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“Best stay all year”

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Residence Inn by Marriott Norfolk Airport
Ranked #9 of 37 Hotels in Norfolk
Reviewed 3 June 2014

Great customer service all around. Friendly staff that accommodate all your needs if possible. Close to the airport, yet still very quiet. Breakfast was always timely and great quality food. Front Desk staff always have a friendly helpful manner when it comes to customer service. Will always recommend this hotel for stays in Norfolk.

Room Tip: Rooms in the back wall of the hotel are quieter.
  • Stayed: May 2014, travelled on business
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Review collected in partnership with this hotel
Thank Lynn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christi M, General Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded 4 June 2014

Dear Lynn N:

Thank you very much for choosing the Residence Inn Norfolk Airport so that we could provide you with the service that was the "Best You Have Had All Year!" I will read your review tomorrow in our morning huddle with great pride. We want to provide our guests with service so memorable, they tell stories about it. Thank you very much for telling your story.

We hope to see you back HOME soon at the Residence Inn Norfolk Airport.

at your service,

Christi

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Reviews (335)
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186 - 192 of 335 reviews

Reviewed 31 May 2014

We travel a great deal in the USA. This is the most beautiful, clean hotel we have been there.excellent customer service.the breakfast was great. We will recommend this hotel and stay here any time we visit the Norfolk area.

  • Stayed: May 2014
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Thank mmartinez2233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded 1 June 2014

Dear mmartinez2233,

Thank you very much for taking the time post such wonderful comments about your stay with us at The Residence Inn Norfolk area.

I am very happy about "US" being the best here in the United States. We thrive each and everyday to ensure that all of our guests are comfortable and receives exceptional service during their stay.

We want to be your only choice for lodging while in the Norfolk area. We hope that you choose to come back "HOME" on your next visit to the Norfolk area.

at your service,

Rachel Cadet
Hotel Manager

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Reviewed 31 May 2014

I stay more than 150 nights a year in hotels and this one stands out because of the service of the staff. The location is perfect as well and convenient to many things in the area, not only the airport. I am a Diamond Member with Hilton, but when in Norfolk, I choose them.

  • Stayed: May 2014, travelled on business
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Thank Navin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded 1 June 2014

Dear Jack S,

Thank you very much for the time you took to post such a wonderful review of our hotel. I am so glad we were your choice for lodging while in the area and that you will choose to come back "HOME" when you visit the Norfolk area in the future.

We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

at your service,

Rachel Cadet
Hotel Manager

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Reviewed 30 May 2014

Our soccer teams stayed at the hotel for a recent soccer tournament. One of the quietest hotels I've been in during the night with some of the best fun offered during the day. The play court with a basketball hoop and soccer net kept the boys happy. The grill offered us a place to prepare dinner for over 40 people with no restaurant wait and the staff was kind, attentive and responsive. Everyone had a great time! I would highly recommend for business or pleasure!!

  • Stayed: May 2014, travelled with family
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Thank mo f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded 1 June 2014

Dear Mo f,

Thank you very much for the time you took to review the Residence Inn Norfolk Airport! We are so happy that your group was able to enjoy all of the amenities that we have to offer and the kids had a great time on the Sport Court! We were delighted to welcome your group for the Soccer Tournament and it was an absolute pleasure to see such smiling faces at your year-end feast!

We strive to be your only choice for lodging in the Norfolk Area. The next time you are in our area, we hope that you choose to come back "HOME" to the Residence Inn Norfolk Airport.

at your service,

Rachel Cadet
Hotel Manager

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Reviewed 27 May 2014

I stayed here for fishing and it is a quick 15 minutes to CBBT Sea Gull fishing pier or Lynnhaven pier. The location is great, you are within a two blocks of a ton of restaurants and Super Walmart. The hotel room was clean, the staff was super friendly & helpful, and the free breakfast was very good. They had eggs, fresh fruit, various cereals, bagels, yogurt, and an assortment of other hot items to choose from. Although seating was limited, I was always able to find a spot. The beds were super comfy and they had plenty of pillows. The ergonomic desk chair is way better what my company provided and the wifi signal strength was excellent, I downloaded a 10MB excel spreadsheet in a jiffy. I would recommend this hotel and stay here again if given the opportunity.

