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“Dogs welcome.......but not in restaurant!!”

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Ibis Calais Tunnel Sous la Manche
Ranked #2 of 7 Hotels in Coquelles
Certificate of Excellence
Reviewed 29 August 2014

Went online to book a room for me, my wife, my daughter and a dog but the computer said nothing could accommodate all 3 of us but offered us a 2 room deal for 137 euros which I took.
Checked in and found both my rooms had the 3rd bed that was 'unavailable'. I went to reception to explain the situation and they mentioned a refund for 1 room and I gave them the key back which they managed to sell again.
It took a while but eventually I received the difference as a refund by a very helpful chap called Gerard.
The staff here are very polite and helpful.
What I must say is that throughout our 2 weeks in France, everywhere let dog in even majority of restaurants but the ibis does not even though the novotel next door does (part of the same group)
Overall very satisfied and we will definitely return

Stayed: August 2014, travelled with family
Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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613 - 619 of 1,605 reviews

Reviewed 28 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank John O
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 26 August 2014

I stayed here with a family of four and one dog on the way home to the UK. The location for the channel tunnel is fabulous as is the location for Cite De Europe for the last minute continental shopping and cheap diesel fuel fill up of the car. The hotel has good secure parking, is clean and light with excellent welcoming staff. The restaurant is nothing spectacular but it served a purpose and actually the food was OK. I would recommend this hotel for anyone using the tunnel and travelling with kids and/or pets.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Jj601j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
Thank Kelly S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 25 August 2014

Nothing exceptional about this hotel, but a it does offer a pleasant end to one's holiday. We sailed from Dunkirk, not Calais, however this hotel is less that an hour's drive away.

After two more Ibis Budget hotels (blue logo), this Ibis (red logo) was a pleasant change. It made us realise that the very modest extra cost was well worth it, and in future we would not book an Ibis Budget if there was a choice.

Rooms are of a decent size, with a double and a "desk" bed (which is hinged, and staff let down, but can be shut to provide a little more space during the day). There is a proper bathroom, which is well appointed. Both the room, and the hotel generally, are in excellent condition. We had no noise from adjoining rooms, or from outside, and got a good night's sleep.

There is a large, free, secure car park. All the staff were very friendly and helpful, and very willing to speak English. Free wifi.

Breakfast had a better range than the Ibis Budget hotels, included more savoury items, and we were able to eat off plates, which seemed a real luxury by comparison. For some reason one can't book a child breakfast on the website, only adult breakfasts.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
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1  Thank WIKRoberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

Stayed two nights while exploring the Cap Opale. We visited Boulogne Sur Mer, Montreuil Sur Mer, and Le Touqet from here. Great clean rooms with nice bedding and BBC1 & 2 channels. Comfortable stay and loved the restaurant for evening dinner with some great choices of 2, 3 course meals. Very friendly staff at the hotel. Lots of people stayed over with dogs and the barking early morning was not good. Free car parking and close to many shops and Eurotunnel.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank ronelvz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

We stayed here on our way back from Spain before getting the Channel Tunnel early the next morning. Being a family of five we booked two rooms, we normally stop at the Suite Novotel next door but we were unable to get the 50% off the second room there so booked the Ibis instead as a cheaper alternative.

We love the location of the hotel as we like to go to Cité Europe, which is only a short walk away, and do a bit of shopping before going home. We also eat at one of the restaurants there so we can't comment on the Hotel restaurant.

The rooms are great, someone had said the rooms are a lot smaller in Ibis hotels than Novotel so we hadn't expected to get much space but we were very happy with the space provided. The rooms are modern and clean. The only downside, which I have to say we did miss, was the lack of tea and coffee making facilities in the room.

Again we didn't have breakfast so can't comment on the food on offer. I did notice that breakfast was more expensive than the Suite Novotel, as we would have to pay for the children whereas under 15s eat breakfast for free next door.

We would go back but would try to get in the Suite Novotel first.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank trustingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Calais Tunnel Sous la Manche

Address: Place de Cantorbery, 62231 Coquelles, France
Phone Number:
Region: France > Hauts-de-France > Pas-de-Calais > Coquelles
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Coquelles
Price Range: £54 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Calais Tunnel Sous la Manche 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Ibis Coquelles Tunnel hotel benefits from an exceptional location. Next to the Channel Tunnel and the Cité Europe shopping centre, it is 10 min by motorway from the Car Ferries terminal and 5 min from Calais Frethun TGV railway station. The hotel has 86 air-conditioned rooms. It offers a restaurant, a bar serving snacks 24/24, closed free and guarded parking, a meeting room and Wifi wireless Internet access for guests on a business trip. ... more   less 
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Also Known As:
Ibis Calais Coquelles Tunnel Hotel Coquelles
Accor Calais Coquelles Tunnel
Ibis Calais Tunnel Sous La Manche Pas-De-Calais/Coquelles

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