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“We stay here quite often”

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Norfolk Waterside Marriott
Ranked #9 of 37 Hotels in Norfolk
Elizabeth City, North Carolina
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“We stay here quite often”
Reviewed 10 May 2014

The hotel is conveniently located in downtown Norfolk with a public parking garage attached. The rooms have been recently renovated. It's a really nice hotel with great beds, a good water pressure and the service is friendly and prompt. There is a Starbucks across the street and a GREAT restaurant for breakfast across the street. We stay at this hotel often, it's walking distance to the Norva and to the MacArthur Mall.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StayCationNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff C, Manager at Norfolk Waterside Marriott, responded to this review, 22 May 2014
Thank you for your great review. I’m glad to hear that you stay with us often when in town. The NORVA is a great concert venue and we are lucky to be within walking distance. We look forward to your next visit!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
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English first
Raleigh, North Carolina
Level Contributor
292 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 9 May 2014

The parking was a little confusing, but we found a place to put the car overnight without breaking the bank. We had a high floor and had solid service while getting checked in. I was actually staying here on a free night, and I felt like I was treated very well. If you've been to a Marriott, you know what you're getting here. The rooms were clean, had your expected amenities. We were able to walk to a nearby restaurant with no problems.

Only downside had nothing to do with a hotel, but there was a race that was being ran the following morning. Nothing like being able to hear someone on a megaphone from the ground, a solid ways away. It looked like it was a good cause, and we needed to get up and get out anyway, so we accepted it. Still, at 7:30, 8:00 in the morning, I can see how that could be off-putting for others.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aspiring_Critic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff C, Manager at Norfolk Waterside Marriott, responded to this review, 22 May 2014
We’re so pleased to know you had such a lovely time while in Norfolk. We are very proud of our views and our centralized location to many restaurants. We were happy to hear that you were able to take it all in. We look forward to many more stays!
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Charlottesville, Virginia
1 review
Reviewed 6 May 2014

My business brings me twice every year to this hotel for a long weekend. I select it for its location, I return for its comforts, but in today's fluid careers in hospitality it naturally becomes less and less customary to encounter the same assistance more than once. In the young food & beverage hostess, Jasmine, this hotel should do what it can to invite her career to advance in-house. On a recent weekend, as hostess of the hotel's branch of Shula's Steakhouse Restaurant, and as a serving person in the morning dining room, she was impressively efficient, gracious, thoughtful, capable, dignified, pleasant and professional in attending to my requests at four different meals. These qualities transform the necessity of dining into the relief and restoration it should be, especially for the busy traveller; and they are rare enough to highlight as an example to an entire establishment.

Stayed May 2014, travelled on business
Helpful?
Thank CN70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff C, Manager at Norfolk Waterside Marriott, responded to this review, 22 May 2014
Thank you for your review and thank you for your loyalty to our hotel. It means a lot to us when our guests take the time to recognize the individuals who went above and beyond to make their stay an excellent one. Please know that your comments have been shared and Jasmine has been recognized based on your comments. We thank you so much for giving us this opportunity to congratulate her. As you can see our staff is very friendly, and always eager to help. I’m glad they took great care of you, please come again soon.
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Las Vegas, Nevada
Level Contributor
176 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 May 2014 via mobile

Great downtown location lots of shopping and restaurants in close proximity to the hotel. Helpful and friendly staff, quick valet service and efficient cleaning staff. Good views of the bay. Relatively quiet boat noise periodically but it's part of the area. Overall a nice place to stay.

