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“Nice Place - Aimed At Older People!!!”
Review of Quinta Splendida

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Quinta Splendida
Ranked #3 of 13 Hotels in Canico
Certificate of Excellence
Camberley, Surrey
Level 6 Contributor
192 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
“Nice Place - Aimed At Older People!!!”
Reviewed 16 November 2011

We used this hotel as our base for a short break away in November 2011. The reviews of the place were all good so I was expecting a good stay. We were not disappointed. The deal offered by the hotel was a good nightly rate (€60). There are a few extras that you need to consider but after discussing with the reservations staff before booking, we came to a good arrangement. They charge €1 for the use of the safe but the sting in the tail is if you want to use the indoor pool or sauna / steam / Jacuzzi, they wanted to add on €15 per person per night which was utterly ludicrous – so you should discuss with them about that!!! They agreed to €5 per day to use the indoor pool and free use of sauna / steam rooms in the end). Parking is €2 per night on site. It was hopelessly cramped and chaotic in the car park later on – and watch where you park as I saw one rather upset German tourist with a smashed up front wing of her car!! If there is no space left, the hotel will give you a ticket for a local public parking garage.

The location of the hotel is average – great for views but a hike outside of Funchal itself, this was not a problem. The main negative is the local town of Canico which is quite down at heel and not very propoerous. There is a free shuttle bus from the hotel to Funchal in the morning and evening although since we had a car, no need to use it. The local bus station is less than 50m from the hotel with regular services.

The rooms were actually very nice and quite tastefully decorated. They are old and quite tired in place but spotlessly clean and everything worked fine so it kind of added to the charm. Our bathroom was tiled on the floor and almost to the ceiling all round with old style tiles. Kitchen area was the most tired part – but everything worked and was fully functional. A lot of the rooms appear to be part of single story blocks and all seem to have a nice and peaceful outside seating area. Plenty of space to chill out and relax!! The size of the rooms and facilities were a pleasant surprise – the hotel web-site doesn’t really describe just how much there is in the rooms and the space. We had a studio flat which consisted of a large bathroom, kitchen area (with oven, hot plates, fridge, kettle and generally fully equipped with all you might need), sleeping area with wardrobes, living area with two wicker sofas and sizeable table and table and chairs outside the patio doors and your own sun loungers just a few metres further on – on a flat roof for another of the blocks of rooms!!!

Wireless internet was free but was pretty hopelessly slow and only available in the immediate area of the outside pool.

Most of the guests seemed to me to be German when we were there – and almost all I think were package holidaymakers. The ‘info centre’ is not exactly what it suggests but more of a place for the many tour companies that use the hotel for package tours to sell their wares (i.e. tours and excursions).

3 main restos on site – not all open every day. The buffet meal at one resto was 30 Euros per person which was a little expensive when you see what else is available locally. There were also 2 bars – both very nice but with slightly odd opening hours and the latest night you will have in any is until 10pm!! But Madeira is not a party island and much more of a chilling out place!

Hotel staff throughout were polite, helpful and generally made you feel they were there to help. I rate the staff approach and attitude as 100%.

The gardens are amazingly maintained and everywhere there are well kept flower beds and bushes and fauna of all kinds. The gardening team obviously spend a lot of time and effort keeping things 100% neat and tidy!! The gardens are a kind of tourist attraction and more than once, busloads of tourists arrived to be led around!

The hotel guests were mainly (but not exclusively) quite old – many retired couples, etc. Although there are many stairs, there is generally access for less able guests to get anywhere on the complex.

Nearby, the town of Canico itself it pretty scabby!!! By this I mean that there is facility for a lot of commerce but most units in 2 of three shopping centres are unused and the main shopping centre at the top of the hill has about 1/3 of the units unused. There are a plenty of locals cafes around – if you look carefully!! There are also three average to reasonable quality restaurants in town (apart from at the hotel) one on the main square by the church (by far the best – this is obviously where the locals go out to eat!!!!) and then another two further up the road to the right of the church. Food at any resto on the island is copious – I would consider the size of the starters to be quite suitable as a main course!!! Just 2 minutes walk from the hotel is a well stocked and well priced supermarket which was very handy – the main shopping centre up in the main town has a much bigger and very well stocked supermarket. There are a few tourist shops – and the post office is about 20m from the hotel entrance.

