The front desk went out of their way to be friendly. Fresh fruit on counter if you miss breakfast. Room was clean and bed was comfy. Location was perfect for my needs. Will be back. Thank you for making my holiday stay enjoyable.
We stayed one night this weekend while visiting our son stationed in Norfolk. Our little ones were excited to swim in the pool when we checked in. We called before we checked in to see when the pool closed and were told it was open until 10. When we arrived at 7:30, the pool was closed with no explanation. We asked the front desk 3 times to check on this and were never called back. The kids did get to swim in Sunday morning before checkout. Breakfast was good.
I have given good reviews in the past but this time I had to defer. I stayed there on the night of January11th as I have before. They put me on the 4th floor and the only room on the first floor has a broken dead bolt. They did not know how to fix it and appeared to be short staffed in the house cleaning area. I was initially told it could be another half hour for a second room floor.
It was a good stay I just wish i would have gotten breakfast a little late getting up but the hostess seemed edgy because I asked & did not know what time breakfast after traveling in a bad storm coming from up north could have been better & time for breakfast could have been extended. I understand the time limits but they should take into considerations the weather a little more to accommodate during emergencies.