Stayed May 2014, travelled on business
Helpful?
Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff C, Manager at Norfolk Waterside Marriott, responded to this review, 6 May 2014
We are very fortunate to be located in central downtown Norfolk within walking distance to most of the major attractions. These include Town Point Park, Nauticus Museum, USS Wisconsin, MacArthur Mall, Half Moon Cruise Terminal and Granby Street with all the shops and restaurants. It is always nice to hear that our staff is helpful, friendly and efficient. Thank you!
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Cope
Level Contributor
72 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 May 2014 via mobile

Pulling up to the Marriot our friend Matthew from the valet service handled both car and luggage excellently. The room was a corner room with nice views. The room did not have a fridge and we did find needle on the floor and also the bathroom area was not clean - not what you would expext from a Marriott. The people smiling and friendly - get a clean room with waterfront view and it is good.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff C, Manager at Norfolk Waterside Marriott, responded to this review, 5 May 2014
Thank you for your comments about your recent stay. Please accept our sincere apology for the issues you experienced with room cleanliness. Your comments have been shared with our leadership team, so that we may continue to improve our product and service. We are so glad that you found the staff to be "smiling and friendly". Matthew has been recognized and was very grateful and excited to hear such wonderful feedback from one of our valued guests.
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Harrisburg, Pennsylvania
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 30 April 2014

I stayed here for 3 nights with a Road Scholar program. The best part was the comfortable beds! My room on the 8th floor was quiet & I slept like a baby all 3 nights. The staff was very friendly & the rooms clean. The hotel was full because of the Virginia International Tattoo, As a result, the dining room was very crowded for breakfast. Because it was a concern to our group, the staff graciously accommodated us in a private room with our own attendant the other 2 mornings. My only complaint is the lack of free Wi-Fi in the rooms. Also fridges & microwaves are furnished only on request. Still I wouldn't hesitate to stay there again.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kanilea361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff C, Manager at Norfolk Waterside Marriott, responded to this review, 6 May 2014
We are pleased to hear that you enjoyed your stay with us here at the Norfolk Waterside Marriott, including the comfy bed!! . Our goal is to exceed the expectations of our guests and groups by being flexible to accommodate their specific needs. We are happy to hear that the private breakfast for your group worked out so well. Thank you for your comments.
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Annapolis, Maryland
1 review
Reviewed 30 April 2014

Three women made my stay and sponsored event at the Marriott, Waterside, Norfolk terrific. First the sales manager, Katie who drew our business, Second, the event manager, Tara who saw to every detail and finally, the room housekeeper, Twakita who folded my wash cloth each day in a different design. Great customer service and attention to detail. Thank you Ladies.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff C, Manager at Norfolk Waterside Marriott, responded to this review, 6 May 2014
Thank you so much for taking the time to recognize the staff members that went above and beyond to make your stay special. We are very lucky to have Tara, Katie, and Twakita as a part of our team, especially the way they take care of each and every guest. Your comments have been
shared and are truly appreciated!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Norfolk Waterside Marriott

Property: Norfolk Waterside Marriott
Address: 235 E Main St, Norfolk, VA 23510-1668
Region: United States > Virginia > Norfolk
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Norfolk
#6 Romantic Hotel in Norfolk
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Norfolk Waterside Marriott 3.5*
Number of rooms: 405
Official Description (provided by the hotel):
Surround yourself in our newly renovated accommodations seamlessly combined with traditional charm at Norfolk Waterside Marriott, a downtown Norfolk hotel set in the heart of the historic district. Located on the picturesque Elizabeth River waterfront, our Norfolk, Virginia hotel combines stunning river views with marble accents, classic wood styling and eclectic artwork. From its convenient connection to the Waterside Convention Center to the nearby Children's Museum of Virginia, Norfolk Naval Station or the Virginia Zoo, our location is ideal for business or leisure guests. Stay active at our premier Norfolk, VA hotel fitness center complete with personal TVs, or relax after sightseeing at Shula's 347, serving renowned cuisine within this hotel in Norfolk, VA. Plan intimate outdoor gatherings on our sixth-floor Riverview Terrace or execute grand galas in over 60,000 sq ft of premier Norfolk hotel event space. For unrivaled lodging on the vibrant waterfront, look no further than Norfolk Waterside Marriott. ... more   less 
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Also Known As:
Norfolk Waterside Marriott Hotel Norfolk
Marriott Norfolk
Norfolk Marriott

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