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“Immaculately clean and quiet” 5 of 5 bubbles
Review of Newport News Marriott at City Center

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Newport News Marriott at City Center
Ranked #4 of 38 Hotels in Newport News
Columbia, Maryland
2 reviews
“Immaculately clean and quiet”
5 of 5 bubbles Reviewed 15 December 2013

My husband and I visited Williamsburg and stayed at this hotel on Saturday night (12/7). We were greeted very warmly and checked in very quickly. I asked the young woman at the front desk if she could please give us a room away from the noise of the elevators. She said, "Certainly, I think you'll like your room." She was absolutely right! We received a fountain-view suite on the 6th floor. It was beautiful, quiet, and immaculately clean. I called guest services to request an extra blanket and it was delivered within about 10 minutes. The hotel is in a great location - an easy walk to a number of restaurants and shops and a quick drive to Williamsburg. I would definitely stay at this Marriott again - great service, rooms, and value!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank saltsanctuarymd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at Newport News Marriott at City Center, responded to this review, 18 December 2013
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased that we have lived up to your expectations of service and cleanliness and look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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497 reviews from our community

Traveller rating
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    54
    23
    18
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Port Charlotte, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 December 2013 via mobile

We ate breakfast everyday for 3 days and they were excellent. Lots of fresh fruit and great made to order omelets. Wait staff made you feel very welcome. My wife and I will stay there again when in Newport News.We had a good late night meal with excellent wine one night. The hotel is in upscale shopping area with lots of neat restaurants.

Stayed November 2013
Helpful?
Thank bud98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at Newport News Marriott at City Center, responded to this review, 16 December 2013
Thank you for your recent posted comments on Trip Advisor regarding your stay experience with us. It was great hearing that you and your family, enjoyed the hotel and our staff members during the Thanksgiving Holiday. We look forward to welcoming you back the next time your travel brings you back to the Newport News area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

A very comfortable stay for a two-day business trip and very good value. I even got a fountain view room when I had not booked that. My only meal was room service, which was nothing special. Parking was easy enough in the covered car park. The surrounding area was all very new and clean. Great day out nearby, visiting the Yorktown battlefield and the Jamestown settlement.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at Newport News Marriott at City Center, responded to this review, 10 December 2013
Thank you for taking the time to share your feedback with others on Trip Advisor! We are glad that you were able to take advantage of our great location to enjoy City Center and nearby attractions. We are very pleased that you enjoyed your stay here with us and look forward to the opportunity to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, Alabama
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 December 2013

Even, as you can see on the furniture, as the Hotel is not brand new, I enjoyed my stay verry much. The breakfast buffet is good, the waffles and omlet are nice. the room was very comfy and roomy.
We had to use the conderence Zone and were also satisfied. You can find a couple of nice Restaurants in Walking distance.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Markus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at Newport News Marriott at City Center, responded to this review, 5 December 2013
Thank you for taking the time to share your feedback regarding your recent stay with us. We are very pleased that you enjoyed your stay here with us and look forward to the opportunity to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Fe, New Mexico
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 3 December 2013

I stayed at the Marriott City Center over the Thanksgiving holiday. A family member was hospitalized, and my full attention was on her. That meant none of the holiday plusses, and the anticipation of a dreadful trip. The staff at the Marriott were kind, service oriented. The requests I made in advance - towels and pillow - were met and waiting in a clean and comfortable (and quiet) room. The receptionist had put together the places which would be serving food late on Thanksgiving night. The Bar was open late, with better than adequate food, and a cheerful bartender/server. My late arrival was met with added care in taking my bags and wishing me sincere greetings. What was going to be a nightmare holiday was made far more pleasant because of this hotel. I have stayed in great hotels and admit that Marriott is not my first choice. This one just might be the exception. I would stay here every time I return to Newport News.

Room Tip: I asked for a room on a floor with a microwave anticipating reheating dinner. my room had a lovely...
See more room tips
  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pam315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at Newport News Marriott at City Center, responded to this review, 5 December 2013
Thank you for taking the time to share your feedback regarding your recent stay experience with us. We are glad that you enjoyed our location, our service and the interaction you had with our most valued asset, our team members! We look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa
Level Contributor
115 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 21 November 2013

Spent a couple of nights and found this hotel very much like most Marriott's. That's good by most standards. Everything was clean and the staff was doing a good job. Did seam like they could have used more staff on the front end. Had a hard time getting valet parking for my car. Did have a cocktail hour and meal that envolved several hundred people. Must say the food was very good for a hotel event. It was also served very efficiently.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JerryTulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at Newport News Marriott at City Center, responded to this review, 27 November 2013
Thank you for taking the time to share your feedback regarding your recent stay with us.
It is through feedback and reviews like yours that we are able to improve on our service and provide our guests the genuine care that they deserve. We will share your comments with our staff so they can better assist going forward. We look forward to welcoming you back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frederiksberg, Denmark
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

Stayed at the hotel a week for a major conference with the room rate being very attractive.
The hotel is very large and situated at a central location in Newport News. A number of decent restaurants are to be found within walking distance as is a small shopping area.
Check in was friendly and quick and a few "extra" requirements were dealt with swiftly and without fuss. The rooms are large with nice beds and a good bathroom and they have all the facilities you would normally require from a quality hotel room, including an efficient low noise A/C system, large flatscreen HD TV (with easy DMI connection to connect a laptop), safe deposit box, ironing board etc.
The cleaning standard was excellent.

Room Tip: All rooms at this hotel are fine - however the better ones are located at the upper floors facing th...
See more room tips
  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 806262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at Newport News Marriott at City Center, responded to this review, 15 November 2013
Thank you for taking the time to share your feedback regarding our hotel on Trip Advisor. We are most pleased that you enjoyed your stay experience and look forward to the opportunity to welcome you back here again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Newport News Marriott at City Center

Property: Newport News Marriott at City Center
Address: 740 Town Center Drive, Newport News, VA 23606
Region: United States > Virginia > Newport News
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Newport News
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Newport News Marriott at City Center 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
A top choice among hotels in Newport News, VA, Marriott Hotel at Newport News City Center allows guest to discover stylish accommodations combined with substance. Our Newport News hotel's guest rooms and public spaces offer many convenient and enjoyable amenities for business and leisure travel. Accommodations are designed with comfort in mind, offering spacious work desks, plush Marriott bedding, and free Wi-Fi. At our hotel, you will find a restaurant, indoor pool, and additional perks on our Concierge Level. For corporate travelers, we provide ample event space for conferences and meetings. Stay with us at Marriott Hotel at Newport News City Center and enjoy a superb location near shopping, entertainment, and more in Newport News, VA. ... more   less 
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Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott

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