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“Not quite the country club we were expecting”
Review of Roca Mar

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Roca Mar
Ranked #6 of 13 Hotels in Canico
Reviewed 14 April 2014

We were booked into the Rocamar Country Sports & Country Club. We knew it was apartments and we booked it though appartments4you. It was perfectly fine for us, a studio apartment within a building of many rooms, but described outside as a hotel. The actual hotel is next door and there is another next to that called the Royal Orchid. Visitors have the use of the actual Rocamar Hotel next door and the Royal Orchid next to that. There is extensive refurbishment work going on, and we were fortunate enough to have emailed ahead and asked for a sea view, high up and quiet. Turned out that our room, with its part kitchen (Microwave, hob, toaster and kettle) had just been refurbished and was perfect. Daily maid service and a view of the ocean. A little basic for some and provided you weren't thinking of lazing in the grounds or around the outdoor ocean pool (Building work going on in many areas)it would probably be fine. Daily courtesy coach to Funchal, but book early as always oversubscribed and if you can't get on it, take the 155 bus (About 2.4 euros). The "A" bus is express but the others (Same number) go via a couple of villages, but nice if you want to see the area. Royal Orchid has a buffet evening meal or a la carte. Buffett at 21 Euros isn't much to write home about. There are a number of nice restaurants in the area and for the same price you can have a really nice meal. Not a lot to do in Canico and extremely hilly so suitable for the athletic only if you are going to walk anywhere.

Room Tip: Make sure your room faces the ocean, there are some truly dreadful views from some rooms in the apar...
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  • Stayed: April 2014, travelled as a couple
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6  Thank foxycreature
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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60 - 66 of 239 reviews

Reviewed 12 January 2014

This hotel is definatley not a 4 star hotel, it is very shabby and needs to be completely refurbished throughout. There was not even rea and coffee in our room which you would expect in a 4 star hotel. The breakfast was pretty poor, not much choice and lacked taste- not 4 star quality. The main lady on reception was not very friendly at all. I would not stay here again. The only positive is the location and view from the room, if you request sea view.

  • Stayed: December 2013
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5  Thank Christina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

Hotel Roca Mar was a total disappointment in need of a COMPLETE REFURBISH restaurant staff needs presentation skills, breakfast was very poor, room not clean (dust under bed and ants in bathroom) we have stayed in other 4 star hotels in Madeira Roca Mar Hotel IS NOT A 4 STAR HOTEL. The only good point is the location.

  • Stayed: December 2013, travelled with family
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4  Thank john f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

stayed here 2 weeks in september stunning location room very clean entertainment good most nights . breakfasts not too bad, evening dinner food was terrible , meat full of fat and bones, soup cold, and potato croquet like things( that you would give to your children at tea time) several times a week. staff very helpful

  • Stayed: September 2013, travelled with friends
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Thank elaine j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

This hotel has beautiful location at the cliff – it was my first impression. Second impression – it is not 4stars hotel. We were two weeks here – so a lot of time for watching.
The reception staff was helpful, good English and German speaking (French, Spanish no problem). Wi-Fi connection is only in the reception (average quality). We had not sea-view room – a part of view was some machine-room and the second little part of sea. In the evening there were very quiet (live music by the restaurant every day, but till 11 p. m. except Sunday). But the air handler at the balcony was very noisy. The beds have been around a while - shabby appearance ( brown blanket too). Mattresses were new. Other furniture is nice. Clean service is average. Specialty is green towels for sunbeds and gym. According this towels life guard identifies, that you are hotel guest (you have sunbed and sun-umbrella free). But exchanging this towel after one week – problem. This hotel is not suitable for small babies and people with motional problems – the steps everywhere. Entry into the sea is very hard – ladders (from 3 to 5 meters). Good swimmers and see lovers will be content. For others is small pool with seawater (water is fresh every day, but the pool is filled at noon). Life guards are very lazy.
The restaurant with terrace is very nice; breakfast is good but the same over and over. Dinner is very good, usually at least two varieties of fish, a meat choice, soup, pasta and vegetarian, various salads, fruits and excellent desserts. Sometimes was the food cold, which is a pity. Small beer costs 2.5 Euro, glass of wine 4.5 Euro.
Fitness center is excellent and access able directly from the Roca Mar (is in the Royal Orchid Hotel). It consists of another pool, super gym, whirlpool, sauna and Turkish bath.
There is a supermarket (SPAR) 5 mins walk away and some restaurants nearby (glass of wine costs 3.5 Euro). Near is beautiful parade (for jogging too) with public stony beach with two Portuguese restaurants (one of them is for surfers – one drink and glass of wine in sum 5 Euro).
This hotel is situated in Canico de Baixo and is the good starting point for tours of the island. You can rent a car, reserve the hotel bus or the public bus Nr. 155 to Funchal has station near to hotel. Hotel bus to Funchal and back is free and leaves 3 times daily. The price of one way ticket to Funchal by public bus is 2.15 Euro. Don't forget the trip to Funchal (the journey with the biggest cableway is beautiful – one way ticket 10 Euro). In the hotel neighborhood you can make 3 trips by foot – to the big statue Christu Rei (4 km), to the Canico church (2 km), to the cliff „hollow tooth“ - it is our nickname (2 km). All trips are sharp uphill.

