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“Phenomenal!”

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Grifo Hotel Charme & SPA
Certificate of Excellence
Reviewed 26 July 2013

Our trip to Italy was already planned when my husband ruptured his Achilles tendon and had to have surgery (ten days before our flight). I contacted the Grifo before we left. They moved our room to a more central location and allowed us to extent for an extra day. By the time we left, we felt like family! All of the staff were helpful and courteous. Any extra help we needed was quickly provided. Due to our limited mobility, we ate at the hotel more than we might have otherwise. The food was great, too! Spa services were easily booked and very good as well.

We would definitely stay at the Grifo again!

  • Stayed: May 2013, travelled as a couple
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Thank Megan_F_12937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 - 127 of 1,474 reviews

Reviewed 13 July 2013

Having visited Ischia previously, staying on the south of the island, we were keen to return and explore the north of the Island. Our choice to book the Hotel Grifo was based on other trip advisors ratings and comments.
The hotel is good value for money. We booked a superior room with views to the sea. One word of caution, these rooms have spacious balconies but all have views to the sea obscured by trees. Plus, they do not receive any direct sun, again because of the trees and the fact they are north facing. The room itself was clean and pretty in basic Italian style as one would expect but it we did find it extremely small and my partner on first inspection said, 'well this is our cell for the week'. We are used to a much bigger room size when booking 'superior' in Italy. I would suggest that you book a junior suite at the Grifo if you want the actual space that a superior should give you.
Breakfast was good. Usual stuff.
The hotel is perched on a hill and we walked down to Ischia port and Casamicciola several times. Be warned, both trips take exactly 25 minutes by foot, not 10 minutes as other trip advisor people have said. We didn't mind as we are very active people but some people would be alarmed by this as the actual walk is along a very busy road and some parts are up hill.
The spa in the hotel was great but was spoilt at times by large groups of ladies staying at the hotel screaming and shouting even though there were signs everywhere saying 'please be quiet in the spa'
Maybe they have never been to a sauna, who knows, but it was very off putting. The pool area was lovely and very clean. The one thing that I would change about the hotel was the bar, well to be exact the lack of bar. The hotel is crying out for a bigger bar area and seating.
The hotel has a huge roof terrace with sun loungers. We went up there several times but it was always empty and very desolate. It would make an amazing space for a bar up there with beautiful seating and plants etc, as the views up there are fantastic. such a shame to not make use of this space.
On the whole we had a good trip. just a few gripes with the size of room and the location of the hotel.

Room Tip: Spend a bit more and book a suite so you get the size of room one would expect from a superior.
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  • Stayed: July 2013, travelled as a couple
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2  Thank MissCapriLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2013

When you arrive at Grifo Hotel everything become perfect. That is if you like to stay at a hotel where you can hear the birds singing when you wake up in the morning. If you like a clean hotel, with excellent food and fantastic service this is the hotel for you.

The rooms are large and the bed is nice.

Room Tip: Ask for room 206
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  • Stayed: July 2013, travelled as a couple
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1  Thank Tangowulves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this reviewResponded 14 July 2013

Dear Guest,thank you very much for the wonderful words spent for the Grifo Hotel , it is a pleasure to hear that you find here a unique place and that you enjoyed so much all of your stay. We really hope that your plans will bring you back to Ischia, we will be very happy to welcome you again.

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Reviewed 6 July 2013

We spent 5 days at the hotel and it was a really enjoyable stay. The staff were really helpful and gave us the information we needed to make the most out of our stay. The spa, room and other hotel amenities were of a high standard. Breakfast was good, however it would have been nice if the breakfast time could be extended. The hotel also has a shuttle service which was a great help.

  • Stayed: June 2013, travelled as a couple
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1  Thank Crabcakeahoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this reviewResponded 14 July 2013

Dear Guest , thank you very much for your review and for having been impressed by the Grifo Hotel . We take care of it every day and every day our job focuses on the beauty and on the attempt to give our guests what they expect. Thanks also for your good impression about the staff. We hope to see you again.

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Reviewed 3 July 2013

We enjoyed our stay in this hotel. The shuttle service is of a great added value.
The room was fine, the pool very good. Staff friendly.
It was a quiet stay to have a idea of Ischia and I'm happy I found it on internet.

