As a frequent Guest of this particular hotel “Residence Inn, Newport News VA”, my family and I have stayed at this hotel many times. They provide a warm and personal welcome, when we walk through the door and recognize us as repeat customers. The staff is fantastic, and makes us feel like a member of their own family. I will give this Hotel Residence Inn (5 STARS), for Guest Services, Food, Cleanliness, Location, The grounds are well kept; the parking lot is great, well lit at night.
I cannot say enough about how welcome we feel when we stay here. I would like to extend a special Thank you to the Hotel Management Staff, Mrs. Rebecca (Becky) Jones, (Gen Manager) Ashley, Amanda, Chris, Ashley you are wonderful, Amanda a great help they went out of their way to make my stay as pleasant as possible, All of the staff went out of their way to make sure every need was taken care of.
All the staff expresses pleasant smiles and professionalism, Denise the best kitchen hostess, who prepare the most wonderful buffet breakfast to include, sausage, Home fries, (Red Potatoes) which I love eggs, fresh yogurt cups, orange Juice, coffee, fresh fruits breakfast preparer in the Peninsula area. Thanks, Denise and Elaine for her excellent service in preparing the Evening Social which included Tacos/,taco Salad, Cheesecake etc., wonderful social ,...
Both of these ladies deserve five stars for customer service, pleasant attitudes, hard work... Let's talk about the Hotel suites, everything was cleaned comfortable... I would also like to Thank Yasmeen who was the Housekeeper, always with a smile, the suite was very clean with a fresh smell, and the Shower was awesome. Also would like to Thank Mr. Will for taking care of my routine AC Maintenance, I would also like to thank William for helping me with my luggage... Thank you All for making my family feel special. The company was great, and the experience was great as always enjoyed the quiet home like atmosphere.
The hotel is located in a sort of secluded area. Situated away from the highway. In all we had a wonderful experience, a very nice comfortable place to stay., The hotel offers quick access to absolutely any place you need to go in the area, including I-64, Dept. stores, Dillard’s, Ross etc. This is the absolute Best hotel. I consider this property my top choice. I heartily recommend the Residence Inn Newport News. I am loyal to Marriott, I will be returning to this property in late June, 2014. Excellent, Excellent Excellent.
- Official Description (provided by the hotel):
- Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet. ... more less
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- Also Known As:
- Residence Inn Newport News Airport Hotel Newport News