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“great location”

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Hampton Inn Newport News-Yorktown
Ranked #1 of 38 Hotels in Newport News
Certificate of Excellence
Willoughby, OH
Level Contributor
130 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“great location”
4 of 5 bubbles Reviewed 15 May 2012

This Hampton is conveniently located by a shopping plaza with two grocery stores, several restaurants, and a beauty salon.

There are 2 elevators, 2 computers in the business center (no waiting!). Our king room included an easy chair with ottoman, desk with chair, TV cabinet with 3 storage drawers & micro/fridge (NO freezer compartment). The A/C unit was a bit difficult to regulate: Off = too warm, ON = drafty. The hot breakfast was usually disappointing. Out of 5 mornings, only 1 included sausage patties. The pre-made omeletes were good, but the dry egg crumbles did not resemble scrambled eggs at all. The turkey sausage links were dry and tough. The bagel toppers were so-so. Hampton used to have great hot breakfast offerings, but they don't any more. The muffins and fruit mix were very good.

The front desk is still working out the kinks in the phone system. We didn' receive our wakeup call the first morning. Although the directions say to dial "7" for room-to-room, we also didn't get any of the messages from our family staying in the hotel because our room was one of the odd rooms where this doesn't work and you must dial "6". The front desk is beginning to make a list of the exception rooms -- but how they will notify everyone who wishes to call these rooms remains a problem.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank JanWill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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446 reviews from our community

Traveller rating
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    11
    3
See reviews for
226
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Los Angeles, California
Level Contributor
252 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 452 helpful votes
3 of 5 bubbles Reviewed 9 May 2012

The hotel is nice, we had a lovely clean room with fridge and microwave, nice amenities. But the towels - both in the room and at the pool, are TINY and super rough like sandpaper. At the pool we had to use about five each. In the room we had to use two each after the shower.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Andre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Burke
Level Contributor
75 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 6 March 2012

Stayed here the night before a very early flight out of PHF. The room was clean and had everything we needed. It was walking distance to restaurants and a Farm Fresh which was handy. We spent most of the evening in the hot tub and pool. Both were clean and the appropriate temperature which was nice. Easy to get to.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kjd1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallingford, Connecticut
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 27 January 2012

We stayed one night at this hotel to visit with family on our way down south. We had stayed there before and once again were very happy with the Inn. I received a call the day before our stay to advise us that the lobby was under renovation and indeed it was! Empty actually but it didn't negatively impact our stay. We never heard any noise. The free breakfast was moved to a hospitality suite on the first floor. The breakfast food included hot and cold, fresh selections in a very nicely decorated room, There was an attendant there the whole time. The room we had was a king non-smoking on the third floor. The room was clean, spacious and accommodating, There are a number of restaurants within walking or short driving distances and they are open late in case of late travel. I used the exercise room which was small but clean and modern, with a significant selection of cardio and weight options. The price for this hotel was the best in the area and well worth it!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank yankeegator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey Shore
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 15 January 2012

I booked this hampton instead of the oyster point location for two reasons.....indoor pool and it was a little less expensive than the other. I hadnt realized they were so close to each other which is a little perplexing but I guess it works for them.

Checkin was easy. The lobby is being remodeled so breakfast and the coffee station was set up in the first two guest rooms off the lobby. The hotel called ahead of our stay to tell us about the construction, which was above and beyond. the constuction certainly wouldnt have impacted my decision to stay but the call was a nice touch.

I was really looking forward to using the hottub but was disappointed to find it out of order. The regular pool was very warm so it fit the bill. Should have realized there would be a lot of kids there, it being a holiday weekend but the screaming got to me after awhile and we bailed on the pool. A weird thing was the floor mats were rolled up right in front of the door. Housekeeping came as we were leaving the area.

The room was standard hampton fare. Good sized flat screen and ample towel supply. The hvac was very noisy and I was awakened often by it turning on or off.

Would probably stay here in the winter and stay at the other location in the warmer months.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Exit105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, VA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 November 2011

I originally wanted to stay at The Hampton Inn & Suites at Oyster Point in Newport News less than two miles away from this property because it appeared to be newer, won an award and offered a few more amenities. My client, however, reserved a room at this property and, as a result, I also reserved a room at this property. This Hampton Inn did not dissapoint! I was completely satisfied with my stay from check-in to room accommodations to breakfast to checkout. Front desk staff was superb and greeted and said good-bye with a smile.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank NoVA_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glen Burnie, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 October 2011

On Sept. 16, 2011, my mother, Jackie Bowen, and I checked into Hampton Inn Newport News, VA. From the beginning, we were overwhelmed by the kindness, comfort and subsequent flowers, cards and condolences we received from everyone at the hotel.
When we extended our stay three times, Keisha and Melanie were very accommodating. When I needed to vent, after having spent a day at my dying aunt’s bedside, they were always willing to lend an ear.
Gertrude and Justin went out of their way to make us feel comfortable and privileged as they personally chauffeured us back and forth to my aunt’s house.
Everyone was caring. Even at breakfast, we felt special when our hostess (whose name I’ve regrettably forgotten) made sure we were comfortable and had everything we could need or want, including a photocopy of the newspaper’s obituary of our relative’s passing.
Right up to the very end, the entire staff was more than accommodating. For Melanie printing out our airplane boarding passes, I am truly grateful. This was a wonderfully helpful timesaver, especially since I am less than computer-savvy.
Not only was the staff exceptional, but so were our accommodations. On top of that, we were given bereavement rates.
We found staying at your hotel to be above and beyond anything we could’ve expected.
As we’ve shared, with family and friends, the details of our sojourn, we’ve included our stay at your hotel as one of the highlights. Please know how grateful we are for turning our sorrowful trip into an experience we can look back on with a warm smile. We will be back!

Sincerely,
Karla Rampey

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Newport News-Yorktown

Property: Hampton Inn Newport News-Yorktown
Address: 151 Ottis Street, Newport News, VA 23602
Phone Number:
Region: United States > Virginia > Newport News
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Newport News
#1 Romantic Hotel in Newport News
#2 Business Hotel in Newport News
#3 Best Value Hotel in Newport News
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Newport News-Yorktown 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn Newport News-Victory Blvd. Hotel Newport News
Newport News Hampton Inn

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