If you are looking to chill out then this place is it! If you are more into doing things, you will get bored here unless you take tours or busses to other places or have a car!!! I would not stay here without having a hire car available. Even the shore is a 30 minute walk away – and up very steep, non-pedestrian friendly route on the way back which I think would take you 45 mins and leave you sweating!!

Hope some of that helps.

Room Tip: I think most rooms should be acceptable at this place!!!
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  • Stayed November 2011, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
5 Thank Craigie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (63)
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English first
Bristol
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 September 2011

We stayed here for a week on a self catering basis as we got a great deal (c. £40 a night) and wanted to save a bit of money on catering (two local supermarkets and bakeries helped a lot).
I agree with other comments that say how beautiful the hotel it, it it truely beautiful, especially if you find the winter garden to wonder around in. We tried the a la carte Villa restaurant, which was fantastic but not cheap (even with a discount voucher). The pool area and bars were also very nice but not open every night when we were there. The staff were very helpful indeed with queries and problems and contacting local companies to assist with booking things. the hotel itself is a drive away from the sea and lidos but within walking distance of at least 3 restaurants and several shops.
The room we were in was quite basic, but clean,comfortable and great value. We did have a problem with the oven breaking one evening, and despite the staff being very helpful, it was frustrating. We were moved between three other rooms in order to cook our own meal that evening (the first hadn't been cleaned, the second also had a broken oven, and the third was the other side of the hotel complex). It took over an hour and a half to sort out, but we did get a "sorry" bottle of Madiera wine the following day. I would also say that the kitchen area in our apartment could do with some updating as it was musty and we were limited to how many appliances we could use at once as the fuse kept tripping out.
The parking area was quite full and compact (€2 a day) so may not cope with bigger cars although they apparently do have an overflow underground garage they use when its busy.
Overall, fantastic value and a great base if you plan on exploring the island a lot.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Sammi_CC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 September 2011

We just returned from a holiday at the Quinta Spendida in Canico - The hotel was amazing we stayed on self catering basis and loved the hotel the surroundings and staff where very helpful and friendly . The hotel is away from the sea but has amazing views across the ocean and the grounds are so peaceful and tranquil you almost feel you the only ones around.. We had mixed weather and used the spa in the hotel for E5 per person it is nice but a little over priced ... The hotel is also a perfect place to explore the island and the nearby sea pools are only a short bus ride away and Funchal the capital is about 20 mins on the 155 bus and about E2 the buses run ever hour from outside the bakery ... The small town has some delightful restaurants and the restaurant Central is a great place to try a Brazilian Carvery for about E12 per person ...

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank coolboy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 August 2011

One of the best vacation for me and my family (two children 6 and 10)
Location of the Hotel is great and the garden is simply fantastic.
Hotel is quiet , even when there are children in the pool , our apartment was very clean well equipped and nicely isolated. We did not took breakfast, because just 5 min ahead there is a very good bakery were they served fantastic naturally fermented bread.
Restaurants for dinner are ok the one cheaper but very good and the second in the old villa , more expensive but with the marveled food . Very close to the hotel there are also two very good restaurants serving a typical Portuguese dishes.
Very good place if you are tiered with the big resorts
If we will decide to go Madeira once again( which is very much possible , because we loved this island) for sure we will go to Quinta Splendida again

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Piotr Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 June 2011

Stayed here for a wedding and family holiday.

The rooms are spread out around a botanical garden which is really stunning - great for photographers! The outdoor pool can be cold but very nice and has a shallow end for children. Generally seems to cater to older German tourists but staff are very friendly and multi-lingual so English was never a problem and everyone was accomodating and welcoming to our children. Our room had a very large bed (2 small doubles together) plus a sofa bed and a travel cot provided. Facilities were simple but perfectly reasonable.

