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“best holiday ever”
Review of Villa Durrueli

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Villa Durrueli
Ranked #2 of 70 Hotels in Ischia
Certificate of Excellence
england
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“best holiday ever”
Reviewed 24 May 2013

just returned from a 2 week stay we loved everything about our holiday . Mina the thompsons rep met us at Naples and looked after all her guests in an amazing way, the best rep we have ever met She is an absolute gem and a real asset to thompsons so helpful,kind and a great knowledge of her native island.. The hotel and all the sfaff amazing. Special mentions to Mario the bar manager ,Raphael the restaurant manager ,Marco &,Sara .The food was great, fantastic chef, every night was special especially our last night what a desert thanks Raphael.The hotel rooms and pool area were spotless and what a treat no guests reserving sun beds.We will be returning to the hotel next year we had a fantastic holiday thanks to all the staff. cathy & mike liverpool

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank cathyandmike1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durrueli, Direttore at Villa Durrueli, responded to this review, 29 May 2013
Dear Guest,

first of all I'd like to send our thanksgiving to share your review. In effects we try to propose an excellent service in all our hotel departments, especially in food & beverage, our greatest strength. All our staff and business partners, are strictly engaged to offer a great welcome to our customers, this is the real reason of our outcome.

Thanking once again to choose Hotel Villa Durrueli Resort for your vacation in Ischia, I hope to see you again next year!

Best Regards,

Filippo Cervera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
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English first
Bath, England
Level Contributor
235 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 13 May 2013

Having previously stayed in two five star hotels in Ischia and having debated whether to go back to one of those for our sixth visit we eventually opted to take a cheaper weeks holiday at the Villa Durrueli as a spring break from the awful weather in the UK.

Looking at previous reviews we weren't quite sure what to expect but thought that as friends had given the hotel due praise it should at least be acceptable. Tastes differ as can be seen by the TA reviews so we still had a degree of uncertainty that we had chosen well.

One thing friends advised was that we should book one of the refurbished top floor rooms which we duly did and were allocated one with a fine sea view.

Everyone to their own as they say and, unlike some previous reviewers, we found the room to be attractively furnished. We also found the bed to be extremely comfortable. On two occasions there was an absence of hot water for showering but that was forgiven as the overall enjoyment was good.

The areas surrounding the hotel were generally acceptable although a mainly unused roof terrace, rooftop sitting area and a closed roof bar could do with a bit of TLC and creativity making it an obvious option for relaxation other than the pool area.

The food was excellent but it should be noted, for those with tastes more suited to comfort eating than food of a high culinary standard, that the dishes might not be what they are expecting, The food was more 'Nouvelle Cuisine' than 'comfort' but having said that there was never a feeling of being underfed, more a feeling that we had just eaten in a very classy restaurant.

Dinner consisted of an excellent buffet first course(reduced in selection on one evening probably because of reduced numbers of diners) followed by a second course, typically soup, pastas, risottos etc and then by a main course usually one fish choice and two meat choices, all done with typical Italian simplicity. Sweets were mainly cake based, fruit based or ice cream and all food was presented with great style.

Breakfast was a wide assortment of breads, Croissants, cereals, meats , cheeses , jams etc and as a concession to those wanting a hot breakfast, sausages, scrambled egg and bacon were available. The hot food was always only warmish but was perfectly edible . It seemed that as the lid of the server containing the items could not be easily raised it tended to be left in the uncovered position and hence the heat was not retained.

Breakfast was accompanied by fruit juices, tea and coffee. Comments have been made previously regarding the coffee and I would rate this as no more and no less enjoyable than coffees found at many other hotels I've stayed in. The orange juice and corn flakes immediately got my 'pass' vote.

The staff were all very hospitable and welcoming.

Whilst the days were warm the evenings chilled a bit and I can appreciate that the garden bar might not be immediately attractive at this time of the year ( May) but in June July and August it would make for an pleasant place to have an after dinner drink.

Where did the previous five star stays score over this hotel, well it would have been nice to have a comfortable lounge with an adjacent bar for after dinner relaxation but apart from that we came away thinking very seriously about choosing this hotel for our late summer holiday as well.

In summary then, we had a comfortable clean environment in a very good location and found it to be a hotel with a sense of calm around the swimming pool. Overall a great experience for a holiday at this time of the year. Coupled with that Ischia is one of the most beautiful islands you will ever visit with the typical Italian traffic chaos which somehow adds to rather than detracts from the character of the area.

Our holiday was arranged by 'Thomson Holidays' and Mina once again looked after us with her infectious enthusiasm during our stay on the island.

Room Tip: High level rear rooms have the best views
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  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Papabob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durrueli, Direttore at Villa Durrueli, responded to this review, 20 May 2013
Dear Customer,

your review especially affects our feeling, and I'm personally proud that you vacation was fine!

I hope to see you as soon as possible.

Best Regards,

Filippo Cervera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 April 2013

We commenced out trip to Italy with a 2 night stay at Villa Durrueli. We received a warm welcome from the reception staff, whom throughout our 2 day stay were ever so helpful. We did not eat dinner in the Hotel, however breakfast was amazing, and staff were so helpful. A good hearty breakfast was served.. which included scrambled egg and bacon, which we got no where else on our 1 week trip to Italy. The bar in this hotel was not very inviting. This was the only area of the hotel to offer WIFI and it just wasnt very cosy, like most reception areas.

Room Tip: We did not have a sea view room, however we were looking out to a nice park.... Our room was beauti...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eilis40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durrueli, Direttore at Villa Durrueli, responded to this review, 20 May 2013
Dear Guest,

thank you to sharing your review. I am very happy that your vacation was so good!

I hope to see you again soon!

