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“Good food, but better service”
Review of Olive Garden

Olive Garden
Ranked #111 of 460 Restaurants in Newport News
Cuisines: Italian
Restaurant details
Reviewed 28 April 2014

We had a party of seven, and was told a 30 minute wait. They checked on us a couple of times before seating us in about 20 minutes. Food was fast and good. Waitress was friendly and efficient. All the staff seemed very attentive, without being intrusive.

    • Value
    • Atmosphere
    • Service
    • Food
Thank boflex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (83)
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47 - 51 of 83 reviews

Reviewed 13 March 2014 via mobile

Popped in and had great fast service with exceptional food. The manager Star stopped by our table to check on service. Our waiter Ashanti was excellent with drinks and soup and salad. Outstanding overall and we were in and out in 45 minutes.

Thank Ebrundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

Went to eat dinner rather late. Might want to catch dinner early. The bread was not the best, the dinner was not the best.

Thank hoflerw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

An excellent dining experience where the service by the entire staff was simply incredible. I was most impressed with how the staff worked together as a team to provide the best for their customers. For example: Even though I had a waiter assigned to my table, other waiters and staff stopped by to fill my drink or ask me how things were going with my dining experience. This is not seen much in other dining establishments. I was impressed that the staff cared more for me, the customer, than rather or not they were doing a job that was not assigned to them. If they had the time, they pitched in to attend to my needs. I LOVED this team approach to providing the best in service. I was even greeted at the table by the manager twice during my visit and was glad I and the opportunity to share with him my joy of his establishment.
The food was good and the restaurant clean (inside and out). A comfortable and pleasant dining experience rarely enjoyed to this degree.

Thank MrGlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

This Olive Garden is not the greatest one we have eaten at. The food was hot and well prepared. The service was not up to the usual standards. Worth giving this location a second try.

    • Value
    • Atmosphere
    • Service
    • Food
Thank chuck1208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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