  • Stayed: June 2013, travelled as a couple
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Thank Wyns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this reviewResponded 14 July 2013

Dear Guest , We are delighted to see how much you appreciated every aspect of the grifo Hotel ! Also, a big thank you for all the nice words about the staff . Regards!

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Reviewed 30 June 2013 via mobile

My wife and I spent 7 wonderful days of our honeymoon in Grifo Hotel.

Every single aspect of our stay there, starting from booking and arranging details of our stay, room comfort and cleanness, complete service, food, overall hygiene, pool and spa... everything was perfect.

Members of staff are at your disposal at any time, and for every question you may have, always polite, kind and helpful, yet professional and well organized. Emanuela, the girl working at the reception desk, spent almost an hour explaining us how to go around the island, what to visit, where to eat, which beaches are the best. Thanks to her, we got onto the boat tour of the island, that was great. She was always there for us, with a smile on her face.

Spa is very well equipped, with big whirlpool, colored showers, sauna, thermal bath, steam room and relaxation area. We haven't use a massage, so I can not comment on this matter. Outside pool is big enough to swim, always clean and with nice music in the back.

Food is typically Italian. We had only breakfast, and it was always nice. Beverage at the Bar is a bit less expensive then in the caffes and restaurants in the Ischia.

Rooms are cleaned daily, towels could be changed daily as well, if you wish (eco friendly policy).

Hotel is positioned a bit away of the main road, surrounded by the woods. It's position allows you to forget the traffic and noise, and gives a fresh air with forest aroma every morning. Free shuttle can take you to the bus station whenever you wish to. We only used this feature twice, since the walk to the bus and back to the hotel is not long, and we both enjoyed it.

At the end, I must share something that blew us away at very beginning. Since we noted in our booking mail that we are on our honeymoon, requesting a double bed room, hotel sent a bottle of champagne and two glasses, along with "Best wishes" greeting card just a few minutes after we arrived. What a way to start your stay!

  • Stayed: June 2013
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Thank Aleksandar J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this reviewResponded 9 July 2013

Dear Aleksandar , Thank you so much for your kind review. We are very glad that you have had a comfortable stay at Hotel Grifo and that you were especially pleased with the friendliness of our staff. It is always gratifying to receive a positive feedback. Thank you also for your comments about the hotel location. We hope that we will be able to welcome you back to Grifo Hotel.Regards .

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Reviewed 28 June 2013

We spent very nice 8 days for second time in Grifo hotel. The service and reception personal are very kind and helpful.(Thank to Allessia, Paolo, Franceca, Pino, Emanuele, Nico .....). Shuttle bus is very well organized and cleaning equipment made a good job.
Hotel surprised us this year with new spa & wellness spaces. With whirlpool, light shower and relax room with tea. For woman there are a beaty lounge.
We could recommend this hotel for everybody, who will relax .

  • Stayed: June 2013, travelled as a couple
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Thank Katarina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grifo Hotel Charme & SPA

Address: Via Monte Tabor 28 | Close to Thermal Park Castiglione, 80074 Casamicciola Terme, Isola d'Ischia, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Isola d'Ischia > Casamicciola Terme
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Casamicciola Terme
#3 Romantic Hotel in Casamicciola Terme
#3 Family Hotel in Casamicciola Terme
#3 Spa Hotel in Casamicciola Terme
Price Range: £83 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grifo Hotel Charme & SPA 4*
Number of rooms: 29
Official Description (provided by the hotel):
Grifo hotel​ Charme & Spa is a four star hotel located only 1.5 km from the main centre of Ischia and Casamicciola and only 500 m from Thermal Park Castiglione. The hotel offers a free shuttle service on arrival and departure from the port of Ischia or Casamicciola. Plus, the shuttle service is also available to get to the main town. Grifo hotel Charme & Spa has a brand new wellness centre with sauna, turkish bath, natural and thermal pool, emotional shower, relaxation area with tisane where you can spend very intensive relaxing moments. Surrounding by a beautiful Mediterranean garden with a breathtaking view on the Gulf of Naples and Epomeo Mountain. Finally, there is an outdoor pool with whirlpool and hot waterfall surrounding by sun beds where you can get a perfect tan and spend a pleasant vacation. ... more   less 
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Also Known As:
Grifo Hotel Casamicciola Terme
Grifo Hotel Charme & SPA Isola D'Ischia, Italy - Casamicciola Terme

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