Staff were always smiling and helpful, afternoon granola cookies were deadly good (eg - hi-cal!), fresh water & lemonade in lobby + coffee/tea at any time of day. This specific location is very near other amenities - such as a supermarket, a Chinese & Thai restaurant (especially good), a hallmark store, and a couple other chain restaurants ALL within easy walking distance.
Here are my only problems with the room, primarily the bathroom:
- no non-slip surface in tub - watch out or hold the grab bar (it does come with one).
- the shower head is for people over 6' tall - VERY hard to reach so if you wanted to adjust the water direction or flow, you need a tall person
- shower curtain also installed too high- makes the curtain barely cover the edge of the tub which means some spilled water on the floor after a shower
To me these things are actually quite minor, and the staff, cleanliness and location all make up for it. Stayed here 3 nights in late June 2014.
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- Also Known As:
- Hilton Garden Inn Newport News Hotel Newport News
- Hilton Newport News