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“Awsome hotel clean and staff is really nice and helpful” 5 of 5 bubbles
Review of Residence Inn Norfolk Airport

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Residence Inn Norfolk Airport
Ranked #7 of 37 Hotels in Norfolk
Certificate of Excellence
Pensacola, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Awsome hotel clean and staff is really nice and helpful”
5 of 5 bubbles Reviewed 12 June 2014

The staff is really helpful and nice rooms are nice and clean.If u need anything call the front desk and someone will bring it to your room.I've stayed at this hotel for two months last year and two months this year and I will be back next year.Thanks for a great stay

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank baldheads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 13 June 2014
Dear baldheads,

Thank you very much for the time you took to post such a wonderful review of our hotel. Two months is a very long time to be away from home and I am so glad we were your choice for lodging while in the area and that you will choose to come back "HOME" when you visit the Norfolk area in the future.

I will share your comments with all Associates, and let them know that all we thrive to do each and everyday has left you with a lasting impression.

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

309 reviews from our community

Traveller rating
    183
    83
    26
    11
    6
See reviews for
115
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96
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 10 June 2014

If you're in the Virginia Beach Norfolk area this is the place to stay. The staff is amazing. Everyone was always nice and smiling. No one ever walked by me without greeting me and asking if I needed anything. Christy the manager could sit in her office all day and bark orders but instead she is out there interacting with the guest and helping her fellow coworkers clean up after breakfast. Speaking of breakfast, it's the best. The breakfast bar is super clean and organized. They always had two or more people in the seating area making sure everyone was enjoying their meal. Asking if anyone needed anything. I believe one if the cooks/ waiters name is Robert... He is the nicest dude ever. There was a family getting coffee and he noticed that I had been waiting for a while and he asked if I wanted coffee or hot water for my tea. Anyway he walked to the back and filled my cup. It's little things like that that make this place great. Also, I would like to point out that this place is pet friendly. That said you would think it would smell or be dirty, well it's not. Even the outside grounds are clean. I love this place and will defiantly be returning.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hola_bobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 11 June 2014
Dear hola_bobby,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. Christi is such a GEM. She is the best leader ever and as you have noticed, she is all over the property interacting with Guests and Associates!
I will read your review tomorrow in our morning huddle with great pride! We want to provide our guests with service so memorable, they tell stories about it. Thank you very much for telling your story.

We want to be your only choice for lodging while in the Norfolk area. We hope that you choose to come back "HOME" on your next visit to the Norfolk area.

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 3 June 2014

Great customer service all around. Friendly staff that accommodate all your needs if possible. Close to the airport, yet still very quiet. Breakfast was always timely and great quality food. Front Desk staff always have a friendly helpful manner when it comes to customer service. Will always recommend this hotel for stays in Norfolk.

Room Tip: Rooms in the back wall of the hotel are quieter.
See more room tips
  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Lynn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review, 4 June 2014
Dear Lynn N:

Thank you very much for choosing the Residence Inn Norfolk Airport so that we could provide you with the service that was the "Best You Have Had All Year!" I will read your review tomorrow in our morning huddle with great pride. We want to provide our guests with service so memorable, they tell stories about it. Thank you very much for telling your story.

We hope to see you back HOME soon at the Residence Inn Norfolk Airport.

at your service,

Christi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Meeker, Colorado
2 reviews
5 of 5 bubbles Reviewed 31 May 2014

We travel a great deal in the USA. This is the most beautiful, clean hotel we have been there.excellent customer service.the breakfast was great. We will recommend this hotel and stay here any time we visit the Norfolk area.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mmartinez2233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 1 June 2014
Dear mmartinez2233,

Thank you very much for taking the time post such wonderful comments about your stay with us at The Residence Inn Norfolk area.

I am very happy about "US" being the best here in the United States. We thrive each and everyday to ensure that all of our guests are comfortable and receives exceptional service during their stay.

