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“unfortunate”

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Grand Hotel Excelsior
Ranked #6 of 70 Hotels in Ischia
Certificate of Excellence
SOUTH WEST FRANCE
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“unfortunate”
Reviewed 2 November 2005

We spent part of our honeymoon at this hotel and it was not what we expected. The first week of our honeymoon was spent in the Grand Vittoria Excelsior in Sorrento which was a truley 5 star hotel in every sense of the term. However, both the hotel and Ischia itself resulted in an awful shock for our second week. Be warned - even booking a superior room does not mean anything better than a dark, small twin-bedded room overlooking the carpark. We complianed bitter every day and were eventually moved to a better room. The food is below average and is served in what can only be described as a school refectory type affair with the service to match.

I could go on and on but surffice to say - avoid, avoid, avoid.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank SKCIV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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157 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Lancashire, UK
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 October 2005

We enjoyed our honeymoon at the Grand in September and found it a classy place, although somewhat expensive.
Maybe it's the island life, but the hotel we came from on the Mainland (Bellevue Syrene in Sorrento) was equally, if not more impressive for half the price.

What you do get for your money is a quiet hotel in a prime location with an excellent pool (although the choice at the pool snack bar leaves a lot to be desired).

If possible ask for a room with a sea view as the alternative is overlooking gardens and a car park.

The bedrooms were immaculate and cleaned daily and the walk in wardrobe we had in our superior room was bigger than some rooms I've stayed at in the past!

The staff were courteous and always willing to help with any query.

We booked B&B only as we like to eat out, but the breakfast looked comprehensive enough to convince me that you would have no worries with the food.

All in all, a hotel to get away form it all if you don't mind spending a bit more for quality.

Darren (40) and Helen (39), Lancashire, England

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Lancashire_UKDaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 19 April 2005

We found the rooms extremely good and the service excellent and personal. Were the dinner menu wider and published outside of the restaurant we would rate the hotel excellent. The location is also convenient and all together we are very much looking forward to returning to the hotel this year.

  • Stayed September 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Excelsior

Property: Grand Hotel Excelsior
Address: Via Emanuele Gianturco 19, 80077, Ischia, Isola d'Ischia, Italy
Region: Italy > Campania > Province of Naples > Isola d'Ischia > Ischia
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ischia
#2 Family Hotel in Ischia
#4 Spa Hotel in Ischia
#4 Luxury Hotel in Ischia
#5 On the Beach Hotel in Ischia
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel Excelsior 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Grand Hotel Ischia

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