The breakfast buffet was varied and very nice and the three different restaurant options onsite offer very good quality food but can be a little pricey. Our appartment had a kitchenette and there is a supermarket next door so simple self-catering is possible. There is also a lovely bakery and a good restaurant on the same street in the village. The resort spa is very good and worth a splurge. Generally a lovely place to stay and no complaints at all. Would love to go back!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank squitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CENTRAL SCOTLAND
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 February 2011

The Quinta Splendida Jardim Botanico is set in beautiful gardens with a fantastic view out to sea. It is about 4 or 5 miles from the airport on the way to Funchal and the town of Canico has some lovely pastelarias (fantastic cakes) and cafes as well as a couple of decent supermarkets.There is a very good spa onsite in which you can use the indoor pool, sauna, steam room, hot beds etc for a daily fee of 17.50 euros. The spa offers massage and other holistic and beauty treatments at prices I would expect to pay in a big city like London or Edinburgh. The staff there are very friendly and efficient and there was a nice feel about the place.
The outdoor pool and the surrounds are reasonably well cared for and are surrounded by the pretty gardens.
There is a car park at the hotel which you have to pay 2 euros per day to park in and a couple of times we had difficulty squeezing our tiny hire car into the last space!
The accomodation comprises of rooms and bungalows set around the gardens with little patios or gardens each containing your own sun lounger and table and chairs.
This all sounds idyllic so far and it was until we were shown our one bedroomed apartment near the pool. We were overcome by a very damp, musty smell on entry to the apartment and could tell it wasn't the kind of smell that was going to go away quickly so we asked to be given another room. We were then shown a one bedroom bungalow apartment which didn't smell and on the surface seemed ok so we settled in that night being tired from travelling.
The room fell far below our expectations of a resort of this standard. The furniture was old and worn, the beds were extremely hard, the fridge was old with a broken handle and only one shelf on the inside of the door and there was no toaster or microwave. There was a hob and oven but I never find these of any use in a holiday apartment?
The bathroom tiles were old and cracked and the grout was dirty and mouldy in places. The shower was old also but there was ample hot water and the towels were changed daily if you left your used ones on the floor.
We had to report an infestation of ants around the kitchen area and had to throw out some foodstuffs despite having put them in a high cupboard and also one of the cupboards in the bedroom had ants.
The housekeeping staff were good in as much as the room was cleaned daily and the beds made up.
We had booked through RCI ( timeshare exchange) and were informed on arrival that we would have an extra 98 euros to pay for a maintenance and utility fee to the hotel. I feel that the accomodation itself was very basic, uncomfortable and tired although the grounds and facilities of Quinta Splendida were excellent. We were offered an upgrade to a new spa room but would have had to pay an extra 40 euros per day which was apparently discounted!
The weather was mixed and I know that this can colour how you feel about a holiday but we were extremely dissapointed with the rooms and all the reception staff could say when we gave them our completed questionaire was that we should have complained and maybe we could have tried another room.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CIRCLEDANCER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake District
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 February 2011

We booked a good value hotel selection Studio . The room was vast, clean , quiet and had an adequate kitchenette for self catering . There is a great bakery up the road and a good supermarket so you can do as you want . Breakfast , if you have room only , is E17 !
As others have said , unless you have the package everything such as the swimming pool at E5 a day is extra, parking is E2 per day. But, in it's own great gardens with good restaurants in Canico and at the Quinta I would recommend it. A little disturbance was caused by the festival at end January which had seriously loud music on for 2 nights until 1.30 am , but the locals had a good time but otherwise the Quinta was quiet.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HenryLakeDistrict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quinta Splendida

Property: Quinta Splendida
Address: Estrada Ponta da Oliveira N0 11 | PO Box 4, Canico, Madeira 9125-035, Portugal
Region: Portugal > Madeira Islands > Madeira > Canico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Canico
#3 Romantic Hotel in Canico
#3 Luxury Hotel in Canico
#4 Family Hotel in Canico
Price Range (Based on Average Rates): £
Hotel Class:4 star — Quinta Splendida 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
Quinta Splendida Canico
Quinta Splendida Hotel Canico
Quinta Splendida Madeira/Canico

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