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“just horrible”
1 of 5 bubbles Review of Naxos Beach Hotel

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Naxos Beach Hotel
Ranked #39 of 59 Hotels in Naxos Town
Heidelberg
1 review
“just horrible”
1 of 5 bubbles Reviewed 9 September 2008

A complete fraud and deceptive politeness! We booked the room a month before our arrival,we had prepayed a part of the total amount and when we arrived they gave us a room that didn't even have a door,it only had one french window, it smelled horrible and had nothing to do with their website photos! We had booked a category b doubleroom for 108 euro per night and the one they gave us was a wretched hole!!

  • Disliked — rooms
  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank macademiaHeidelberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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60 reviews from our community

Traveller rating
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    7
    8
See reviews for
7
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
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  • Dutch first
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  • German first
  • Greek first
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English first
London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 26 August 2008

This hotel was a train wreck from the start. They claim to be four stars but I would not rate them higher than 2, at best.

The room was awful (we heard about several people with leaks in their cielings and roaches in the rooms who were not offered different rooms until after a day or two of complaining), small, and had no toiletries save one small, extremely cheap, crumbly bar of hand soap. VERY basic accomodation.

Beach towels (each), hair dryers, a key to the safe already in your room - all require a 20EURO (cash only!) deposit for use. Credit cards are not accepted at all, there is no food available outside the mediocre, cold buffet breakfast in the morning.

The beach is very near, but the umbrellas must be paid for as well, and it is at the crappier end of the beach so very rocky and not as comfortable to swim in. No showers available at the beach.

Cleaning services at the hotel are minimal and not very good. Do not trust them with your laundry - we saw one couple whose clothing was lost for almost three days, and they were left wearing the same clothes over and over again and almost missing their flight to wait for their clothes (which had been promised three days earlier). They were not offered any compensation.

Be prepared to have watersports and windsurfing shoved down your throat. The owners own "Flisvos" - a water sports club on the beach, and that is all they seem interested in promoting. Other employees of the hotel, though friendly, do not seem very interested in good customer service, or are entirely overburdened/overworked to be able to provide it. If you reserve a garden-view room, don't be surprised if you aren't given one and instead find yourself overlooking the concrete pool complex and several scattered, unfinished construction sites around the area.

Would NEVER go back again, unless looking for a camping-style experience, and even then, I'd rather sleep on the beach.

  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bciardiello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Naxos Town hotels

Bristol
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 27 January 2008

We stayed in one of the Flisvos beach studios. It appeared clean and fresh when we arrived but after going out on the 1st night we changed our minds as we discovered large cockroaches in the kitchen cupboard and also crawling around the room. The hotel staff played it down big time and sprayed the room floor with very toxic bug killer on several consecutive nights.

The shower head hung off the wall making it impossible to stand under the shower - you had to hold it. Despite telling reception it was not fixed while we were there. Also, the bathroom floor was tiled in wall tiles and really slippy when wet, not safe for kids etc.

We had booked a room with air conditioning but our room had none and we had to rely upon a fan and litres of mosquito repellant. Temperatures reached 40C during the daytime and the room, standing on it's own in the garden, baked in the sun. The room was stifling when we came back from the beach. There were large holes in the mosquito screens on the bathroom window and the main door - we were bitten alive every night. Just down the road was a stagnant pool/marsh - an ideal breeding ground for mosquitos.

The hotel, according to reception was fully booked and they refused to move us to another room depite all of the above problems. The Hotel staff apart from the great and friendly restaurant staff at the beach cafe were generally surly and unhelpful. Especially those on reception. We would not stay at this hotel again.

  • Liked — Garden
  • Disliked — Cockroaches, mosquitos
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank harrychris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wicklow, Ireland
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 20 October 2007

We stayed in this hotel during our island hopping holiday. It has a great location, only 100m from the beach, and a short stroll from the New part of Naxos town, along the beach. There was plenty of activities on offer at the hotel, from massages, and watersports to hiking and horse riding. We did find the rooms a little small, and one of the rooms was very dark, with only a small window to let in the gorgeous Greek sun!. But they were spotlessly clean, and fresh towels provided every day. And the bathrooms actually had the shower mounted on the wall, a major plus in my book when traveling in Greece!! The breakfast was great, with a huge selection of fruit and cheeses etc on offer. The staff were at all times pleasant and very helpful. Overall our stay here was very pleasant, and would have no hesitation in returning or recommending it to anyone. Although we were 4 girls, this would be a very suitable place for a family to stay, and it also had a very lively social scene, but that all happened in the beach club, so you were never disturbed at night in the hotel!

  • Liked — The location and the wall mounted showers!
  • Disliked — the small room we were in
  • Stayed September 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlliH101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 August 2007

Stayed at the Naxos Beach Hotel 1 during our island hopping trip.
The hotel itself is very nice, rooms are spread out around a large garden, with large pool.
The location, at the end of the beach was excellent, a bit of a walk from the port but that end of the beach is much nicer than the part nearer the town.
Although we didn't get to take part in any of the activities, there were about 4 daily activites put on for guests, from yoga in the morning to windsurfing or mountain biking.
Ideal for active families, the staff are very helpful and friendly and the overall atmosphere was great!

  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lovetotravel_Dub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Naxos Beach Hotel

Property: Naxos Beach Hotel
Address: Saint George Beach, Naxos Town 843 00, Greece
Region: Greece > South Aegean > Cyclades > Naxos > Naxos Town
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#21 On the Beach Hotel in Naxos Town
Price Range (Based on Average Rates): £
Hotel Class:2 star — Naxos Beach Hotel 2*
Number of rooms: 69
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Also Known As:
Naxos City Beach 1 Hotel
Naxos Beach Hotel Greece

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