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“Overnight stay”

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Hilton Garden Inn Newport News
Ranked #3 of 38 Hotels in Newport News
Certificate of Excellence
housontx
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overnight stay”
Reviewed 2 September 2013

This hotel is mostly good. The van won't take you anywhere, so you need to have a car. There are a few restaurants in the area and a grocery store. The staff was nice, the fitness room is exceptional, with free weights, towels and water, the pool area is nice, but there is really no place to sunbathe outside.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank laurablevins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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483 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Enterprise, United States
1 review
Reviewed 2 September 2013

Highly recommend to the Newport News/Hampton Roads traveler. It's within minutes of everything from entertainment, history, food, necessities, the airport...and the area is fitness aware for the person trying to exercise. As for travel or commuting, the Interstate is only 2-4 minutes away. There's coffee and breakfast stops everywhere. Highly recommended.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandston, Virginia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2013

The Hilton Garden Inn in Newport News is consistently clean, welcoming, have computers in the business center that work and have a great hot breakfast. (Thanks, omelette man!) We stay here whenever we are in the area and are always pleased.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank KatMin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 28 August 2013

I just want to give a special acknowledgement to Gervan. I appreciated the tip that was given to me on checking in. Right away he made myself and my husband feel special. I'm pretty sure he does the same for all the guest that enter the doors. Also I'd like to thank each room attendant that had a part in making my room and beds as if we had just checked in each day.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Njoyedmystay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Covington, Louisiana
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 August 2013

My experience with the hotel started when I was still shopping around for my stay. (FOR THE HOTEL: Justin closed the deal with his great customer service). This was a nice property with updated rooms and sleep number beds. All the employees showed good customer service skills calling me by name before knowing what room I was in. I had a problem with my room sink not training adequately and it was fixed by the time I got back that afternoon.

The breakfast was a step up from a Hampton Inn pre-made type hot food with eggs, etc to order...I loved the berries, etc every morning. (Did not really care for the taste of the coffee. I was a gold member so my breakfast was complementary. The breakfast waitress (Lynn) was very friendly and accommodating. When she spotted me she had my table set with exactly the condiments, drinks, etc that I had the first day.

The only real con is that only the first floor and rooms are air conditioned so the elevator and hallways were hot, which gave the hotel a cheap feel. However, once in the room with the a/c dropped I quickly forgot about it :)

I would definitely stay again.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron1790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 23 August 2013

The hotel is pretty average, staff were very friendly. The rooms are average to fair, with some noise from the halls. Very smokey hallways, pool was Great. For some reason, the bar and restaurant and room service were closed on the weekend! thankfully, there are lots of nearby hotels. The hotel is at a dead end in a shopping center. Very little plantings very industrial for a hilton Garden INN.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2013

Staff courteous and gracious, excellent accommodations. There is nothing more to say, that TripAdvisor wants to waste my time coming up with 200 minimum characters is aggravating and makes me reluctant to even take part in this survey. I don't check TripAdvisor when I travel anyway.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Newport News

Property: Hilton Garden Inn Newport News
Address: 180 Regal Way, Newport News, VA 23602-9446
Phone Number:
Region: United States > Virginia > Newport News
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Newport News
#2 Romantic Hotel in Newport News
#3 Family Hotel in Newport News
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Newport News 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Newport News Hotel Newport News
Hilton Newport News

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