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“dont even think about staying here” 1 of 5 bubbles
Review of Canico Bay

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Canico Bay
Wisbech
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“dont even think about staying here”
1 of 5 bubbles Reviewed 16 February 2012

We booked this place through lowcost holidays and arrived on 6th Feb 2012.
The place looked reasonable from the outside,all that was there to meet us was the cleaner ,who could speak little english and showed us to the studio room,she was surprised as there were three of us ,but as I explained this is what had been booked and stated 3 people on the booking form,she went off t find a camp bed,which was totally unsatisfactory.
Meanwhile we inspected the place and it was filthy the setee which was supposed to double as a sofa bed had all the springs broken and was ripped and all the stuffing was coming out of the sidealso the chair was like this,the carpet looked filthy and smelt dreadful,like it had been urinated on,the walls and paintwork were all very dirty,we checked the bathroom and there was rust around the plughole
after all this we checked the bedroom and took the pillowcases off the pillows only to find the pillows were brown with sweat stain and obviously had been covered up with clean pillow cases,we then decided that this was not the place for us to stay and sat down to discuss what to do next at that point we noticed flees all over the accomodation and one of my party got bit three times in the short time we were there.we contacted lowcostholidays and told them that we wanted to change our accomodation after some harsh words we were offered an upgrade for £164 to the Madiera Bright Star in Funchal which was very good,but now I find out from reading other reviews this is owned by the same Mr Ricardo Santo Silva who owns the Canico Bay Club,it appears this is a scam and I am determinded that Ricardo Silva is exposed as a con man and am passing the information the photographs and the film I took of canico bay club to the BBC Holiday nightmare programme who have agreed to expose this crook.
This place is not worthy of1* let alone 4*

  • Stayed February 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank brianears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

Traveller rating
    3
    11
    8
    2
    14
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0
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Winchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 28 October 2011

Having made a confirmed booking for 19 October in March, we were advised on the morning of 19th that we had been expected on the 18th and were a no-show. On arrival we were hold that the appartment had been re-let and were taken to a Quinta up a dirt road on the edge of Camacha - cold, full of mosquitos and in the mountains miles from the coast. The management was asked to produce evidence to support their allegation that the booking was for the 18th; none was produced and the "no-show" was an obvious fabrication to cover a double booking. We left and made alternative arrangements.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 21 July 2010

We booked this resort through EXTRA WEEKS. We arrived 12/07/10 to be told by Steve who works for the resort that our accomadation had not been paid for. There was no accomadation for us. Steve then told us he could get us into a hotel for £30 per person per night - one was 4* and room only, the other hotel offered was only 3* but breakfast was included. Apparently 2 other couples were expected that afternoon. We choose the 4* hotel and paid $310 for it. We were taken to this hotel in the center of Funchal which was far far better than the Canico Bay Resort which is out in the middle of nowhere, and looks rough. You would need to use a taxi or local bus to go to Funchal for any kind of decent shops or entertainment. Canico Bay - The Bright Star 4* and the 3* hotels are all owned by Ricardo Silva and it was his emoloyee that lied to us - our accomadation had been paid for and Mr Silva's company are the ones that stung us and another couple for the cost of the weeks accommadation. Extra Weeks had paid this comany!!!! We will certainly check that Mr Silva is not involved in any other holidays we take.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Cleanliness
Helpful?
4 Thank Fedup2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canico Bay

Property: Canico Bay
Address: Rua Dom Francisco Santana, Canico, Madeira 9125-031, Portugal
Region: Portugal > Madeira Islands > Madeira > Canico
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #5 of 6 Speciality Lodging in Canico
Price Range (Based on Average Rates): £
Hotel Class:4 star — Canico Bay 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Canico Bay Madeira

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