The hotel was nice and modern. They accomodated our request to change out check in date and even upgraded our room at no charge. The room was clean eventhough not to my standards. The oven was dirty from the last guests and I guess housekeeping didn't notice. We fixed the tray in the fridge which was inserted backwards and a lamp was broken but replaced ASAP. The beds are too soft though. There was not enough personnel at the front desk when we complained that the pool was overrun by a dozen unsupervised tweens. But overall a good place for a large family with children. I would stay here again.
- Official Description (provided by the hotel):
- Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet. ... more less
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- Also Known As:
- Residence Inn Newport News Airport Hotel Newport News