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“wonderful experience”

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Residence Inn Norfolk Airport
Ranked #6 of 37 Hotels in Norfolk
Certificate of Excellence
Pensacola, Florida
1 review
“wonderful experience”
Reviewed 25 June 2014

Just spent 33 days at the Residence Inn Norfolk. Every one of the staff was great to be around. Felt just like home. Got a great breakfast every morning. By the don't even get that at home so that was a bonus. Rooms are very wel equiped and comfortable.Looking foward to my next stay in July for anothher 30 days.Just keep the light on.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 27 June 2014
Dear william T,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! Thank you for coming back "HOME" .

We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

We want to be your ONLY choice for lodging while in the Norfolk area. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

319 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Any
English first
Pensacola, Florida
1 review
Reviewed 24 June 2014

Nothing but good to say about the staf and the property. They even started breakfast 1/2 hour early for our group because we were leaving every morning before they started. They were always checking up on us when we were out back cooking on the patio.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brian h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 25 June 2014
Dear brian h,

Thank you for taking the time to post your experience regarding your stay with us at the Residence Inn Norfolk Airport. I am so glad your encounters with our staff were memorable that they inspired you enough to share your experiences. It is great to hear the appreciation you felt with the breakfast times. We thrive each and everyday to ensure that all of our guests leave with a lasting impression.

We want to be your ONLY choice for lodging while in the Norfolk area. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
1 review
Reviewed 22 June 2014

This the second time I have had an extended stay of a month, I will stay here again my next trip. The Staff is awesome I never had any issues that weren’t solved on the spot. Very clean rooms makes a long stay feel more like home.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 25 June 2014
Dear Thomas M,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! Thank you for coming back "HOME" and sharing your wonderful comments.

We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

We want to be your ONLY choice for lodging while in the Norfolk area. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
1 review
Reviewed 17 June 2014

I stayed at this hotel last year when my job sent me up here to Norfolk and it was a good hotel. The hotel was beginning renovations before I left and now that they are complete its awesome! The fitness center is a vast improvement and enjoyed the new equiptment.

Room Tip: If u would like an oven in your room then get 01 or 02 rooms
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reggie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 18 June 2014
Dear Reggie S,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! Thank you for coming back "HOME" and sharing your thoughts about the renovations. and how much the fitness center and the new equipment was a highlight for you.

We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

We want to be your ONLY choice for lodging while in the Norfolk area. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2014

All of the staff at Residence Inn Norfolf Airport are friendly and helpful. Cheryl, Denzel, Takita and Bianca at the front desk are happy to help with directions to local attractions. Janice, Dan and Wendy in the kitchen serve up breakfast daily with a delicious hot supper two or three time during the week and they always have a smile and a kind word for everyone. When Wendy is not busy in the kitchen she also assists in housekeeping. When searching for lodging in the Tidewater area you will be EXTREMELY please with this hotel!!!!!

Room Tip: Luandry facilities are located on the third floor. $1.50 to wash and $1.50 to dry.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 17 June 2014
Dear Chris T,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

I will read your review tomorrow in our morning huddle with great pride and highlight the Associates that you so graciously mentioned! We want to provide our guests with service so memorable, they tell stories about it. Thank you very much for telling your story.

We want to be your only choice for lodging while in the Norfolk area. We hope that you choose to come back "HOME" on your next visit to the Norfolk area.

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gig Harbor, Washington
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 June 2014 via mobile

Stayed here for the first time on a business trip. The staff was extremely friendly and helpful, the rooms were well maintained and the whole place was very welcoming. The evening reception was a great addition, as was the hot breakfast, all included as part of the stay. I would recommend this location to others, and it is central to various locations.

Stayed June 2014, travelled on business
Helpful?
1 Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 16 June 2014
Dear Dennis M,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression. I will read your review tomorrow in our morning huddle with great pride! We want to provide our guests with service so memorable, they tell stories about it.

We want to be your only choice for lodging while in the Norfolk area. We hope that you choose to come back "HOME" on your next visit to the Norfolk area.

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2014

This hotel is comfortable, clean, and in a great location for the Norfolk Airport. My son and I were delighted by Terriko at the front desk as he helped us find a fantastic place to eat after we checked in. He gave us line by line directions to a great restaurant on the water with wonderful food, casual atmosphere, and good prices. When you come, look for Terriko in the bow tie ~ he'll give you a big smile! Thanks, Terriko!

Room Tip: Maybe away from the train track? We didn't hear any trains at night, though.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review, 16 June 2014
Dear T M,

Thank you for taking the time to post your experience regarding your stay with us at the Residence Inn Norfolk Airport. I am so glad your encounters with Terricko was so memorable that they inspired you enough to share such wonderful comments. We thrive each and everyday to ensure that all of our guests leave with a lasting impression.

We want to be your ONLY choice for lodging while in the Norfolk area. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Norfolk Airport

Property: Residence Inn Norfolk Airport
Address: 1590 N Military Hwy, Norfolk, VA 23502-1813
Region: United States > Virginia > Norfolk
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Norfolk
#1 Business Hotel in Norfolk
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
Number of rooms: 130
Official Description (provided by the hotel):
Residence Inn, an extended stay hotel that is pet friendly and provides complimentary airport shuttle to and from the Norfolk International Airport (ORF). We have weekly social receptions to mingle with other guests or have a leisurely one on one basketball game on our court. We are only a few miles from the Virginia Beach Oceanfront family friendly activities, Farm Bureau Amphitheater, and downtown Norfolk's corporate district. Spacious suites with fully equipped kitchenettes and separate bedrooms. ... more   less 
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn

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