Give the Holiday a Try!
I have had the pleasure of spending one year with the Holiday Inn Express in Newport News, VA., off and on with business affairs.
Yes, there were some growing pains along the way. It is important that all who reads this review understand that no one is obligated to do anything but the job. I will say that the staff at the Holiday Inn Express has gone out of the way to make my stay enjoyable, comfortable and relaxing.
There are a few staff members that I would like to recognize by name, I do hope they don't mind. I am forever grateful to Front Desk Staff, Michelle. It is with pleasure to write a review regarding Michelle. She is a wonderful employee. Michelle will go beyond the duty to make sure guests are comfortable and that all concerns are addressed.
Michelle is a problem solver, she actually checks rooms herself to make sure everything is fine before the guest checks in for the day, and will be at your call in the event a guest is in need of anything. You can be sure that Michelle is there for you, the guest.
I have never experienced such an outstanding young lady, that is so willing to help anyone, and by doing so, has given the hotel a great name. Michelle is awesome!!!! Remember, if you visit the Holiday Inn, tell Michelle that Dr. Hofler sent you. I must say, you will not be disappointed.
Doug is a wonderful worker. He has a outstanding sense of humor, quick to take care of your needs and addresses any concerns you may have.
Hazel is a doll. She is friendly, helpful, a hard worker, and trust me, I want to be like Hazel when I grow up. She is one individual that has stamina, loyalty to all guests, and willing to go out of her way to make sure the guest is taken care of.
Tammy, Sheila, and Pat, also do what it is they need to do to make the guests feel at home. Everyone is in the helping business. I can't see anyone getting an attitude about constructive criticism. If you experience this, there must be something going on. Everyone is entitled to a bad second, but most do not make it a bad day. Give them another try, again, tell them Dr. Hofler sent you.
You are in for a treat, Michelle, Hazel and Doug will spread out the "Red Carpet", you will be treated like family. You can't go wrong. Give the Holiday Inn a try, you will not be sorry, trust me!!!
Enjoy your stay at the HOLIDAY INN EXPRESS - 16890 Warwick Blvd. Newport News, VA
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- Also Known As:
- Holiday Inn Express Newport News Hotel Newport News
- Holiday Inn Newport News
- Newport News Holiday Inn