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“Expected more from a 4 star hotel” 3 of 5 bubbles
Review of Hotel Haas

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Hotel Haas
Ranked #26 of 38 Hotels in Bad Gastein
Prague
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Expected more from a 4 star hotel”
3 of 5 bubbles Reviewed 16 March 2013

We expected more from a 4 star hotel in Austria, but on the other hand, we got the 3 night stay with half-board really cheaply, so we cannot complain much.
Do not try to get an earlier check-in, it's not possible even for a fee; rooms are tiny, with bathrooms even tinier (saw this small bathrooms only in London); food is nothing spectacular. On the other hand, everything is clean.
The hotel is situated at the end of a small village Boeckstein, but do not get mislead - it's not really a village. There's only hotels in this area and one small shop. It's possible to walk to a nearby Bad Gestein through a promenade (well-lit during the night), but it takes around 20 minutes to reach a coffee shop and Billa supermarket. Another at least 10 min would get you to center.

  • Stayed March 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JanaExB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 reviews from our community

Traveller rating
    8
    7
    3
    2
    4
See reviews for
6
7
2
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Czech first
  • English first
  • German first
  • Italian first
  • Any
English first
Bruges, Belgium
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 16 January 2013

The hotel and the room are clean and that's the only positive thing about it. Rooms are old fashioned, we were stocked with 4 persons in a 2 persons room (i had to move a bed to get into mine), you can't change the room's temperature and don't try to take a shower coming back from a ski day, because there is no hot water for everyone.
Breakfast is ok, dinner is just a waste of money with a main course existing of dry, very well done meat with potatoes, rice or pasta. Dessert is ridiculous.
You can order a drink after your meal, but don't call it a bar as the owner doesn't want to spend any money on staff. So it closes early and when they expect too much guests the next morning there is nothing to be ordered. The bar stays closed.
This is officially a 4 star hotel, you pay for it, but you get a 2 star quality room and they should be ashamed to serve that kind of food.

Room Tip: Just don't go to hotel Haas. You better stay in hostel.
See more room tips
  • Stayed February 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank StijnDBruges_Belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bad Gastein hotels

Preddvor
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 11 July 2012

Otherwise, the hotel is away from the center Badgastein and consequently the associated slope, which means the daily movement with the car, but it is on very nice location. In summer time you can used nearly a walking path with a fishpond, in winter time, is a well maintained ski cross-country track for all categories, which also allows night skiing, because it is all lighted.
The staff is friendly, so that you feel may be quite familiar, perfectly goes well with sauna on cold days, which is quite nice and free on full board guests.
Food is not bad, but not much choice for dinner, breakfast sufficient to satisfy all tastes and needs.
Ski resorts around Badgastein are perfect for all skiers, well settled and devices are relatively new and maintained. Badgastein and the whole valley is a traditional spa location at which also non-skiers find a good deal for a day.

Room Tip: All rooms have a balcony, so that smokers just come on your own.
See more room tips
  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank IztokStern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ljubljana, Slovenia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 April 2012

We want to write that we had wonderful time in Badgastein in Haas hotel. We were very fascinated about ther hospitality and kindness. Mister Askin was always prepaired to answer on our questions about trips, weather conditions ... We really felt like home as we were there ... And at the end of skiing those relaxing saunas and afterward delicious dinner with huge salad menu. Great! And of course in the morning breakfast: we missed nothing. We reallly recommend you to come!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Tanja12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warszawa
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 10 October 2011

This is the worst hotel I have ever been and I am spending 6-8 weeks with groups in different ski resorts.
- the food is uneatable
- the owner is crazy, rude and it is imposible to discuss with him (it is a pity I can't use stronger words)
- it is one star hotel max.!
- rooms are very small, old and in whole building stinks
If you want to spend worse ski week in your life go there...

  • Stayed March 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank Jacek P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brno, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 19 March 2011

This could be a good hotel. I stayed 3 nights, the hotel itself and rooms are fine but the staff is strange and dinners are disaster.

The staff is strange - the reception is always empty and is not open 24 hours which is strange for a hotel. The room keys are accessible to anybody who passes by, there is no one to hand in the keys in the morning, the only option is to leave them on the counter making them available to anybedy. We were not allowed to settle the bill the night before departure but we were told we must pay in the morning. At dinner you get the bill for drink before you finish eating. Chambermaids tend to move your things more than you would expect, they nock things down from tables or once they put my suitcase on top of my bag with personal belongings.

Breakfast is fine, typical Austrian style which you get in many other places but the coffee from an automatic machine is awful, neither tastes nor smells like coffee.

Dinners are a disaster - soup, a choice of only two main courses one of which is always vegetarian and a ridiculous desert (such as two slices of preserve pineapple with some apple stew on it). This is a 4 star hotel so the food is totally inappropriate. The main course is always bland and it seems the cook wants/must be on a tight budget. The cook simply cannot cook.

  • Stayed March 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Hynekk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 January 2010

We have spent 5 nights at this hotel. We were surprised how good we feeled. The room was confortable, clean, warm (when outside temperature was -13C). The bathroom was equipped with a huge tub to warm-up after a day of skiing. The restaurant was nice, the food was pretty good and the staff was attentive and professional. There is also a sauna. The surroundings are beautiful. I would come back to this hotel. I am sure in the summer it is at least as attractive as in the winter. And the price reported to their services beats the competition.

  • Stayed January 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FMugurel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Haas

Property: Hotel Haas
Address: Kaiserin Elisabeth-Promenade 4, Bad Gastein 5645, Austria
Region: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Amenities:
Restaurant
Hotel Style:
Ranked #26 of 38 Hotels in Bad Gastein
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Haas 4*
Number of rooms: 45

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