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DoubleTree by Hilton Hotel Norfolk Airport
Ranked #11 of 37 Hotels in Norfolk
longwood, United States
1 review
“Norfolk”
5 of 5 bubbles Reviewed 10 July 2014

Great stay at the Double Tree at norfolk Airport. The staff was very accommodating. We arrived late evening, and was happy there were no issues with the registration or hotel stay. Do wish the buffet could be warmer

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lawrence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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490 reviews from our community

Traveller rating
    144
    135
    99
    75
    37
See reviews for
125
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226
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 July 2014

I enjoyed my stay at this Hotel. The food was good, the cleanliness was very good. I will stay at Double Tree again. The Location is near the airport making it very easy access to the departure gate. The Bar tender at the restaurant was very helpful with the menu and the service was good. When I arrived at the hotel I was given a ward cookie and it was very good. It was a very speedy check in and the Hotel attendant was very nice. The price for the room was very reasonable and I felt like I received a bargain for my stay. I wish I could have stayed longer, but I had an early flight. It was no problem getting to the airport. I could have taken a shuttle, but I had to return a rental car. The Convenience, the quality of service, the hospitality, the Food and the location make this Double Tree an excellent choice for a very comfortable stay.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 781geraldk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas, United States
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 4 July 2014

The title says it all. I should have changed rooms, but I'm too nice a guy and would have embarrassed the staff if all the rooms smelled like that. The restaurant was below average, but the staff was friendly.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank George5169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review, 7 July 2014
Thank you for taking the time to share your experience with us. As we are a smoke free hotel it is disappointing to hear that your room smelled of smoke. Your comments have been shared with our Director of Housekeeping who will have the room deep cleaned to eliminate any traces of the smoke smell. Again thank you for your feed back and we hope to have you as a guest in the future.

Sincerely,

E. Dellinger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Norfolk hotels

Norfolk, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 July 2014

When you have soiled sheets, don't expect the maid to see the soiled sheets even if you leave them exposed. Recommend you remove the sheets from the bed so as to force the maid to remake the bed with clean linen.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providence Forge, United States
1 review
2 of 5 bubbles Reviewed 1 July 2014

When I wrote that we had stayed at the Double Tree last weekend, I gave a report on our stay. 1 bathroom door would not stay closed. 2 basin hot/cold mixed--easy to get burned 3vent in bathroom full of dust--no wonder there was no exhaust fan. 4 noisy--children running halls AM/PM

  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DellE1992, Executive Office at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review, 3 July 2014
Thank you for taking the time to review your stay, all guest feedback is appreciated as it assists us in making improvements to our product and services. Our goal is to provide each guest an outstanding experience and I apologize that we failed to meet this objective. Should you find yourself traveling to our area in the future we hope you will afford us another opportunity to be of service.

E. Dellinger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison Heights, Virginia
1 review
4 of 5 bubbles Reviewed 30 June 2014

The stay at this hotel was a good experience overall. My family and I stayed here on vacation. I understand that this hotel was recently remodeled...I was a bit disappointed. The lobby is gorgeous and inviting, the rooms were clean and the bed very comfortable. The warm chocolate chip cookie was great! We had an issue with the first room we were given. We had a block of rooms reserved on the 1 st floor and there was mold growing on a space in the ceiling in my room. The front desk was very nice and reassigned me another room on the 4th floor. This room was much better well lighted and slightly bigger and no mold. I wish they would have blocked all our rooms on the upper floors. The kids loved the indoor pool and hot tub and having a bar on the premises was nice. I will probably stay here again but it will not be my first choice. I think their sister hotel Hampton inn and suites was a much nicer hotel.

Room Tip: Ask for a room that has good lighting typically on the front-end of the hotel. Don't book a room...
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  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 30 June 2014

The hotel is very average. There are no microwaves in rooms, and the restaurant was very average. The food was average, but a dessert I had was very dried out. Coffee for breakfast not good as the coffee in rooms was better.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jewellr2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Property: DoubleTree by Hilton Hotel Norfolk Airport
Address: 1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
Phone Number:
Region: United States > Virginia > Norfolk
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 37 Hotels in Norfolk
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more   less 
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Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton

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