We want to be your only choice for lodging while in the Norfolk area. We hope that you choose to come back "HOME" on your next visit to the Norfolk area.

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericksburg, United States
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 31 May 2014

I stay more than 150 nights a year in hotels and this one stands out because of the service of the staff. The location is perfect as well and convenient to many things in the area, not only the airport. I am a Diamond Member with Hilton, but when in Norfolk, I choose them.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Navin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 1 June 2014
Dear Jack S,

Thank you very much for the time you took to post such a wonderful review of our hotel. I am so glad we were your choice for lodging while in the area and that you will choose to come back "HOME" when you visit the Norfolk area in the future.

We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashburn, Virginia
1 review
5 of 5 bubbles Reviewed 30 May 2014

Our soccer teams stayed at the hotel for a recent soccer tournament. One of the quietest hotels I've been in during the night with some of the best fun offered during the day. The play court with a basketball hoop and soccer net kept the boys happy. The grill offered us a place to prepare dinner for over 40 people with no restaurant wait and the staff was kind, attentive and responsive. Everyone had a great time! I would highly recommend for business or pleasure!!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mo f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 1 June 2014
Dear Mo f,

Thank you very much for the time you took to review the Residence Inn Norfolk Airport! We are so happy that your group was able to enjoy all of the amenities that we have to offer and the kids had a great time on the Sport Court! We were delighted to welcome your group for the Soccer Tournament and it was an absolute pleasure to see such smiling faces at your year-end feast!

We strive to be your only choice for lodging in the Norfolk Area. The next time you are in our area, we hope that you choose to come back "HOME" to the Residence Inn Norfolk Airport.

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfax, Virginia
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

I stayed here for fishing and it is a quick 15 minutes to CBBT Sea Gull fishing pier or Lynnhaven pier. The location is great, you are within a two blocks of a ton of restaurants and Super Walmart. The hotel room was clean, the staff was super friendly & helpful, and the free breakfast was very good. They had eggs, fresh fruit, various cereals, bagels, yogurt, and an assortment of other hot items to choose from. Although seating was limited, I was always able to find a spot. The beds were super comfy and they had plenty of pillows. The ergonomic desk chair is way better what my company provided and the wifi signal strength was excellent, I downloaded a 10MB excel spreadsheet in a jiffy. I would recommend this hotel and stay here again if given the opportunity.

Room Tip: Try to ask for a room away from the elevator as it could be noisy in the hallway.
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sylui_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review, 28 May 2014
Dear Sylvi_2000,

Thank you very much for the time you took to post such a wonderful review of our hotel. I am so glad we were your choice for lodging while in the area for fishing. By the looks of your profile picture, you are pretty good at it! We are pleased that you enjoyed all of our newly renovated guest rooms and updated amenities. We just upgraded our WIFI bandwidth as well as replace all of the switches and routers on our guest floors with state of the art RUCKUS equipment so I excited to hear your feedback.

Thank you very much for being a Senior Contributor to TripAdvisor and we hope the next time you are in our area, you choose to come back HOME to the Residence Inn Norfolk Airport.

at your service,

Christi Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Norfolk Airport

Property: Residence Inn Norfolk Airport
Address: 1590 N Military Hwy, Norfolk, VA 23502-1813
Region: United States > Virginia > Norfolk
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Norfolk
#1 Family Hotel in Norfolk
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
Number of rooms: 130
Official Description (provided by the hotel):
Residence Inn, an extended stay hotel that is pet friendly and provides complimentary airport shuttle to and from the Norfolk International Airport (ORF). We have weekly social receptions to mingle with other guests or have a leisurely one on one basketball game on our court. We are only a few miles from the Virginia Beach Oceanfront family friendly activities, Farm Bureau Amphitheater, and downtown Norfolk's corporate district. Spacious suites with fully equipped kitchenettes and separate bedrooms. ... more   less 
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn

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