The location on it's own private beach is amazing. The views are spectacular. The restaurant absolutely delicious. Even though the location is a bit remote, they offer a convenient transfer by boat to Ischia Ponte pretty much any time you want... and other water taxis call there as well for further locations.
The rooms are immaculate, although the bathrooms are not great, there is no "real" shower, the shower head is right above the toilet, so everything gets wet when you shower.
There was only one really bad thing - the first 24 hrs of our 5 day stay was really tense because they tried to charge us double (980eu instead of 500eu) because we booked a double instead of a triple (an extra bed for our son.)
It was my mistake to assume we could fit in a double (which we have done with no problem in the past) but they said by law that we needed a triple --- that was all fine, and even before we left, I did some research and I knew that most hotels charge a supplement of about 25% for children. But they added a supplement of 100%!!! I didn't argue this at first because we were tired of traveling and just wanted to lie down and unpack and relax and we had already spent almost an hour arguing about how they could accommodate us.
The next day, when I had relaxed and rested, I informed the young lady that we had dealt with the day before that we did not agree with the charges and she became quite irate and irrational, saying things like if we don't like the price we should leave and she wanted immediate payment. I told her I would be happy to pay, but no more than 25% and that I would only pay when she provided me the hotel's price list, which by law needs to be displayed -- she refused stating that prices fluctuate and that was the new price (love or leave it!!) All the meanwhile she was holding our passports hostage until we paid ---> also illegal.
I kept calm and stuck to my guns (also conferred with some local experts on the legality of all this and spoke to a carabiniere, without pressing charges) and within a few hours the young lady calmed down and we came to a reasonable price. Her colleague was very apologetic and the rest of the stay was great and uneventful all the staff was polite and cordial. I did see this young lady get mad at other people (family members i presume, not guests -- she seems to have a short temper!!)
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