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“Very pleased. We'll be back.”

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Country Inn & Suites By Carlson, Newport News South
Ranked #21 of 40 Hotels in Newport News
Reviewed 28 August 2011

Nice accommodations. Competitive price.
Clean. Quiet. Nice location. Easy to access.
On-route to our destination.

Room Tip: Room provided good sound barrier to other noises
See more room tips
  • Stayed: August 2011, travelled as a couple
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1  Thank greatguests
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbarger, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this reviewResponded 7 November 2011

On behalf of the entire staff and management of the Country Inn & Suites of Newport News, I would like to thank you for your visit with us this summer. I am glad you enjoyed your stay, and we look forward to seeing you the next time you're in the Hampton Roads area!

Stephen Barger
Front Office Manager

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368 - 374 of 398 reviews

Reviewed 28 July 2011

Housekeeping a little lazy, but front desk helpful and friendly! After driving from Indiana all night long, they let us check in when we arrived at 7 AM! That was comforting after a 13 hour drive! Walls a little thin but overall satisfied with my stay.

  • Stayed: July 2011, travelled with family
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1  Thank slt_32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbarger, General Manager at Country Inn & Suites By Carlson, Newport News South, responded to this reviewResponded 7 November 2011

Thank you for your stay with us this summer, we appreciate your feedback and hope to see you again when you're in the area.

Jay Patel
General Manager

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Reviewed 28 July 2011

We stayed here one night with our 3 children. After traveling for nearly 7 hours, we couldn't wait to check-in which was at 3:00. We were surprised to hear that our room was not ready and that a rush was put on it to get it done. Well, it turned into an hour before we were allowed to get in the room. I know things can happen, but we felt neglected just sitting there waiting in the lobby.
The complimentary breakfast was better than other hotels we've stayed in. The room was okay, a little dark and the bathrooms were not cleaned thoroughly.
Overall, disappointed in our stay.

  • Stayed: July 2011
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1  Thank c4me13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbarger, General Manager at Country Inn & Suites By Carlson, Newport News South, responded to this reviewResponded 7 November 2011

I apologize for the delay in checking in during your visit with us this summer. I will talk with the staff to ensure these delays are avoided whenever possible. We hope you decide to stay with us again next time you're in the area.

Jay Patel
General Manager

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Reviewed 30 December 2010

nice, inexpensive, enjoyed the jacuzzi!
good breakfast!! can hear noise through walls.

  • Stayed: December 2010, travelled as a couple
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2  Thank chioual
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISNNDOS, Director of Sales at Country Inn & Suites By Carlson, Newport News South, responded to this reviewResponded 29 March 2011

Thank you for your comments. We appreciate your patronage and hope to host your stay again when you return to Hampton Roads, Virginia.

Sincerely,

Todd Ballance
Director of Sales

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Reviewed 2 September 2010

I stayed here for two nights with my husband and 17 year old son. It was roomy and clean. The breakfast was good with a lot to choose from including cereal, Belgium waffles, and danish. They have eggs too, but they're the premixed ones and pretty tasteless. The beds and sheets were comfortable. No cheap thread-count like you sometimes get. The only problem we had was that the AC vent was right above the bed and blew on us at night. We had a thick comforter on the bed though, so we managed fine. The staff is great - really nice and efficient. I will stay there the next time I'm in town.

  • Stayed: August 2010, travelled with family
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1  Thank rameyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISNNDOS, Director of Sales at Country Inn & Suites By Carlson, Newport News South, responded to this reviewResponded 29 March 2011

Thank you for your comments. We appreciate your patronage and hope to host your stay again when you return to Hampton Roads, Virginia.

Sincerely,

Todd Ballance
Director of Sales

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Reviewed 15 August 2010

Just returning from a 5 day vacation in Hampton Roads Country Inn and Suites hotel was centrally located between Williamsburg and Hampton. The King suite we had was rooming and on the first floor and quite for the most part until the weekend, we could hear walking above, so the walls are kind of thin. Breakfast was marginal nothing great but the service was great about keeping up the large breakfast crowd. The morning front desk manager Mone' was wonderful!!!! very helpful with directions and questions . Housekeeping was great , rooms always clean when we return from our activities for the day and had a great smell.

  • Stayed: August 2010, travelled with family
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Thank akharris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISNNDOS, Director of Sales at Country Inn & Suites By Carlson, Newport News South, responded to this reviewResponded 29 March 2011

Thank you for your comments. We appreciate your patronage and hope to host your stay again when you return to Hampton Roads, Virginia. If you have any further questions or interest in rebooking feel free to call me.

Sincerely,

Todd Ballance
Director of Sales

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Reviewed 6 August 2010

The room has a programable thermostat that was set to a 3 to 4 degree spread. That is if you set the temp to 74 degrees the AC would kick on at 76 degrees and off at 72 degrees or so. This meant that you were either HOT or COLD never comfortable. I asked the night clerk how to program it in with a narror range (2 degrees like home) and she had no ideal what I was talking about.

Breakfast was great...

Just to be fair, about 1 hour before we check in there was a thunder storm that passed threw and dump 4" of rain.

Maybe most of these bad reports can be blamed on the storm. But when we checked in the Elavator quit working and we had to carry all our bags up the narror stairs, they did get them working sometime late at night. Thier computer system was down and they had to just write down all your information and credit card number down on a piece of notebook paper. During the night the fire alarm system started chirping and the night staff could not figure out how to stop it, she was on the phone to Management trying to figure it out, took for ever... During the entire stay the internet was down and I had to go and borrow another hotels internet in order to get some very inportant business done.

  • Stayed: July 2010, travelled with family
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Thank HonestReviewerFrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISNNDOS, Director of Sales at Country Inn & Suites By Carlson, Newport News South, responded to this reviewResponded 29 March 2011

Thank you for your comments. We take your comments seriously and will address your concerns with other managers and staff members. We appreciate your patronage and hope to host your stay again when you return to Hampton Roads, Virginia. If you have any further questions or interest in rebooking feel free to call me.

Sincerely,

Todd Ballance
Director of Sales

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Additional Information about Country Inn & Suites By Carlson, Newport News South

Address: 1069 J Clyde Morris Blvd, Newport News, VA 23602-7221
Phone Number:
Region: United States > Virginia > Newport News
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 40 Hotels in Newport News
Price Range: £50 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Newport News South 3*
Number of rooms: 64
Official Description (provided by the hotel):
Renovated in 2010, the smoke and pet free, 64 rooms and suites provide travelers with comfortable, affordable and value rich lodging in Hampton Roads. All beds feature Serta Perfect Sleeper matresses, rooms have individually controlled thermostats, and hypoallergenic linens to provide a comfortable nights rest. As a mid scale, limited service hotel and located in the heart of Hampton Roads, the Hotel assures guests that room and suite rates remain competitive. With all of the standard amenities of the Country Inn & Suites by Carlson brand guests appreciate the features and services they come to expect such as an indoor swimming pool and hot tub, 24 hour coffee and tea, freshly baked cookies, and complimentary hot breakfast and WiFi.We look forward to hosting your future stay. ... more   less 
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Also Known As:
Country Inn & Suites Newport News South Hotel Newport News
Country Inn And Suites Newport News South
Country Inn Newport News
Newport News Country Inn

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