethinkers, for people looking for balance, enjoyment and like-minded people. Your hideaway in the Alps . ... more   less 
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Also Known As:
Haus Hirt Hotel Bad Gastein
Haus Hirt Hotel And Spa

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