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“Great gathering place for family atteding wedding” 5 of 5 bubbles
Review of Hilton Garden Inn Newport News

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Hilton Garden Inn Newport News
Ranked #3 of 38 Hotels in Newport News
Certificate of Excellence
Silver Spring, United States
1 review
“Great gathering place for family atteding wedding”
5 of 5 bubbles Reviewed 19 May 2014

Great lot of amenities for family and friends gathering for local area wedding. Breakfast dining area was great to gather folks at the start of a the day, and same location was for our use in the evening to play cards, and board games, have snacks ,etc. The rooms, staff, food, and other services were all just great for us us visiting from out of town.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
  • German first
  • Italian first
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  • Any
English first
Williamsville
Level Contributor
302 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

Our recent two-night stay at this hotel exceeded our expectations. The location was convenient. All of the staff that we encountered were great. Breakfast was especially good. They offer a comprehensive buffet from which you can serve yourself. Nobody should go away unhappy or hungry. They also have a chef on staff who will prepare eggs or omelets as you like them, along with a changing hot breakfast entrée of the day. This tea drinker, however, would have appreciated a selection of teas to choose from, rather than a single, generic black tea. Our quibbles were minor ones - a slightly slow bathtub drain, and no glass glasses in the room (there were paper cups only). Fitness room, indoor pool and spa were very nice and well maintained. We'd be happy to stay here again.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pasbuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, Maryland
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 12 May 2014

Stayed here during graduation of my godson. This facility was well-maintained, centrally located with many eating establishments within walking distance. My room and bed were great, though other members of my party had issues with air conditioner and another with toilet malfunction - both were fixed by the time they returned to their rooms. The breakfast was terrific but by far and away the front desk staff - notably Tiffany L, Brunson E and Jessica R - were terrific. They were each helpful, responsive, and SO unusual these days - acted like they CARED. They wanted to make sure we enjoyed our stay, and we did. That made all the difference.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank whoody56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florenve, United States
1 review
5 of 5 bubbles Reviewed 12 May 2014

I wanted somewhere close to Fort Eustis and it is and very easy to get too. The hotel was clean and the staff was very nice. The area around the hotel is safe and there are restaurants and a movie theater very close by. I would stay here again.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport News, Virginia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

My family visited me a few weeks ago and I put them up in this hotel due to its location and the property brand. I'm very pleased with Garden Inn brand, and when I need to make reservations, I know exactly what I am getting: An upscale room, a reasonable price and a decent location. This was no exception. I checked out the rooms before my parents came into town, and there were no surprises. My parents said that the beds were amazing with the adjustable firmness (a feature I hadn't used previously) and the staff were overly friendly and helpful. Once again, another job well done.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donald A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McLean, Virginia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 30 April 2014 via mobile

Pros:
- The hot, made-to-order breakfast was delicious, convenient, and a good value (although not included in room price)
- The building is modern and attractively decorated
- Fireplace and seating in lobby/lounge is a nice feature

Cons:
- The shower head in our bathroom leaked profusely. They addressed the issue promptly when we called the front desk, but it still needed more work after that.
- The HVAC unit in our room started rattling obnoxiously after a few minutes of use, which caused us to wake up a lot in the night.

Stayed April 2014, travelled with family
Helpful?
1 Thank Jonathan_Sullivan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mocksville, North Carolina
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 28 April 2014 via mobile

This hotel is in great shape. The rooms and the facilities were all very clean. Housekeeping was very thorough. What made our trip was the gentleman at the front desk. I have traveled all over and am loyal to this hotel chain and he was hands down the most helpful, professional, friendly staff member I have ever encountered. I don't have enough good things to say.

Stayed April 2014, travelled with family
Helpful?
Thank DiddioMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Newport News

Property: Hilton Garden Inn Newport News
Address: 180 Regal Way, Newport News, VA 23602-9446
Phone Number:
Region: United States > Virginia > Newport News
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Newport News
#2 Romantic Hotel in Newport News
#3 Family Hotel in Newport News
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Newport News 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Newport News Hotel Newport News
Hilton Newport News

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