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“A place of peace and relax”

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Sorriso Thermae Resort & Spa
Ranked #34 of 81 Hotels in Forio
Reviewed 2 October 2011

The first night we had a problem with the room ( closed by Oasis disco ). We asked for a quiet room and received a room in silent place of the resort. The Pool sometimes were hot and sometimes warm, but it was a good service. Also the food was very good. A nice place.

  • Stayed: September 2011, travelled with friends
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2  Thank john M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 September 2011

It was awful. Disgusting service. Road to the sea is inconvenient. The most awful beginning of a honeymoon which only could be.

  • Stayed: August 2011, travelled as a couple
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7  Thank Anastasia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2011

The hotel was booked on the official website, comfort room, seaside, FB, FP (P=price). First night we've had a tiny room, seaside, though ridicoulus in size and comfort. I've requested in advance via email to the management to confirm the quality and services. Of course he did. I've replied that in case it wasn't I'd quit. He didn't reply.. Not a good sign. In fact.. So the guy, a bit disappointed (this is his personality, I'm the director and I direct whatever), but he toured me around the day later. Other rooms were also not that close to what you expect form a 4 star hotel. However, the room we've eventually got was on the other complex (in front the main one), with a ridicoulous 2 single bed joined so to become a qeen size one.. We couldn't sleep together and every night was a pain experience for my back. Thank you. I've asked for a modification on the matter. You know the answer. But you could enjoy both the seaview and the hotel view.. Amazing, especially the Hotel view, I mean. And more at night, when they were playing music. Why miss some of all the notes while trying to get asleep?
But let's feed ourselves. The food was ok, quite ripetitive the antipasti indeed, while the added value to the basics of mediterranean kitchen was the culinary style and the poetry on the menues. Breakfast was also kinda basic, abundant and with cheap stuff (pre cooked croissants, tons of yoghurt, the very same fruit every day, and the water abundant juices...). Mmhh.. The SPA? Ok. See the Mediterana or Claudius Therme then you are in a SPA. You can use a tiny sauna free of charge (till 19 hrs, just like the gym), but be aware the rest like the turkish bath, or the indoor pools need to be booked in advance (not exactly free of charge), a fact you wouldn't expect in a SPA hotel which already charges you enough, in my opinion, and comparing to what I get around Europe. Btw, the showers (emotional-ly) do not work. But the only maintainer is all day long fixing here and there, and he is serious and efficient, though there in the SPA it seems they have some other problem at system level.
But if you go there for massages etc they are pros and plenty of rooms and everything you need, well managed and clean, I must say.
However, you can enjoy the pool outside, which is ok, although the terrace is not big enough to accomodate all (well, a percentage goes around, on the beaches etc, thus I'd say the majority or so) the guests, therefore people wake up early to occupy their seats, have breakfast then all day long to defend their conquered positions with any legal and not legal means. No seats left of course, so you might want to go to the beach then. There you go. A nice silver driver (he is really a nice guy) provides the service to the beach, five mins and you are at Citara, to arrange yourself to find a place..Mmhhh.. I'd expect the hotel has some private beach.. But the it seems I want to put contraints. So, let's contiinue. If you want you can go the to the Poseidon's garden. Ok, the move is worth the fact that you are there, but do not exaggerate. Also because you will find yourself replicating the conquer of the chair just like you do normally, or daily, at the Sorriso. So, what you do then? Have a moped and off you go, but choose well the beach. Or, if you have a car, arrange with the hotel staff to have the other ones blocking you moved half an hour before the estimated time of departure (guests leave the car keys at the reception, by default). The parking spaces are just not enough, very. And of course there is no roof to shield your seats from sun heating. But the guys work very hard, don't get me wrong, I'm serious here, they are fast and reliable, and they do deserve respect and consideration (also some other kind of attention and recognition from the entrepreneurs). Fact is, I'm of the (convinced) idea that the owners should invest more and provide better quality, better and coherent infrastructures, and convince the cook to improve to a 4 star level kitchen, instead of focusing on 5 star 'sounding menues and try do good in fridge management. All in all was I happy? No. But the personnel is very nice and helpful, the food is ok (on the way to improve to 4 star), and Ischia is worth the effort. Sorriso, you have brilliant personnel, but you need to change.

