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“Surprisingly comfortable cheap hotel”

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Inter-Hotel L'Haut'Aile
Ranked #1 of 7 Hotels in Coquelles
Certificate of Excellence
Ilford, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Surprisingly comfortable cheap hotel”
4 of 5 bubbles Reviewed 30 May 2014

We needed a hotel just to sleep in Calais for 1 night, and found the Inter-Hotel L'Haut'Aile. This is a new hotel, located just behind the Clinic des Deux Caps, to help other users find it. Hotel was clean with very comfortable rooms, fully equipped with coffee making facilities. I would recommend this hotel instead of more expensive ones which are less comfortable. Do not go for beakfast though, as this is relatively expensive at 9 euros, I would recommend to just go and have breakfast at the numerous patisseries around town.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank med010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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288 reviews from our community

Traveller rating
    160
    108
    15
    5
    0
See reviews for
34
185
9
34
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Norwich, United Kingdom
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

We booked this hotel as a stop over point on our way back to England.
It was a very new, so clean hotel, very comfortable and the breakfast was really good, the service was excellent.
The location of the hotel was quite easy to find, as I had looked on google earth before hand and was presented with a field! So keep your eyes peeled!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zippser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frome, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

Sat Nav Directions to hotel were spot on, but at 2am in the morning we couldn't see it!! Ended up going further than we should've, and then came back on ourselves. Fortunately I had also printed out a map of the area, which we used, and realised when we got there that actually we were a matter of 100 yards away. Check in was easy, receptionist very polite. The room was excellent - in fact absolutely spotless - unbelievably clean. Nice large bed and had a good night sleep.
Breakfast was basic, continental style, but never the less everything you needed. Tea / Coffee was served and you could help yourself to as much as you wanted. Would definitely recommend to anyone for a stop over on your way to or from France.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luvtoholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
147 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 bubbles Reviewed 26 May 2014

Directions were very pad to hotel with no signs and had to ask at IBIS for directions. Very nice twin room with very small thin beds. We got a wet room for disabled guests and not sure why as the hotel was not full. We had to go and ask for a kettle at reception as it was not in the room. The bigger pillows had no pillow cases on.

Loved the huge room and extra seats. The fridge in the room is a bonus.
Location to all the shops and free parking a bonus.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ronelvz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
106 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 13 May 2014

I wish I'd seen some of the reviews of this hotel before we booked it. It was impossible to find from the pathetic map provided on the website and after an unhelpful phone conversation with reception, we finally asked for help at the nearby Holiday Inn. They were really good and gave us excellent directions with good grace (we'll be staying there next time!)

After finally arriving at L'Haut'Aile, we found nobody in Reception and ringing the counter bell and phoning them (all whilst standing there) brought no results for about 10 minutes. Unbelievable! It was Sunday night and the restaurant was closed with no room service. Luckily we had a bit of food with us because the idea of venturing out to Cite de l'Europe and possibly not finding our way back was daunting, to say the least. To add insult to injury, the bed was the hardest I've ever tried to sleep in and we had to ask for mugs to be supplied for the room since there weren't any (just a kettle).

On the plus side, it was clean and the buffet breakfast was perfectly adequate. The woman on duty in the morning was very friendly and helpful in contrast to the guy the evening before who lacked skills in customer service.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DMS100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weybridge, United Kingdom
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 7 May 2014 via mobile

This hotel was difficult to find with the website directions being very poor. Luckily there are some small signs on some of the roundabouts which help you get to it. The hotel is brand new so is very clean. Huge shower, coffee making facilities, free wifi and tv which had several English channels. Very peaceful despite being so close to main roads. Minutes away from Carrefour and Cite Europe. Would stay again.

Stayed May 2014, travelled with friends
Helpful?
2 Thank ms21cg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 25 April 2014

Despite the fact that there are now small Interhotel signs to help you find this hotel,it is best to follow directions for Clinique des Deux Caps and turn right just after this establishment. Our sat nav tried to send us towards Sangatte but we knew better. I think this is a general problem for them as the first thing we were asked was whether we had difficulty finding the hotel. It is a brand new place on the Terasses development. In time I guess there will be other hotels and restaurants on the site but for the moment you either have to eat in the hotel restaurant, which was closed on Easter Monday or drive out.
Despite this the hotel is good value,clean and well equipped.The standard rooms are larger than the comparable Ibis. The beds are large with a choice of good quality pillows and a decent quilt.The shower is also much better than comparable budget hotels.

It was quiet when we stayed so the fact that there is only one member of staff on duty was not a problem. Breakfast is ok,cold meats,cheese and all the usual continental suspects,including the nicest mini pain aux raisins I have had recently. The coffee was good and served in really nice cups. I know this a minor detail but I had to use a Starbucks recently and I am still traumatised by the experience.
If you book through general sites you will get a price for room only and breakfast is 10 euros extra. The hotels own website sometimes offers room including breakfast for 65 euros but you need to prove you have got this deal as the receptionist didn't believe it existed...sometimes it is useful to be able to insist in French.

Room Tip: Rooms at end of building are nearer the motorway. Not worth paying extra for superior room unless yo...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank janfrommanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inter-Hotel L'Haut'Aile

Property: Inter-Hotel L'Haut'Aile
Address: Rue des Longues Pieces | ZAC Les Terrasses, 62231 Coquelles, France
Region: France > Hauts-de-France > Pas-de-Calais > Coquelles
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Coquelles
Price Range (Based on Average Rates): £
Hotel Class:3 star — Inter-Hotel L'Haut'Aile 3*
Reservation Options:
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Also Known As:
Inter-Hotel L'Haut'Aile Pas-De-Calais/Coquelles

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