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“Just adequate - but good location and secure parking”

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Ibis Calais Tunnel Sous la Manche
Ranked #2 of 7 Hotels in Coquelles
Certificate of Excellence
Nailsworth
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Just adequate - but good location and secure parking”
Reviewed 13 July 2014

This hotel is ideally situated for Eurotunnel travellers but it's very basic and is overpriced. The rooms are small but adequate. The beds are even more basic, with a divan base and only a mattress topper on top - not suitable for travellers who need a good night's sleep.

The restaurant is adequate.

The best points of this Ibis are location and secure parking.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank MandS47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibistunnel, Directeur général at Ibis Calais Tunnel Sous la Manche, responded to this review, 17 July 2014
Thank you for taking the time to write a review following your stay at our hotel.

We were delighted to learn how much you enjoyed our hotel and our restaurant.

However, we are very sorry to learn that our bedding was not at the height of your expectations

We look forward to welcoming you again soon at the Hotel Ibis Coquelles.

Regards,
Anne Bertoux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
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Singapore, Singapore
Level 6 Contributor
198 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 7 July 2014

Great location if you need to stay close to Eurotunnel either before or after a trip

Room was small but clean and there was decent free wifi. Bathroom was OK and modern.

Rooms are quite and well insulated.

There is a secure car park at the back which is free to use.

There are shops close by with a Lidl and Cite Europe. You can also buy quite cheap fuel at the 24 hour service station at Cite Europe

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibistunnel, Directeur général at Ibis Calais Tunnel Sous la Manche, responded to this review, 17 July 2014
Google Translation
Nous vous remercions pour vos commentaires si élogieux suite à votre récent séjour dans notre hôtel Ibis.

C’est une joie pour nous d’apprendre que vous avez apprécié l’accueil, le service et l'emplacement idéal de notre hôtel à côté du Tunnel sous la Manche.


Nous espérons avoir le plaisir de vous revoir très prochainement pour une nouvelle expérience parmi nous.

Cordialement,

Anne Bertoux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level 4 Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 July 2014

This hotel is handy for Eurotunnel and the Cite d'Europe. We stayed one night. The room was comfortable and clean - if a bit over-priced at 90 Euros for the room, excluding breakfast. We decided to eat at the hotel restaurant - and went down at 7pm. The restaurant was pretty much empty. We were asked if we'd booked, which we hadn't, but given that the place was virtually empty, we didn't think this would be a problem. We were told that we would have to return at 8pm, as they did not have a table!! - clearly not true as there were loads of empty ones. They did not attempt to explain why we could not have a table. We decided to go elsewhere - and had a lovely meal. We came back to the hotel at 8pm - and the restaurant was still very quiet. Not sure what the issue was. Would stay there again because of the convenient location, but would not eat there. We had breakfast elsewhere this morning - long queue to be seated and it seemed expensive at 9.5Euros per person.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank welshy214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibistunnel, Directeur général at Ibis Calais Tunnel Sous la Manche, responded to this review, 17 July 2014
Dear Sir

Thank you very much for taking the time to write me to let me comment on the course of your stay.
I'm sorry that it was not up to your expectations; however, I am at your disposal if you want to talk directly about the problem.
You can write me directly h3300-gm@accor.com, and I'd be happy to get in touch with you.

Hope to hear from you or see you again.

Anne Bertoux Cugny
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2014

Good hotel for a stop over for a day or two. Clean rooms and friendly staff. Very convenient for Eurotunnel and Cite Europe. Secure car park and in-house restaurant which serves breakfast and other meals.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Dwoodsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level 5 Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 29 June 2014

I use this hotel regularly as it is by the tunnel. This visit I noticed how much poorer food and service had become. I ordered charcuterie from the Sud Ouest followed by salad nicotine and a half bottle of white wine. The charcuterie was a few slices taken from a cold meat selection. The white wine was opened and I was then told no salad nicotine. I then choose a rare hamburger with pommes Anna and a salad. A well done patty and a lot of chips arrived. No pommels Anna and no salad.
The next morning at breakfast the nice Spanish omelettes were not present and the fresh juice maker had been replaced by some very industrial orange and apple juice delivered from a machine.
This is a sad slide downhill as this hotel has an ideal location, quiet comfortable rooms and parking.please bring it back up to its former high standard.

Room Tip: Corridors can be long if you have luggage or small children
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan2395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Calais Tunnel Sous la Manche

Property: Ibis Calais Tunnel Sous la Manche
Address: Place de Cantorbery, 62231 Coquelles, France
Phone Number:
Region: France > Hauts-de-France > Pas-de-Calais > Coquelles
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Coquelles
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Calais Tunnel Sous la Manche 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Ibis Coquelles Tunnel hotel benefits from an exceptional location. Next to the Channel Tunnel and the Cité Europe shopping centre, it is 10 min by motorway from the Car Ferries terminal and 5 min from Calais Frethun TGV railway station. The hotel has 86 air-conditioned rooms. It offers a restaurant, a bar serving snacks 24/24, closed free and guarded parking, a meeting room and Wifi wireless Internet access for guests on a business trip. ... more   less 
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Also Known As:
Ibis Calais Coquelles Tunnel Hotel Coquelles
Accor Calais Coquelles Tunnel
Ibis Calais Tunnel Sous La Manche Pas-De-Calais/Coquelles

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