  • Stayed: August 2011, travelled as a couple
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2  Thank Botheringmesomuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2011

I thought that when I looked on the website, that I would be getting the room you see. Wrong we were given a very small double room on a ground floor with no view, as it was obscured by Palm Trees. Every Morning I was woken up by a high pitched noise coming ffom some sort of pool cleaning machine. the breakfasdt we had was laughable, for cereal, it was a bowl the size of an egg cup and a massive spoon the eat it with, there was also croissants and yoghart. the staff were rude in the Restuarant but the Reception staff were quite friendly. the only good thing about this place was the lower Thermal pool, the view was spectacular and the tempreture was 35 degrees.In my view it is seriously over priced for what you get.

Room Tip: dont expect a great room unless you pay a lot of money
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  • Stayed: August 2011, travelled with friends
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1  Thank FerrariV12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2011

We spend our holidays in Ischia in Sorriso Resort. The food was lovely, the service very customerized full of attention.
The Spa center was wonderful, we liked massages, sauna and inhalation.
The Hotel is situated near by Poseidon Spa garden, the biggest in the world!

  • Stayed: August 2011, travelled with family
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1  Thank Harry I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2011

I stayed in Sorriso in the end of July 2011 together with the yoga team.

First of all I would like to note such a great hotel’s benefit as the territory landscape and location. They are simply beautiful and cozy, and entirely perfect to having a wonderful rest and leisure by the seaside with charming Mediterranean nature. The view of sunsets coming straight to the middle of the boundless sea is really on of the most beautiful views your can ever see. The surroundings are very green and nice. Probably some details miss a bit of care but it makes them more natural. As an example, there is a small private footpath from the hotel to the sea and the beach. It may look old and not very well-groomed but just adds a bit of feeling of adventure that you are really far from urbanity that you did intended to escape during your vacation.

Needless to say the location of the hotel is really unique as it’s situated in 200 m from the Poseidon springs – thermal park well-known as the sixth miracle of the world. Going to excursions offered to this area (Naples, Capri island, Ischia, San Angelo etc.) is quite comfortable as the hotel is on the main line not far from the port if to travel by an excursion or a regular bus (every 15 min).

The territory of the hotel including 2-3 swimming pools zones is charming and quite large. It is nice to walk up and down the tracks and stairs around all the facilities surrounded with lots of beautiful and funny trees and bushes.

As for the rooms, I changed the first room on the other day as it was in the main building not far from the bar and swimming pool with evening dancing music several times a week till 12.00 p.m. As we were having yoga exercises in early morning, I preferred to choose a very quiet good room and moved there.
Safe boxes are not in each room, this is a disadvantage, but you can use the ones on the reception. The safe boxes in the rooms are for pay.
I saw around 10 other double and single rooms, where the yoga team members stayed. Comfortable stuff, some ones are larger, some - smaller but enough space and the furniture for all the things. Yes, some of them don’t look like on the hotel site photo gallery, but you in your daily life also don’t look all the time like on your wedding photos, do you? I just accept that the main advantage of the hotel is not urban benefit – high-tech furniture, golden bathrooms – but a unique combination of excellent location distanced from crowded streets in Forio, good living conditions and amenities, large & nice green territory, fantastic surrounding nature.

The Sorriso Termae & Resort team provided marvelous hospitality and excellent services towards me.
I would like to express my special thanks to the reception team, making very welcoming and warm atmosphere combined with taking care of my questions and inquires, that helped me a lot in my first time on Ischia and did let me have a really pleasant and relaxing stay.
I would note with pleasure that the positive and sincere attitude of the hotel restaurant team was an additional benefit to the faultless meal and drinks quality.
I really enjoyed my stay in Sorriso Termae & Resort. Thank you very much and have a good season.
With best regards,
Natalia

Stayed: July 2011, travelled with friends
3  Thank Nataliann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2011

As often in the South of Italy the location is very nice and the people is simply as they are, without any professionalism mask during the working hours. Some are really nice and some other (the two person at the pool bar for example) are really rude.
The place is nice, the pools are ok, the room are very, very small with a nice view (but all the rooms are different one each other, some people were located outside the hotel!).
The restaurant is substandard.

  • Stayed: June 2011, travelled with family
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Thank zarpietro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sorriso Thermae Resort & Spa

Address: Via Provinciale Panza 209 | Baia di Citara, 80075 Forio, Isola d'Ischia, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Isola d'Ischia > Forio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Forio
#15 Luxury Hotel in Forio
#16 Spa Hotel in Forio
#18 Family Hotel in Forio
#22 Romantic Hotel in Forio
Price Range: £51 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sorriso Thermae Resort & Spa 4*
Number of rooms: 199
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Also Known As:
Sorriso Thermae Hotel
Sorriso Thermae Resort & Spa Isola D'Ischia, Italy - Forio

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