Econo Lodge Near Norfolk State University Norfolk Airport (ORF)
865 North Military Highway, Norfolk, VA 23502
It took me a while to gather my thoughts so I could submit this I felt so ripped off when I arrived at my destination. The location was unsafe, and filthy. There where drug dealers walking around the premises of the building as well as drug users. The place was very very dirty the smell of urine reeked as soon as I stepped out of my vehicle. I contacted Customer Service and explained what I found and stated that it was just unsafe for me to stay there and they basically told me we are so sorry but to bad there is nothing we can do. The attended laughed and stated “Didn’t you know where you were staying.” When I requested a refund because of the conditions. I feel that Priceline.com did not have an ounce of appreciation for its customers when I encountered this. I did not expect to be treated like this or have my life placed in harm’s way. I asked if they would be willing to put me in another hotel and was told no. The pictures online seemed to be enhanced because they are nothing compared to what this place really is. This location should not be on the website as a choice for customers to choose from its just unsafe. I will not recommended Priceline to anyone I know in the future. Being in the Military word of mouth goes far when you inform your soldiers of good places online to get deals. I know no one from Priceline will contact me about this as they hold no regard on good customer Service.
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- Also Known As:
- Econo Lodge Norfolk
- Norfolk Econo Lodge