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“and.....6 months later.”

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Hotel Riu Palace Madeira
Ranked #1 of 14 Hotels in Canico
Certificate of Excellence
North Wales
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
“and.....6 months later.”
5 of 5 bubbles Reviewed 4 February 2014

We first stayed at the RIU Palace Madeira in July 2013 (see full review "Now its gone All Inclusive). So I will not go over old ground. But as I gave it an excellent review then, we decided to try it as a winter break, instead of the Canaries. So we stayed between the 13-27th January 2014.
Well we were not disappointed,both with the hotel and the weather. The hotel lived up to our expectations, and the weather, well I would compare it to an English summer. Warm and sunny most days with an average day time temp of between 18-22c and an evening/night temp of about 15c. There were overcast days, and a couple of days when we had a rain showers, and 3 days at the end of the holiday, when we had a cold north wind, but out of the wind, the sun was warm. (we have had that in Lanzarote in the past). So as a result of another excellent holiday at this hotel, we have returned home and booked it again for Christmas/New Year 2014/15.
PS.. A new minimarket has opened accross the road from the hotel on the roundabout, so not as far to walk as to the Spar, for those little extras.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank NorthWalesBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,345 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (409)
Date | Rating
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English first
Rugeley, United Kingdom
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

I have just read Susie101's review and could not disagree more. We have travelled extensively and can honestly say this hotel is exceptional in every way. As for the cleanliness and friendliness of the staff, neither could be faulted and, in fact, the staff in total made the experience first class. The only downside for us was the location but even that had its advantages as this part of the island is far nicer than the tourist centre of Funchal. Added to that there is a courtesy bus provided by the hotel which runs regularly every day. What more can you ask for? I don't recommend the hotel for families as the facilities for children are few and far between and most of the guests are more mature, so children would be extremely bored. We shall definitely return.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank 397Novice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crawley, West Sussex
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

This was the third Riu hotel I've stayed in and, although all 3 have been terrific, the Madeira one was the best. Spacious room and large balcony with 2 chairs and a table. I only have 2 'negatives' to point out, but neither are serious problems and didn't stop me having a fantastic holiday.
1. No tea and coffee facilities in room. This seems common to all Riu hotels though. I knew this in advance and took my own travel kettle. However, there are no handy electric sockets in the room and to use the kettle did involve shifting furniture around.
2. There are no lights on the balconies. If, like me, you enjoy reading on the balcony before bed, take one of those clip-on reading lights that you can usually find in Pound shops.

Food and drink choices were fantastic, but drinks would work out expensive if you don't take the all inclusive option. A gin and tonic, for instance, would cost EUR7.10. If you do take the AI option, virtually all the drinks and cocktails on the bar menu are included, excepting a few.
E.g.
Gordon's gin is AI, but Beefeater isn't. Jim Bean bourbon is, but Jack Daniels isn't.
They do excellent Irish coffees as part of the AI too.
Go there. You won't be disappointed!

Room Tip: Higher floors have better views
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Grahambear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ayr
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

Just back and what a hotel rooms massive and hotel is very high standards in cleaning l have stayed in a lot of the Riu hotels and this is top class the staff are amazing and can't do enough and always have a smile from reception to bar to restaurants a big mention to Pedro Bruce wills lookalike he made our holiday he was so attentive and always so professional he will be a manager one day we met some amazing people lovely Germans and had great fun thanks Paul and Gerry and Jeff and sherry and the Rio dir and his friend it was a lovely way to spend my birthday also we went to the village of canicio and to the central restraunt the reception books it for you a cab picks you up and brings you home what a treat we had chateau briand fillet steak the best l have ever tasted and a great night alinclusive was fantastic with all branded drinks cocktails were great and lunch and dinner show cooking always fish sea bass hake prawns lots of sea food beef pork chicken so much of a choice and always fresh trays l can't fault anything a courtesy bus to take you to funchal the driver was a great guy a great big thanks to the assistant manager she is so hands on and does her job so well we will be back

Room Tip: High floor
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank alicemike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level Contributor
164 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 bubbles Reviewed 19 January 2014

In general a positive experience, everything was satisfactory but nothing outstanding. The reception staff were friendly especially Teresa, but others were just ok. The room was clean with a nice view which we had with our loyalty card. The food was good quality but again nothing that said "wow!"and the waiters were ok but didn't go out of their way for us. Having stayed at many Caribbean Riu hotels this scored 4 out of 5 because it was not as clean as many and the staff were not as friendly.

Room Tip: Ask for a sea view!
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susie101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertford, United Kingdom
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 13 January 2014

This is a fantastic hotel. The staff in all areas are exceptional and the facilities are first class. Our only disappointment was the lack of anywhere to go outside of the hotel, even for a short walk. To stay here you must have a car. The clientele at the time of our visit were mostly retired which I suppose matched the on-site entertainment which was a little stayed for our liking. Well worth a visit if you want to stay in the hotel and be pampered to extremes.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamworth, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 January 2014

My wife and I stayed at the Riu Palace hotel over Christmas 2012 and we had a most wonderful holiday. I think this hotel is one of the best I've ever stayed in. The room was great - a good size, clean, comfortable and with a view of the sea. The buffet style dining was excellent, both for the quality of the food and the very wide selection on offer. We had half board and couldn't fault either breakfast or dinner. The pool area is superb with beautiful views over the ocean. Madeira is a beautiful island and we certainly plan to return some day soon and when we do, we will stay at the Riu Palace if we are able to. It really is that good!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Philip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Palace Madeira

Property: Hotel Riu Palace Madeira
Address: Praia dos Reis Magos | Canico de Baixo - Portugal, Canico, Madeira 9125-024, Portugal
Phone Number:
Region: Portugal > Madeira Islands > Madeira > Canico
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Canico
#1 On the Beach Hotel in Canico
#1 Luxury Hotel in Canico
#1 Spa Hotel in Canico
#1 Family Hotel in Canico
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Riu Palace Madeira 4*
Number of rooms: 327
Official Description (provided by the hotel):
Located opposite the oceanfront promenade of Canico de Baixo. 8-Storey building. 10 M to the sea; access to the ocean across a walkway. 13 Km from Funchal (complimentary shuttle service from the hotel; weekdays and Saturdays. Not available on public holidays). 2 Km from the city centre. 2 Km from various shops. 10 Km from the airport. 50 M from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 
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Also Known As:
Riu Palace Madeira Canico
Hotel Riu Palace Madeira Canico

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