We stayed in this hotel for the Italian "settimana bianca" (snow week). We were traveling with two small children. We took advantage of a special offer where children didn't pay. Overall, we had a pleasant stay and ate well, as we had the half board. The breakfast buffet was quite good as well. The only thing that bothered me was that water had to be purchased with dinner and at the end of the week, we had spent over 60 euro in just water. In other hotels we have stayed in (in the Dolomites), tap water was available as the water in the mountains is very clean and safe to drink. It must have been their policy to only offer bottled water there (it could vary according to which valley and region your hotel is located).
As for our room, we were told it was a suite, but it was in the smaller side for a suite. It would have been more than adequate for a couple, but for a family of four it was a little tight. I did really like the soap and shampoo they offered.
The hotel staff informed us before our arrival that the hotel was "on the slopes", in part this is true, but it is not the easiest area to navigate, especially for beginners or small children. We probably wouldn't return only because we would prefer something more convenient to the slopes for small children.
The hotel also offered a babysitting service daily from 4 pm to 10 pm, which came in handy to entertain the children for an hour or so before/after dinner. The children also enjoyed very much the horse drawn carriage ride that the hotel offered once a week.
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