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“The annex is not 4*!!”

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Punta Chiarito Resort Hotel Ristorante
Ranked #7 of 81 Hotels in Forio
Certificate of Excellence
London, United Kingdom
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“The annex is not 4*!!”
3 of 5 bubbles Reviewed 22 August 2013

The family who run the annex were very friendly and the breakfast was delicious. The location of the main hotel is beautiful with great amenities and the annex is close to the lovely village of Panza. You can get a taxi boat from il Sorgento to San Angelo or Testaccio which is a beautiful way to visit other beaches and also good bus links to other parts of the island.
My main grievance is the fact that if you book a room in the annex this is nowhere near the main hotel and this is not clear at booking! The annex is lovely in it's own right but not a 4 star hotel which is what I thought I was getting. The annex is not really a hotel, more apartments so you don't have the ease of room service or any facilities such as a bar or restaurant (apart from breakfast). You have access to the main hotel but need to call a shuttle bus so it's not convenient. I really don't think the annex should be advertised as the same hotel because you're really not getting that. Again, the annex is lovely but NOT Punta Chiarito and it is important to know that before booking.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
6 Thank adonkor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puntachiarito, Proprietario at Punta Chiarito Resort Hotel Ristorante, responded to this review, 23 August 2013
Dear guest
I thank you for the compliments that you made to our Resort and I hope to host you again here in Punta Chiarito.
When you made the reservation online on the Web Site you chose the annex room.
In the room description it says that the Dependance is 800 meters from the main building.
I sent you an email with all the information at the moment of your reservation.
So you could change your reservation with a room in the main building but you did not.
It’s not the hotel to assign the rooms to the guest but the guest chooses the room according to their needs and their budgets.
The annex is a very nice Villa with a pool and a beautiful view.
Villa Caterina is not the Resort but it’s the Resort’s Dependance and you have not paid the same price of the guests who choose to stay at the main building.
So it is normal for guests who have reserved a room to the main building have many more services available. But with the our free shuttle service you could come every day at the hotel and use the other pools, sauna, hot tub…
Dear guests we suggest you to read more carefully before choosing the type of room that way you can avoid unpleasant surprises at your arrival to the hotel. I remind you that you choose the type of room and the price and not the Hotel..
In any case we hope to see you to our beautiful Island again.
Best Regards,
Teresa
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416 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
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English first
Wexford, Ireland
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 21 August 2013

As a couple we enjoyed 4 nights at the resort this week. Weather beautiful. However, I had booked an annex room which implied close-by to me, however it required a shuttle bus for min 800m to Villa-Caterina. Villa Caterina is a very nice B & B, nice large room, bathroom, adequate breakfast, but not a resort hotel-room. When I raised my surprise at needing a shuttle bus to reach the hotel Luigi drew my attention to the small print on my reservation. We dined at the hotel, each of the 4 courses had 2 options, costing €30. Food was good but service conveyer-belt like and the tables by the sea reserved for 'hotel guests'. I also totally agree with the reviewer who suggested you need to be in the whole of your health to take the 220 steps to beach or long uphill walk to reception. Villa Caterina has min 50steps to breakfast room from room 236. I pre-booked collection at the airport to pick us up and drop us back. Cost €90 per couple each way and well worth it. Two taxis and a ferry required. So stay if you 're in the hotel and enjoy a hike!

Room Tip: Book you're hotel room with care- I didn't and ended up in a shuttle bus to get to/from hote...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Margaret17294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puntachiarito, Proprietario at Punta Chiarito Resort Hotel Ristorante, responded to this review, 23 August 2013
Dear Guest,
I with the staff of our hotel thank you for choosing Punta Chiarito for your holidays.
When you have made the reservation online on the portal you chose the annex room.
In the room description it says that the Dependance is 800 meters from the main building. I sent you an email with all the information at the moment of your reservation. So you could change your reservation with a room in the main building but you did not.
It’s not the hotel to assign the rooms but it is the guest who chooses the room according to their needs and their budgets.
The annex is a very nice Villa with a pool and a beautiful view.
Villa Caterina is not the Resort but it’s the Dependance of the Resort and you have not paid the same price of the guests who choose to stay at the main building.
So it is normal for guests who have reserved a room at the Resort have many more services available. But with the our free shuttle service you could come every day at the hotel and use the other pools, sauna, hot tub.
I want to make another clarification: from the room 236 to go to the breakfast room you need to do about 20 steps and not 50.
To get down to the famous Bay of Sorgeto it’s necessary to make 220 comfortable steps but on our website there is also a photo of the Bay and you can see the steps.
Our Resort is located on a promontory, in a lovely location, however, I think that the host should read a little more before making a reservation to understand well what it looks like the hotel and the surrounding area to better organize holidays.
About the Restaurant it’s normal for the customer who has booked half board, for example for a whole week has its own reserved table every night.
But the restaurant is composed of a living room with a sliding doors and most of the tables have a nice view. Alternatively, the customer who has booked breakfast only can take the dinner à la carte at the second restaurant that also has a beautiful view.
Dear guest you have stayed in the middle week of August it's high season in Italy.
All of us have worked so hard and our rhythms are often very fast because we want to achieve the demands of all our guests.
About the transfer you have booked only the service from the airport to the hotel and not from the hotel to the airport.
The total cost of the transfer from Naples and back for 2 people is € 180.00
I hope you've spent some nice days in Ischia and I hope you will return soon.
Best regards,
Teresa
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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 15 August 2013