Room Tip: Try to ask for a room away from the elevator as it could be noisy in the hallway.
  • Stayed: May 2014, travelled with family
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Thank sylui_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christi M, General Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded 28 May 2014

Dear Sylvi_2000,

Thank you very much for the time you took to post such a wonderful review of our hotel. I am so glad we were your choice for lodging while in the area for fishing. By the looks of your profile picture, you are pretty good at it! We are pleased that you enjoyed all of our newly renovated guest rooms and updated amenities. We just upgraded our WIFI bandwidth as well as replace all of the switches and routers on our guest floors with state of the art RUCKUS equipment so I excited to hear your feedback.

Thank you very much for being a Senior Contributor to TripAdvisor and we hope the next time you are in our area, you choose to come back HOME to the Residence Inn Norfolk Airport.

at your service,

Christi Moran

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Reviewed 24 May 2014

We are more often than not loyal customers to the Marriott Residence Inn brand.
This hotel is a shining example of why. The staff (everyone) was outstanding courteous, helpful and friendly!
Our room was, spotlessly clean, cool, quiet and the bed very comfortable.
The upgraded linens were crisp and the towels thick and fluffy.
The breakfast bar food choices were fresh, hot and abundant!
The food serving areas were spotless and the variety of foods were impressive (this has not always been the case at the other Residence Inn's we have visited).
The location is another key factor, this property is within a few miles if Norfolk Airport.
We will definitely be returning to this property next year. Our only wish is that ALL Residence Inn's were like this one.

  • Stayed: May 2014, travelled as a couple
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Thank HttLan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christi M, Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded 26 May 2014

Dear HttLan,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to show appreciation for our staff and all that they do day in and day out BUT to hear it from you, our valued guest, it means so much more than words can express. We have shared your comments with all of our Associates with special highlights to the Housekeeping & Food and Beverage departments.

We want to be your only choice for lodging while in the Norfolk area. We hope that you choose to come back "HOME" to the Residence Inn Norfolk Airport.

at your service,

Rachel Cadet
Hotel Manager

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Reviewed 16 May 2014

I usually stay at one of the chains in Norfolk the night before an early morning flight. That was the case this trip, and I was surprised to find the hotel freshly redone, from art to furniture and flooring. In all a very nice property with indoor pool and great workout center.

The rooms are mini-suites with lots of room and great for a longer stay. I recommend it.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with this hotel
Thank haroldg48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christi M, General Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded 22 May 2014

Dear Haroldg48:

Thank you very much for your review of the Residence Inn Norfolk Airport! We hope that your early morning flight lead you to safe travels. I appreciate the great comments about our rooms and that you chose us over the "other" chains. We want to be your only choice for lodging while in the Norfolk Airport, so the next time you have an early morning flight or find yourself in our area for pleasure or business, we hope that you choose to come back "HOME" to us!

Thank you very much for your business!

at your service,

Christi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn by Marriott Norfolk Airport

Address: 1590 N Military Hwy, Norfolk, VA 23502-1813
Region: United States > Virginia > Norfolk
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Norfolk
#1 Family Hotel in Norfolk
Price Range: £91 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn by Marriott Norfolk Airport 3*
Number of rooms: 130
Official Description (provided by the hotel):
Book a stay at Residence Inn Norfolk Airport and get ready for total comfort. As one of the top hotels in Norfolk, our all-suite Norfolk Airport property offer separate living, eating, and sleeping areas, free high-speed wireless Internet, luxurious bedding, and full kitchens. Enjoy a pet-friendly hotel with a daily complimentary hot breakfast buffet and weekday social hour with appetizers, fitness center, tennis, basketball, outdoor grill, indoor pool, and complimentary grocery shopping service.Residence Inn Marriott Norfolk Airport is a long-term extended-stay hotel offering great amenities and first-class service for business or leisure travel. Our hotel in Norfolk, Virginia, offers a prime location near Norfolk's office and industrial parks, home to Booz Allen Hamilton, CMA/CGM, Zim Shipping, General Dynamics, Northrop Grumman, SAIC, and BAE Systems. The hotel is also located near CHKD, Sentara Hospitals, and Norfolk Naval Shipyard. ... more   less 
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn

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