  • Stayed: August 2013, travelled as a couple
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8  Thank Hrivnac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

Service: good food as a buffet (however limited and sometimes just not enough - many empty plates in the middle of breakfast/dinner hours) and very nice staff in the dining part.
Room & Sleep: my room has been far from the cafeteria so good environment for sleeping. Unfortunately, I haven't slept at all on horrible mattresses MANY times. Lots of stairs and no lift made mine and my companions life very hard at the begging when we were trying to find our room (no help from the hotel staff).
Cleanliness: far from good... Plus: lots of bugs (ants, mosquitoes as well as lots of cockroaches!!!)
Location: close to the capital city (20km) + hotel's bus + few rental car companies. And the view is amazing.
Fitness center - 10am-5pm for free so you have to pay extra if you want to do anything at the begging or at the end of the day...

I spent here 1 week in August 2013. The place is on the beautiful cliff. You can ask for free umbrella and hide from the sun or take a hotel bus (first at 10am) to the capital city and enjoy the town. It seems that if the noise is not a problem for you, the best option are the rooms just above the cafeteria (you might be lucky and catch WIFI there!). Some bands (as a evening amusement) are quite nice (if not and on Sundays - I would advise go to the next door hotel's garden/restaurant). In the same time, cockroaches and general cleanliness are just horrible.
Nice hotel but it should have 2-3 starts not 4.

  • Stayed: August 2013, travelled with friends
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1  Thank Val V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

We stayed at the Roca Mar for 2 nights expecting a 4 star hotel but this hotel is far from it. We were greeted by a rather surly receptionist. the hotel has no lifts and plenty of stairs. We were on the first floor and were not offered any assistance with our bags. The room was clean and did have a sea view, yes a view of just the sea. the way the hotel is designed and located there is no panoramic view of the coast just the sea and the sky. The hotel is situated on a cliff face and to get to the pools which are at sea level is via many flight of stairs. The hotel has just one restaurant which was advertising an a la carte menu but on the night we arrived it was just a buffet so we went elsewhere. The breakfast was also a buffet and had a very limited choice, not good enough for 4 stars. We had a car and there is no car parking on site only on a very busy street outside. I would not recommend this hotel to anyone until they reduce their star rating to 2 stars which is all its worth

Room Tip: A room on the ground floor would save the stairs. the ground floor is the same floor as the receptio...
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  • Stayed: July 2013, travelled as a couple
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1  Thank Ashley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Roca Mar

Address: Caminho Cais da Oliveira | Canico de Baixo, Canico, Madeira 9125-028, Portugal
Region: Portugal > Madeira Islands > Madeira > Canico
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#5 Luxury Hotel in Canico
Price Range: £49 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Roca Mar 4*
Number of rooms: 100
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Also Known As:
Roca Mar Canico
Roca Mar Hotel Canico
Roca Mar Madeira/Canico

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