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“Rooms fine food definitely poor” 3 of 5 bubbles
Review of Ibis Calais Tunnel Sous la Manche

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Ibis Calais Tunnel Sous la Manche
Ranked #2 of 7 Hotels in Coquelles
Certificate of Excellence
Munich, Germany
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Rooms fine food definitely poor”
3 of 5 bubbles Reviewed 29 June 2014

I use this hotel regularly as it is by the tunnel. This visit I noticed how much poorer food and service had become. I ordered charcuterie from the Sud Ouest followed by salad nicotine and a half bottle of white wine. The charcuterie was a few slices taken from a cold meat selection. The white wine was opened and I was then told no salad nicotine. I then choose a rare hamburger with pommes Anna and a salad. A well done patty and a lot of chips arrived. No pommels Anna and no salad.
The next morning at breakfast the nice Spanish omelettes were not present and the fresh juice maker had been replaced by some very industrial orange and apple juice delivered from a machine.
This is a sad slide downhill as this hotel has an ideal location, quiet comfortable rooms and parking.please bring it back up to its former high standard.

Room Tip: Corridors can be long if you have luggage or small children
See more room tips
  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Susan2395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,424 reviews from our community

Traveller rating
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    699
    183
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

We stayed here after driving up from the South of France before crossing over back to the UK the next morning.

The hotel is easy to access off the motorway and very close to the Eurotunnel (we'd actually booked the ferry, but due to bad weather delays we actually changed over at the last minute - it has easy access though to the ferry terminals). It's close to a number of other Accor hotels, and they share a large, secure car park that's free (this was important to us as we were travelling with a large Luton moving fan full of belongings). Aside from the hotels and Eurotunnel though, there is nothing around the hotel, so it's very functional in nature.

We had some issues when booking through the hotel chain's website, and unfortunately we ended up being charged twice, however, my card was promptly refunded when the error was pointed out.

The hotel room was just the same as any Ibis room, so desk area, TV, free wifi, the same beds and bathroom layout. The room was quite large and the hotel seemed very new. We had a good night's sleep. The room cost €60.60 for the night (no breakfast).

What actually pleasantly surprised us the most was the onsite restaurant. Not only were the staff extremely friendly (and spoke English), but we ended up having a very good meal which was good value.

Overall then, this hotel is a great option if you're grabbing the Eurotunnel or ferry as it's easy to access from the motorways, is good value and has ample parking.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Seb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

Excellently placed hotel for stop-over to & from Eurotunnel & very reasonably priced. Nicely laid out rooms with big comfy beds. Nice en-suite bathrooms with powerful showers. Good selection of food in restaurant (much improved in recent years) & excellent buffet breakfast. Above all, very welcoming, friendly & efficient staff

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Lorraine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Calais Tunnel Sous la Manche

Property: Ibis Calais Tunnel Sous la Manche
Address: Place de Cantorbery, 62231 Coquelles, France
Phone Number:
Region: France > Hauts-de-France > Pas-de-Calais > Coquelles
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Coquelles
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Calais Tunnel Sous la Manche 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Ibis Coquelles Tunnel hotel benefits from an exceptional location. Next to the Channel Tunnel and the Cité Europe shopping centre, it is 10 min by motorway from the Car Ferries terminal and 5 min from Calais Frethun TGV railway station. The hotel has 86 air-conditioned rooms. It offers a restaurant, a bar serving snacks 24/24, closed free and guarded parking, a meeting room and Wifi wireless Internet access for guests on a business trip. ... more   less 
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Also Known As:
Ibis Calais Coquelles Tunnel Hotel Coquelles
Accor Calais Coquelles Tunnel
Ibis Calais Tunnel Sous La Manche Pas-De-Calais/Coquelles

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