Best Regards,

Filippo Cervera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 25 April 2013 via mobile

We stayed in Villa Durrueli at the tail end of our holiday and it didn't quite live up to the promise on the website and in Trip Advisor reviews. There were positives -- a large clean room, excellent pool and spa facilities and friendly staff. But the negatives outweighed the positives. Breakfast was disappointing - coffee was dreadful, fruit came from a tin (we think) and eggs and sausages were tepid and had sitting there fir hours. There was only internet access in the reception area, not in the rooms as promised. This might sound like nitpicking but given the four star rating and the price bracket, we had expected a lot more. Our Trip Advisor ranking is probably too generous - it probably deserved 2.5 (if that was possible) rather than 3.

Stayed April 2013, travelled as a couple
Helpful?
3 Thank Aileen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durrueli, Direttore at Villa Durrueli, responded to this review, 26 April 2013
Dear Guest,

first of all I'd like to thank you to sharing your reviews. I really don't understand where are written " WIFI in the room " beacuse in all web sites is highlighted " WIFI in the lobby, and internet services available via LAN cable in the room " . About breakfast service I'd like to inform you that all the amenities are strictly controlled step by step before, and canned fruits is obviously, a product, I personally found in all 4 stars hotel also in UK, with the difference that we have in to our buffet breakfast, daily season fresh fruit.

Best Regards,

Filippo Cervera
General Manager


Ma gli aspetti negativi compensati dai lati positivi. La colazione è stata deludente - caffè era terribile, frutta proveniente da una scatola (credo) e uova e salsicce erano tiepidi e aveva lì seduti fir ore. C'era solo l'accesso a internet nell'area della reception, non nelle camere come promesso. Ciò può sembrare come fare i difficili ma dato le quattro stelle e la fascia di prezzo, ci aspettavamo molto di più.
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Brisbane, Australia
Level Contributor
173 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 10 April 2013

Definitely a great place to stay in Ischia. It's half way between the main shopping street & Castle; both being easily walkable.

The staff are fabulous ; very friendly & helpful. The restaurant is divine; you won't need lunch after the amazing breakfast spread, and you don't want to fill up before dinner.

There is a great spa, free Wifi and the rooms are spacious and comfortable. A winner on all fronts.

  • Stayed March 2013, travelled solo
    • Value
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Helpful?
1 Thank kiwi089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durrueli, Direttore at Villa Durrueli, responded to this review, 13 April 2013
Dear Guest,

first of all I'd like to thank you to sharing your experience at Hotel Villa Durrueli Resort & Spa in Ischia Island. Of course our Restaurant style is excellent and I personally thank you again. A range of menu items are perfect to eat at our little dining room.

Best Regards,

Filippo Cervera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ely, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 March 2013

Fantastic views from this hotel, particularly from the roof looking out over the castle. The hotel itself ticked all the boxes but the food is worthy of a special mention - every course, every meal absolutely superb!

  • Stayed September 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Ringtailmonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durrueli, Direttore at Villa Durrueli, responded to this review, 9 March 2013
Dear Guest,

thank you for sharing your experience at Hotel Villa Durrueli Resort & Spa. Our Roof garden, face to the ocean and to the Aragomese Castle gives an amazing pictures, it is considered by our side a little paradise corner in Ischia...and we jealously guard it... Obviously I'm kidding and I appreciate all of your review!

Thanks again and Best Regards,

Filippo Cervera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 December 2012

What we wanted, we found in Ischia, and exactly at the Hotel Villa Durrueli Resort. Amazing Hotel, with big room with terrace face on the ocean, where we saw Aragonese Castel . In the morning you can taste fresh milk and a good selection of croissant. Breakfast start at 07 Am and stop at 10 AM in their breakfast room situated one floor down to the lobby. Not far away is situated spa: Turkish bath, thermal pool, relaxing area . Staff was very helpful . Just making a summary… “ A very nice Hotel, in a quite area “ and we suppose to be there once again next year.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Urmoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durrueli, Direttore at Villa Durrueli, responded to this review, 18 December 2012
Dear Guest,

first of all, thank you to sharing your review. Our staff is going strictly to work on it self to guarantee best satisfaction to all our Clients. This is our realy mission, and we are very happy you wacht out this important aspect of our company.

Best regards,

Filippo Cervera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Durrueli

Property: Villa Durrueli
Address: Traversa Vincenzo Mirabella 27, 80077, Ischia, Isola d'Ischia, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Isola d'Ischia > Ischia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Ischia
#2 Luxury Hotel in Ischia
#2 Spa Hotel in Ischia
#4 Business Hotel in Ischia
#6 Romantic Hotel in Ischia
#24 Family Hotel in Ischia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Villa Durrueli 4*
Number of rooms: 35
Official Description (provided by the hotel):
Located close to La Mandra Beach and the ancient fishing village of Ischia Ponte, Hotel Villa Durrueli Resort offers a thermal swimming pool and a spa center. The grounds are full of exotic plants and flowers. The Resort overlooks the pine forest and has a fantastic view of Ischia's Castello Aragonese. Guests can relax on the sun terrace, take a dip in the large, thermal pool or in one of the smaller pools with hydro-massage and aromatherapy. Rooms are complete with all modern comforts, including free high-speed Internet access and wifi. Some rooms have a balcony or furnished terrace and an LCD TV. The spa center was opened in 2007 and includes an indoor pool, Turkish bath, and a variety of massages and beauty treatments. Meals at Villa Durrueli's restaurant are often accompanied by music from the piano. The dining menu includes fresh fish dishes, local specialties and a generous buffet of starters and vegetables. ... more   less 
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Also Known As:
Villa Durrueli Hotel Ischia
Durrueli Hotel Ischia

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