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T3756ICpeterh
Ardee, Ireland

weekend trip for the family

3.0 of 5 bubblesReviewed 2 Jul 2017
Family of 7, we needed to be in Dublin for the weekend, youngest daughters confirmation an oldest daughters ballet schools graduation performances, we were really pushed for time so the fact that we missed breakfast by 5 min after getting back from mass and the restaurant not opening for another 3 hours was a bit of a problem, we booked 3 triple rooms, unfortunately the room that the wife and I occupied was right next to the drop off area and generally where party goers end up going for a smoke outside, so we ended up with a rowdy group of people outside our window until about 1.30am, the staff were very friendly and efficient, the pool was a nice surprise
Date of stay: June 2017
Trip type: Travelled with family
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Stephen M, Manager at The Green Isle Hotel, responded to this review
Responded 3 Jul 2017
Good afternoon,

Having received this review I appreciate that you took the time to write it.
I am however sorry that your experience with us wasn't far better so I apologize for that.
Hopefully we will see you again in the future and I can assure you of a far more enjoyable stay.

Regards.

Keith Myers.

Corporate Sales Manager.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,566)
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Reviewed 30 June 2017

We always stay in the Greenisle for events in Dublin for the months April and June and it never lets us down. The staff are really nice and are extremely helpful. The breakfast is amazing and the chief in the evening is very friendly. The Jacuzzi and pool was fab and just what we needed. We come back every year without fail. Overall it is excellent service and great value!

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank karenpM7658EC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen M, Manager at The Green Isle Hotel, responded to this reviewResponded 3 July 2017

Hi Karen,

To say that we are delighted with this review would be an understatement.
It sounds like we really deliver across the board for you regarding food,staff,facilities and hotel in general which is great to hear.
The fact that you choose us repeatedly is great for the staff here to know as we try incredibly hard to ensure the best stay for everyone.
Thanks again,we really appreciate it.....See you soon.

Regards.

Keith Myers.

Corporate Sales Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017

We were on a return visit & it was very disappointing. We won't be returning again. Room had no air conditioning & because of road noise we couldn't leave the window open. We were given a fan to help but that wasn't great either with three of us in the room.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank mcurra_984278
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2017 via mobile

One of the front desk staff needs to be trained in guest relations as never met anyone like her before in any other hotel.

Rooms.on 4th floor to be be sound proofed very noisy

You get what you pay for not in this case not worrh the price at all.

Date of stay: June 2017
Trip type: Travelled on business
1  Thank A1778JMmarkw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2017

Room very clean, beds clean and comfortable, would have liked extra throw or warm blanket, first night chilly - had to put on sweater to sleep as night temperature dropped, but was okay then. My lack of knowledge of technology in activating lights and doors and locks, my own fault, I probably should have read your book of knowledge of the hotel.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank S1700LZmaryc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen M, Manager at The Green Isle Hotel, responded to this reviewResponded 3 July 2017

Hi,
Thanks for your reasonable review.
I'm sorry to hear that you weren't fully comfortable but our air con in each room can increase or decrease temperature as required.
For your own benefit never be slow to ask staff in any hotel to show you the workings of your room,they would be more than happy to help as they want to ensure that your experience is the best that it can be.

Regards.

Keith Myers.

Corporate Sales Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2017

Needed more staff. We stayed for a concert and by the looks of it the hotel was fully booked. There was barely enough staff to get people checked in at a reasonable rate.
The bar was nice and relaxed and breakfast was good. The orange juice dispenser was empty when I came down. I notified a staff member. And it was still empty when I left 45 mins later

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank josefb555
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen M, Manager at The Green Isle Hotel, responded to this reviewResponded 3 July 2017

Hi,

Thank you for your very fair rating and review especially as you were discommoded during your stay.
It was indeed a busy time for us but we always look to meet the needs of each guest best we can so sorry that we fell short on this occasion.

Regards.

Keith Myers.

Corporate Sales Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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