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“Convenient overnight stay.” 3 of 5 bubbles
Review of Mercure Abbeville Hotel de France

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Mercure Abbeville Hotel de France
Ranked #1 of 8 Hotels in Abbeville
Bordeaux, France
Level Contributor
133 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Convenient overnight stay.”
3 of 5 bubbles Reviewed 8 December 2013

Stayed over night on a trip to the UK, very clean hotel with a bar...service slow but friendly...a restaurant, food quite good but service slow.

Room are pleasant enough and the Hotel is well situated in the town so you can have a walk after diner in the evening.

Staff friendly presume they speak English as we talked in french.
Not enough staff when they have a function, we were there when they had one and the staff were running around...waited 45 minutes for our starter but they tried their best.

Manager very pleasant.

Very large parking area near hotel on a large square 2 minutes walk from Hotel.

Room Tip: Dont think this hotel would be good with children, not enough space for them so would have complaint...
See more room tips
  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Beina1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascalshfa, Responsable réception at Mercure Abbeville Hotel de France, responded to this review, 16 January 2014
Hello, and thank you for your nice comment on our teams.
Indeed we have the advantage to be situated in the heart of the city. See you again soon
best regards
Emilie DELAITRE
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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506 reviews from our community

Traveller rating
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    106
    20
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Lewes, United Kingdom
Level Contributor
125 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed 6 December 2013

There's nothing overly memorable going on here...

The rooms are small and simple, but clean and functional.. The staff are perfectly pleasant, and everything is reasonably priced.

Went down for dinner in the restaurant, there was NOTHING for vegetarians, and there's nothing going on in Abbeville, so that was pretty bleak..

Breakfast was fine, much better than their excuse for dinner..

I'm struggling to get 200 characters here....

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hjpkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascalshfa, Responsable réception at Mercure Abbeville Hotel de France, responded to this review, 16 January 2014
Dear customers, thank you for your comment. We hope we can welcome you during more festive period, because Abbeville is an attractive city, and there is numerous activities has to make in th" Baie de Somme"
best regards
Emilie DELAITRE
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 25 November 2013

Stopped on quiet, wet Sunday night after long drive heading back to the UK. Check in, room and restaurant all fine without being outstanding or memorable. Food was decent. Got what we paid for. Abbeville has improved in recent years so enjoyed a walk round town the following day. The short (50 yard) walk to free parking in the nearby square was not a problem, even if there are few hotel-dedicated spaces out front.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascalshfa, Responsable réception at Mercure Abbeville Hotel de France, responded to this review, 16 January 2014
Thank you for your opinion. Indeed we have the advantage to be just next to a big public car park, and to have some places privileged in front of our hotel. We hope to see again you soon
best regards
Emilie DELAITRE
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Witham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

Booked this as a 'luxury' overnight stay on our return to UK after visiting South of France, with my teenage son and our two dogs. Booked a suite which was nice but have stayed in better for the same price - nothing wrong with it, just thought it was a large room with a large bathroom - nice, but stayed in better suites before. The restaurant was ok for breakfast and staff were helpful for check-in/check-out. Ordered room service for supper which was lovely - but then most of the food in France is of a better quality. The main problem with this hotel is parking - there are 3 spaces in the front which if you are there late, will have already gone so you have to wait for a parking space just around the corner. Nice hotel in the centre of town and helpful staff.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank scruffy'smum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Abbeville, Responsable réception at Mercure Abbeville Hotel de France, responded to this review, 22 November 2013
Dear Sir
Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in our Hotel.

Yours sincerely,
Emilie ROULLIN-DELAITRE
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 13 October 2013 via mobile

We have stayed at this Hotel many times on our way to and from our holiday home in the Dordogne and have always found the staff, rooms and meals satisfactory(although the beds could be a little softer). We would like to say a special thank you to Beverley and Phillipe who went out of their way to assist us when, upon checking out, we found we had a flat tyre. At that time in the morning no garages was open, so Phillipe helped us change the spare tyre ( in the rain I might add). Thank you once again.

Stayed October 2013, travelled as a couple
Helpful?
Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Abbeville, Responsable réception at Mercure Abbeville Hotel de France, responded to this review, 22 November 2013
Hello
Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in our Hotel.

Yours sincerely,
Emilie ROULLIN-DELAITRE
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 October 2013

went to hotel for a meal with 5 others. There were several empty tables that could acommodate us and it was around 9.30pm. When we asked for a table we were told that there were no tables available as guests at the hotel that had not arrived may want a table. Lady that told us this (english) needs to be trained in customer service. Rude, loud and then tried to retrieve situation by offering compromise. Too late for that. We walked away. As a regular visitor to France (up to eight times a year) Mercure hotels are now a no go area.

Stayed September 2013, travelled with friends
Helpful?
2 Thank ChrisIRC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Abbeville, Responsable réception at Mercure Abbeville Hotel de France, responded to this review, 22 November 2013
Dear our Guest

Thank you to have taken the time to give us your opinion about your stay in our hotel, and we thank you.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Looking forward to welcoming you shortly in one of the hotels of the Mercure network.

Yours sincerely,
Emilie ROULLIN DELAITRE
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 September 2013

I've stayed at this hotel many times. It is in a good central location with adjacent free public parking between 7pm and 9am. Outside these times you can park for two hours ..... displaying a disc. Set the disc time to 9am the night before and you can park until 11am. Recently I've booked "privilege" rooms which give a lot more room and seating space with other additions in the bathroom and a wider variety of drinks. The staff are extremely helpful and the service has always been good. I've used the restaurant a few times .... it's reasonably good ..... Abbeville is a little low on good restaurants. It is a shame that a privilege room is not offered with "half board" on the internet .... This would make the hotel restaurant a much better proposition. The buffet breakfast depends on what time you get there. Recently I've had to ask for the food to be "topped" up and often items have not been available. If it happens again I'll find a local bar that does a pdj for a quarter of the price. I'll certainly stay there again and I would recommend it.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 107ymn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascalshfa, Responsable réception at Mercure Abbeville Hotel de France, responded to this review, 2 October 2013
Dear Guest,
Thank you for having taken the time to give us your views on your stay in our hotel.
My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services wa provide for you fully meets your expectations.
Looking forward to welcoming youshortly in our hotel !
Yours sincerely
Emilie ROULLIN
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Abbeville Hotel de France

Property: Mercure Abbeville Hotel de France
Address: 19 Place du Pilori, 80100, Abbeville, France
Region: France > Hauts-de-France > Somme > Abbeville
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Abbeville
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Abbeville Hotel de France 4*
Number of rooms: 72
Official Description (provided by the hotel):
Located at the entrance to the Bay of the Somme, one of the most beautiful bays in the world, this red brick hotel, right in the heart of town is a classic example of Ponthieu architecture. The airconditioned hotel offers 72 rooms (including 3 for guestswith limited mobility) as well as a restaurant, bar, meeting rooms and private pay car park. This hotel is equally suited to a business trip or a holiday in Abbeville with your partner or family. Upper levels fully refurbished in early 2008. ... more   less 
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