We stayed 1 week at this 4* spa hotel. Recommended for those who want to be away from it all and who like to stay in their chosen hotel most of the time. It is set on a cliff top with outstanding views but not ideal for anyone who does not like an uphill walk ( especially older people ). However, here are the good points:

- great views
- very friendly owners ( family owned )
- organic/fresh farm attached to hotel where they get most ingredients ( honey is great )
- rooms clean and tidy and thoroughly cleaned daily
- safe and secure hotel
- very good food ( we did not try the mitchelin restuarant but it looked great )
- nice thermal pool and caves
- free shuttle service to nearest village
- healthy breakfast option
- Gluten free pasta available

A few bad points:

- Wifi is restricted to a very small area of the bar. It would not cost them much to extend this at least to the pool areas, and preferably the rooms.
- rooms are a little old fashioned and the bed covers like my grandmas
- drinks are extorsionately priced and you pay €2 extra to have it brought to the pool! They are actually loosing on the drinks business as I saw nobody order a drink to the pool and very few in the bar.
- The shower head on our superior room was not working properly and the water just drizzled out with no force.

All in all we had a good stay, but I think this hotel can do a little bit better to create the real 4* experience.

  • Stayed August 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Markiberica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wales
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 14 August 2013

An amazing setting on a headland above the sea with 360 views. The staff are lovely, friendly and helpful. The rooms are kept spotless we stayed in 206 which has a stunning view and is very private. Cannot fault the food from the set menu to the a la carte - local fresh produce from their farm and authentic Ischian dishes beautifully presented. The hotel provides a shuttle service to Panza and from there it is easily possible to explore the island by bus. The thermal pools are immaculate. There are so many different areas for sun, shade and dining. Thank you to Therese and all the staff for making our stay memorable. Ciao hope to see you again, Kate and Andy.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank whispercat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 9 August 2013

The owners are so warm and friendly here. The location is the most beautiful view on the island, in my opinion. Quiet. Peaceful. Gorgeous surroundings. Excellent restaurant on premises. Rooms and pool areas also wonderful. I can't say enough about this hotel! I would stay here again and again!

Room Tip: Ask for a room with sea view.
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  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank gica2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 24 April 2013

This hotel is located on a very quiet corner of the island, and if you see the pictures of it on their website, you can see it's perched high on top of peninsula with shear cliffs on both sides. The view from this hotel is nothing short of spectacular. The owners are very friendly and helpful, and the food at the restuarant was excellent. The have a large garden where they get most of the food that they cook. The breakfast was also top notch. We plan to stay here again this summer! Can't wait!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank gica2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 October 2012

After my first visit to Ischia in 2006 I knew I had to come back for a few days and found Punta Chiarito on Trip Advisor and got a great deal on one of their Villa's. The location was simply amazing with a view of Saint Angelo from the room. We couldn't have asked for more except I wish we would have stayed longer.

  • Stayed September 2012, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Punta Chiarito Resort Hotel Ristorante

Property: Punta Chiarito Resort Hotel Ristorante
Address: Via Sorgeto 51, 80075 Forio, Isola d'Ischia, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Isola d'Ischia > Forio
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Luxury Hotel in Forio
#4 Romantic Hotel in Forio
#7 Family Hotel in Forio
Price Range (Based on Average Rates): £
Hotel Class:4 star — Punta Chiarito Resort Hotel Ristorante 4*
Number of rooms: 26
Official Description (provided by the hotel):
Situated on the homonymous promontory and surrounded by two of the most beautiful bays of the island of Ischia, Sant'Angelo and Sorgeto, the hotel Punta Chiarito Resort is n the middle of lush and thick vegetation, embellished with blooming gardens and typical aromatic Mediterranean plants.The hotel is located on several terraces with a breath-taking view and where you can have breakfast, spend pleasant and cheerful evenings or read and relax in the quietest corners, enjoying the scents of the flowers and the sea breeze ... more   less 
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Also Known As:
Punta Chiarito Resort Hotel Ristorante Isola D'Ischia, Italy - Forio

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