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“not a pleasant experience”

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Days Inn Newport News
Ranked #28 of 38 Hotels in Newport News
Powell Butte
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“not a pleasant experience”
Reviewed 27 September 2013

Stayed 2 nights. Too late to cancel the second night. Dirty. Mold in bathroom. No fitted sheet so didn't stay on the bed. Burn holes in blanket. Whoever stayed in the next room set the clock radio alarm to go off at midnight. Sound came through the walls. Had to call the desk twice for someone to turn it off. That took 30 min even though it was about 200 ft from the desk and hotel desk clerk as not doing anything. Poor continental breakfast unless you like stale cereal. Would not stay there again. Our room didn't have a clock.

Room Tip: Stay somewhere else.
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  • Stayed September 2013, travelled with family
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Helpful?
Thank DebSBPowellButte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Upper Dublin, Pennsylvania
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 August 2013

My family and I took an eight-day vacation to the Busch Gardens/Williamsburg area. We stayed here five nights from 8/20 through 8/25. I picked this place 7 miles down I-64 from Busch Gardens because we've stayed here since August of 2008. We've come to know a number of the staff as well as the owner and his wife (check out my 2011 and 2012 reviews of past stays.)

It's conveniently located a few miles down Warwick Blvd just off of Exit 250A on SB I-64. I originally picked it because it was one of the less expensive hotels at about half the price of other hotels in the immediate Williamsburg area. Days Inn Newport News is an excellent value for families on a tighter budget considering that it's only a 10-15 minute drive to Busch Gardens, Water Country USA and Colonial Williamsburg. Plus, it's 10 minutes closer to Virginia beach than Williamsburg hotels.

On the premises there is Vancostas restaurant, a full service place open daily from 6:00 a.m. to 9:00 p.m., 10:00 p.m. Fridays and Saturdays. Check out my reviews for more info.

Check-in went smoothly. Since I had made a reservation in advance it took only a couple of minutes to get the room keys even though we arrived after 6:00 p.m. The keys didn't always work and a number of times I had to ask housekeeping to open the door. They said that perhaps something magnetic in my pocket was affecting the keys. My wife had better luck with opening the door than I did.

The rooms were, at best, somewhat clean. The cleaning staff we met are generally polite and courteous. Towels were changed every day although we can't say for sure about the sheets. Being late risers we asked a number times to have our room made up later in the day only to come back in the evening and find that it hadn't been done. There were three of us in our party but housekeeping typically only puts out two sets of towels. We had to mention it to management a number of times and even then we often had to ask yet again for additional towels. Also, the room was not properly vacuumed and cleaned daily. We would come back to the room only to find either it hadn't been vacuumed at all or poorly done at best (we mentioned the same thing in last year's review.) Cleaning staff uses those heavily perfumed sprays to help mask odors but will use regular Windex if asked to. We found at least one dead roach that must've been lying there for a while when we saw it, but didn't see any live roaches. The premises are close to a wooded area. Keeping the door closed as much as possible helped keep mosquitoes and other insects out of the room.

The bathroom, toilet, sink and shower are generally clean, and stocked with four complete sets of fresh towels, soap and shampoo daily. The full-sized beds are a little comfortable, however, a number of blankets are old with holes in them. The a/c, refrigerator, phone, picture tube TV and microwave all worked fine without any problems although the air filter on the a/c should be cleaned out more often. The dated furniture and room look like the websites photos (which are a number of years old) except that the wear of time has taken its toll. The owner has been very active in upgrading the hotel since taking it over in 2007 and personally oversees grounds keeping. I saw that one of the two buildings had been freshly repainted since last summer. The inside of the rooms have also been repainted since 2011's Hurricane Irene. We didn't use the pool but saw a number of other guests enjoying it on numerous occasions despite the greenish coating of algae on the bottom of it. More attention should be made at keeping the whole pool clean.

The free breakfast of toast, hot and cold cereals and fresh fruit, tea, coffee, milk and juice was adequate considering that we only used it twice; the other days we went to Vancostas.

For the past six summers we have been staying at Days Inn in Newport News, but owing to the superior quality and cleanliness of the Newport News Microtel, for only $7 to $10 a night more we're planning on staying there on future trips to Busch Gardens/Colonial Williamsburg.

Our five-night stay came to only $214.90 including the room safe which we didn't use, and the outrageously high combined Virginia/Newport News room taxes. All said Days Inn Newport News is a good value hotel when you're on a tight budget.

Room Tip: If you know you're going to stay here for vacation, book well in advance to lock in a low rate...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LosCisnes737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Homestead
1 review
Reviewed 8 August 2013

this is the second year that my family and I have stayed at the Days Inn at Newport News. The staff are always wonderful, very informative, and courteous.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Tanisha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Days Inn Newport News

Property: Days Inn Newport News
Address: 14747 Warwick Blvd, Newport News, VA 23608-3653
Phone Number:
Region: United States > Virginia > Newport News
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 38 Hotels in Newport News
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Newport News 2*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your Days Inn Newport News reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Newport News Days Inn

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