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Park Hotel Paradiso
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Reviews (335)
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12 - 17 of 335 reviews
Reviewed 30 December 2012

A few days ago we found ourselves in Piazza Armerina looking for a hotel. We read a very positive blurb on the hotel in the Touring Club Italiano guide, describing its idyllic location in a forest. We arrived at the hotel and found that it overlooked a flyover - no trees anywhere! The lobby was cavernous and smelly, a mixture of mould and bad cooking. We asked to see two rooms, which were bare and depressing, overlooking the flyover and with no furniture. We left without spending the night! The staff was very courteous and friendly, but this was the only redeeming feature of a nightmare hotel. Also we were quoted a price of 90 euros a room, which was ridiculous for what it was.

  • Stayed: December 2012, travelled with family
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Thank Daunian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Direttore at Park Hotel Paradiso, responded to this reviewResponded 22 January 2015

Good evening,
we are sorry for these inconvenients during your stay. We are glad to communicate that our hotel underwent different changes and even a part of the property changed. So we hope that you can be our guest in the future in order to have the possibility to let you change your mind about our services and to make you live a nice stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2012

We were motivated to use this hotel because it was near the mosaics and it had a swimming pool. Well the swimming pool was filled with green slime, the wellness centre was closed, the corridor smelt of sewage and, despite having pre booked we were not given the double room that we had paid for, but a rather poor twin....and the hotel was empty as was the mini bar in the room. it was as though the dour types on reception would have rather been closed.
We could see into other rooms and they were fine visor no excuses for not giving us what we had paid for.
It wasn't dirty, the food was OK, but it did not live up to the promise. The review that says it had seen better days was right. This was probably a good hotel in 1960.

Room Tip: Get a room at the front if they'll let you
  • Stayed: October 2012, travelled as a couple
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Thank Aligern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Direttore at Park Hotel Paradiso, responded to this reviewResponded 22 January 2015

Good evening,
we are sorry for these inconvenients during your stay. We are glad to communicate that our hotel underwent different changes and even a part of the property changed. So we hope that you can be our guest in the future in order to have the possibility to let you change your mind about our services and to make you live a nice stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2012

At first sight this is a high class hotel - large marble lobby, fitness center, swimming pool; but the essential qualities are missing. The rooms are furnished with beds hard as a board with pillows like cobblestones. The bathrooms are nicely furnished; but the hot water is fluctuating to a degree, that you are alternately scalded or frozen. When we arrived the staircase and our room smelled like a defect sewer, and it took more than 24 hours of airing to reach an acceptable level of smell.
The organisation is weird: Wine is not offered at the table; but you have to go to a sideboard and buy wine and water, before you can get seated for dinner. To get a drink at the bar, you have to buy a voucher at the reception desk and present it at the bar. When you do that, you will ever so often learn, that the drink, you bought, is sold out! You then have to find something else at a similar price. (Just figure an italian bar running out of Campari!)
The dinner is acceptable, but not outstanding. The breakfast is continental, but a bad continental. one morning the coffee was finished, before half of the guests had had some. The eggs were so hardboiled, that the yolk was turning green.
The hotel is placed so far outside the town, that it is beyond walking distance, so escape is difficult.
This is the worst hotel, we have experienced for at least 20 years!

  • Stayed: September 2012, travelled as a couple
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1  Thank sussiogjacques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Direttore at Park Hotel Paradiso, responded to this reviewResponded 22 January 2015

Good evening,
we are sorry for these inconvenients during your stay. We are glad to communicate that our hotel underwent different changes and even a part of the property changed. So we hope that you can be our guest in the future in order to have the possibility to let you change your mind about our services and to make you live a nice stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2006

The Hotel Paradison was very close to the mosaics and for the that reason and that reason only, a good choice. When we arrived, our room was infested with termites, the desk staff sent some help with a can of Raid. We insited on a room change, which they did. They put us in an adjoining room promised not to rent the other; 2 hours later we heard our neighbors very clearly.

A better choice would be Moaici da Battiato where we had the best dinner in Silcily. The owner was a wonderful, friendly man who served us a fabulous meal. They have 24 guest rooms and the location is even closer to the Mosaics than Paradiso. Do yourself a favor and stay right there.

  • Stayed: July 2006
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5  Thank IrishSetterMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Direttore at Park Hotel Paradiso, responded to this reviewResponded 21 January 2015

Good evening,
we are sorry for these inconvenients during your stay. We are glad to communicate that our hotel underwent different changes and even a part of the property changed. So we hope that you can be our guest in the future in order to have the possibility to let you change your mind about our services and to make you live a nice stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2005

The mosaics at Villa Romana del Casale are truly marvelous, and worth a detour to Piazza Armerina. The location is easy to find from Park Hotel Paradiso, and we were delighted with our spacious room until several tour buses arrived and the noise of rolling luggage carts and click of shoes echoed endlessly down the hallway. Like many Sicilian hotels, the flooring is entirely tile. We also discovered that there was a gap under the doorway to the hall and neighboring room, so that conversation was easily overheard -- not much privacy. The enormous pool was filled with green, totally opaque water, as though the filter system hadn't been working for ages.
We had dinner at Mosaici da Battiato (close by car) to avoid the crowded streets in town, and were rewarded with delicious Sicilian country-style food. I wish we'd known they also rented rooms.

7  Thank zinlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Direttore at Park Hotel Paradiso, responded to this reviewResponded 21 January 2015

Good evening,
we are sorry for these inconvenients during your stay. We are glad to communicate that our hotel underwent different changes and even a part of the property changed. So we hope that you can be our guest in the future in order to have the possibility to let you change your mind about our services and to make you live a nice stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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