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“Definitely a four stars”

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Holiday Inn Porto Gaia
Ranked #2 of 14 Hotels in Vila Nova de Gaia
Certificate of Excellence
Rio de Janeiro, RJ
Level Contributor
122 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Definitely a four stars”
Reviewed 28 May 2013

Hotel installations are very comfortable, all staff is more than attentive and friendly and room service is fast and delicious. As all visited hotels in Portugal at this time, demands in my opinion a better way to control room temperature. There is a kind of pre set temperature at hotels that does not allow guest to cool the room properly. Does not disturbs sleep quality at night, but during hotter periods of the day can be bothersome.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fadec300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, 29 May 2013
Dear Guest,

Thank you so much for your kind review regarding your recent stay at Holiday Inn Porto Gaia.
We are glad to know you found the Hotel very comfortable.

Our Team members, especially room service and kitchen, were very happy to get your feedback and to know they made you feel welcome at our Hotel and that they provided a great meal.

We thank you for your comment about room temperature and apologize for any inconvenience it may have caused. We will make everything to assure it does not happen in the future.

Once again, thank you for your contact. We hope to receive you again soon.

Best regards,
Rita Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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772 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
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English first
Tavira, Portugal
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 May 2013

The hotel deserved a better location. Amazing front office staff. The managing team should be proud. The bar staff very professional and very good upselling. I had a gin & tonic which was perfect. All the good brands available. Accommodation is good , beds are very good.
Breakfast is normal .

Room Tip: Ask for a higher floor room. the view is good
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paulo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, 29 May 2013
Dear Guest,

Thank you so much for you kind review regarding your recent stay at Holiday Inn Porto Gaia.

Our Team was, is particular Front Office’s and Bar’s, were very glad to read your comment about their work. It is very motivating for them to receive a positive feedback from their work.

We are very glad to know you appreciated our Bar and the available brands. We take special care and proud in assuring we satisfy our dear Guests requests.

Thank you for mentioning our accommodation and comfortable beds.

Once again, thank you for your kind review. We hope to receive you again soon.

Best regards,
Rita Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bend, Oregon
Level Contributor
462 reviews
238 hotel reviews
common_n_hotel_reviews_1bd8 367 helpful votes
Reviewed 1 May 2013

If you drive to Oporto this a great option. I found it hard to imagine what one would do with a car if you stayed in the narrow street filled center of Oporto. We were here for 3 nights. We parked the car right in front of the hotel (no charge) and left it there. One can get across the river by taxi or walk to the metro, just 15-20 minutes away. The walk is not that bad (we are in our 60's). We had a room on the Executive Floor and loved the view of the city. Staff spoke great English and were very helpful. The internet worked great and breakfast was quite good. They have a huge breakfast room and can accommodate large numbers. My only small irritation was that the air conditioning took a long time to really get the room at a decent temperature and it still felt a bit stuffy. Otherwise this is a great property to consider.

Room Tip: A view of the city is quite nice. All rooms are at least on the 12th. floor.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank highdesertbadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, 29 May 2013
Dear Guest,

Thank you so much for taking the time to write a review regarding your recent stay at Holiday Inn Porto Gaia.

Thank you for giving such detailed information about how to travel around from our Hotel. We know how important that is to our dear Guests. Effectively it is really easy and fast to get to Porto or other cities.

We are really glad to know you appreciated the spectacular view of your bedroom, where you can see the Douro River and Ribeira and, in fact, all the entire city of Porto and, on the left horizon, the sea.

Thank you for mentioning our staff. They were very happy to read your review.

We are also glad you appreciated our breakfast and internet service.

Once again, thank you for your kind review. We hope to receive you again soon.

Best regards,
Rita Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kennewick, Washington
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 April 2013

We had a very nice stay, used our points and treated well. Room was large suite with fantastic view. Close to buses, taxis waiting. It was a 15 minute walk downhill to catch the hop on hop off bus at the El Corte Ingles shopping center. The staff was the best world wide. This hotel is mostly used for business , so quiet at times, but really lovely.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimsterandPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, 29 May 2013
Dear Guest,

Thank you so much for taking the time to write a review regarding your recent stay at Holiday Inn Porto Gaia.

We are glad to know you appreciated our staff. Your words are very important for our Team and all our Team members were delighted to read your review. It motivates us all to keep doing a good job and always provide an excellent service.

Thank you for mentioning the hotel’s localization and the easy access to transportation. It is really very easy to get anywhere and fast to Porto or other cities.

Once again, thank you for your kind review. We hope to receive you again soon.

