If I could rate this place a -10 I would. We made reservations a few days prior to our check in. The day we actually checked in we had actually been up all day moving out of our home so that we could rent it out. After an extremely long day we finally got to the room at 1:30 am. We have 4 kids and three of them are 3 and under. They were all exhausted as well so we took them in and laid them on the bed under the covers without turning on the light (so we wouldn't wake them). After about 30 minutes of unpacking clothes and groceries my hubby and I decided to finally lay it down ourselves but not before we changed a couple of diapers. At this point we had to turn on the lights to see....to my horror, I see black pellets on the bed that my 16 month old was laying in. I frantically called my hubby over and he informed me that they were rat feces! I wanted to throw up. There were about 10-15 pieces of droppings in the bed. We checked the other bed in the room and found another 4 pellets there as well. At this point the front desk person was already gone for the night. We caught one of the managers who just so happen to come in and do some paperwork. She tried to move us to another room...As if!!! At 2:30 am, we immediately packed all our belongings and left. We are currently in the market for a lawyer to sue them. That is some serious negligence! Lawyers contact me @ DeniciaRichardson@yahoo.com
- Official Description (provided by the hotel):
- Savannah Suites Extended Stay Hotel in Norfolk is conveniently located at the intersection of Military Highway and Lowery Road less than 1.5 mile I–64 and 1 mile from I-264.Our hotel is furnished with Full Kitchens, a Fitness Room, a 24 Hour Guest Laundry Room, Free High Speed Internet and many other amenities. ... more less
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