Went online to book a room for me, my wife, my daughter and a dog but the computer said nothing could accommodate all 3 of us but offered us a 2 room deal for 137 euros which I took.
Checked in and found both my rooms had the 3rd bed that was 'unavailable'. I went to reception to explain the situation and they mentioned a refund for 1 room and I gave them the key back which they managed to sell again.
It took a while but eventually I received the difference as a refund by a very helpful chap called Gerard.
The staff here are very polite and helpful.
What I must say is that throughout our 2 weeks in France, everywhere let dog in even majority of restaurants but the ibis does not even though the novotel next door does (part of the same group)
Overall very satisfied and we will definitely return
- Official Description (provided by the hotel):
- The Ibis Coquelles Tunnel hotel benefits from an exceptional location. Next to the Channel Tunnel and the Cité Europe shopping centre, it is 10 min by motorway from the Car Ferries terminal and 5 min from Calais Frethun TGV railway station. The hotel has 86 air-conditioned rooms. It offers a restaurant, a bar serving snacks 24/24, closed free and guarded parking, a meeting room and Wifi wireless Internet access for guests on a business trip. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Accorhotels.com, Booking.com, Hotels.com, TripOnline SA, Ebookers and 5viajes2012 S.L. so you can book your Ibis Calais Tunnel Sous la Manche reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ibis Calais Coquelles Tunnel Hotel Coquelles
- Accor Calais Coquelles Tunnel
- Ibis Calais Tunnel Sous La Manche Pas-De-Calais/Coquelles