Staff was nice but room was a 0 star. Stayed in room 527 which is suppose to be non smoking and it reeked of cigarette smoke. Checked in around 9pm, went to room and once the door opened it was awful. Called down to front desk and no one answered. Gave up and spent the night. Breakfast was average. Tried using business desk computer and printer ran out of ink. Front desk person had no replacement. Place looks old and beat up. Very hard to find off the road so be careful. There's no visible signage.
Spend the extra bucks and stay somewhere nicer.
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- Also Known As:
- Holiday Inn Express Newport News Hotel Newport News
- Holiday Inn Newport News
- Newport News Holiday Inn