Best regards,
Rita Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2013

Stayed here for 3 nights in a family duplex room. Really good for families, two double rooms, 2 bathrooms and a lounge. Everything very clean and comfortable. Breakfast very good choice and quality. Hotel staff friendly and knowledgable.

Room Tip: Ask for a room overlooking the river.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 463DaniA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, 17 April 2013
Dear Guest,

Thank you for taking the time to write a review regarding your recent stay at Holiday Inn Porto Gaia.

We are delighted to know you and your family felt comfortable at our family suite and enjoyed our breakfast.

Our staff was really happy with your acknowledgement of their good work and friendliness and hope to receive you again soon.

Best regards,
Rita Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vila Nova de Gaia, Porto, Portugal
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 April 2013

I was in this hotel in the last month (from 25th to 28th) with my family to spend my holidays. I arrived at this hotel without a reservation, was a taxi driver who suggested me to stay there and in fact the hotel is doing really good. The lobby is very spacious and the staff, specially from the front desk, was really helpfull. I stayed in a riverview room and the view is magnificient, the rooms are ok, nice bed and tv. The breakfast is also good.

We wanted to try the spa but there was no time for it but we had dinner in the restaurant in the last night and we asked for a steak, gotta say that it was really good and was cooked right in front of us.

Room Tip: Try the riverview rooms, the views are magnificient
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ilídio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, 8 April 2013
Dear Guest,

Thank you for taking the time to write a review regarding your recent stay at Holiday Inn Porto Gaia.

We appreciate your kind comments about our hotel, breakfast and restaurant. If you have the time, next time please doesn’t miss the SPA.

Once again, thank you for taking the time to write your kind review.

We hope to receive you again soon.

Best regards,
Carla Inácio
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Acton, Ontario
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 March 2013

I will be staying here the end of March before embarking on a river cruise. Could someone please tell me how far this hotel is from the cruise terminal at the Cais de Gaia? Is there also a recommended city tour I could take? Any guidance would be appreciated.

Stayed March 2013, travelled with family
Helpful?
Thank travelqueen26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, 7 March 2013
Dear future Guest,

Thank you for your preference and interest in our Hotel.

Holiday Inn Porto Gaia is located only 5 minutes away from the cruise terminal at Cais de Gaia. You can take a taxi right in front of the Hotel and the price is very low.

There are also very nearby city tour stops. Our Staff members, and myself, will be glad to help you with the reservations and other suggestions once you arrive.

See you soon!

Best regards,
Rita Cruz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Porto Gaia

Property: Holiday Inn Porto Gaia
Address: Rua Diogo Macedo 220, Vila Nova de Gaia 4400-107, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Porto District > Vila Nova de Gaia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Vila Nova de Gaia
#2 Romantic Hotel in Vila Nova de Gaia
#2 Luxury Hotel in Vila Nova de Gaia
#2 Family Hotel in Vila Nova de Gaia
#2 Spa Hotel in Vila Nova de Gaia
#5 Business Hotel in Vila Nova de Gaia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Porto Gaia 4*
Number of rooms: 179
Official Description (provided by the hotel):
Choose the Holiday Inn Porto Gaia and enjoy the magnificent views over the Vila Nova Gaia and Porto cities. The Holiday Inn Porto Gaia is a four star deluxe hotel located in the heart of Vila Nova de Gaia - Porto. The hotel is only a short distance from the worldwide famous port wine cellars, the historical city center of Oporto, blue flag beaches and also train and metro station. We welcome you into our inviting and ample lobby where you can enjoy different sensations. Try the flavors of typical Portuguese food in our restaurant and bar "Food & Friends." Our rooms and suites are the perfect place to disconnect from the outside world and appreciate the small details like the complimentary internet access. Our executive floor located on the 22nd floor is an experience that you need to try. All the bedrooms located in this floor have access to the executive lounge, to the gym and the amazing panoramic view over the river Douro and the cities of Vila Nova de Gaia e Porto. The hotel Holiday Inn is the perfect choice for your meeting or event. We have at your disposal a congress center with 1500 m2 and 16 meeting rooms equipped with stat of the art audiovisual technology and a group of specialized professionals that will help you. Its strategic location with Porto Congress center, the short distance from the Trade Fair Centers - Exponor and Europarque and the airport Sá Carneiro make Holiday Inn Porto Gaia the perfect choice for leisure as well as business trips. ... more   less 
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Also Known As:
Holiday Inn Porto Gaia Hotel Vila Nova De Gaia
Melia Hotel Gaia Porto
Sol Melia Gaia Porto
Holiday Inn Porto Gaia Portugal/Vila Nova De Gaia

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