This is the worst experience I had in an hotel since a long time!! I had to raise the overall rating to 2 since the room decoration and location is very very good. But insonorisation is incredibly missing! We can hear everything about our neighbors like they were in OUR OWN ROOM! Things like talking, snoring, whispering(!), farting and love making too! The problem is when you take conscience that they can hear the same things back too!! What an uncomfortable situation!
Also, when we arrived, at 14h00, we couldn't find the hotel. We finally found it and they were no front desk, no reception service. So we called the number but no answer. We tried three times and finally got the guy. Fortunately, he is a GREAT GUY. In minutes he was at the gate, explaining us our his rooms renting worked. Very very nice guy, but that doesn't make it for the lack of service presence to my opinion. And no breakfast! In fact, he offered industrial brioches in a pack and some jelly saying this was the 2 Euro breakfast if we want...!
All of this for 110 Euros a night! We arrived from Genova, where we stayed in a five star hotel for 99Euros a night! Ok, that was a deal, but regular rates for the this time of the year was 150Euros. So you can imagine what kind of shock we got!! Good rates should have been around 60 euros...
Finally the bed isn't good either. Too soft, we can feel the springs!
Honnestly, if the insonorisation and bed and breakfast and reception problems could be fixed, this could be the BEST SPOT in Levanto and surely the best spot for anyone wanting to visit the Cinque Terre!
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